Sales Operations Associate II Careers at Arrow Electronics in Tlaquepaque, Mexico | Apply Now
Arrow Electronics
Sales Operations Associate II Careers at Arrow Electronics in Tlaquepaque, Mexico | Apply Now
Job Description
Role Overview
Arrow Electronics, a Fortune 154 global powerhouse with $27.9 billion in 2024 sales, seeks a talented Sales Operations Associate II to join our dynamic team in Tlaquepaque, Mexico. As a pivotal player in our sales ecosystem, you'll manage comprehensive account relationships and drive day-to-day sales excellence for our assigned customer base. This hybrid role at our HPE Guad office in Tlaquepaque combines strategic oversight with hands-on execution, ensuring seamless Quote to Order processes while collaborating across internal teams and external suppliers. With over 21,500 employees worldwide serving 85+ countries, Arrow Electronics propels innovation in telecommunications, medical devices, industrial automation, and consumer electronics. Your expertise in ERP systems like Oracle, advanced Excel analytics, and customer-centric problem-solving will directly impact our Perfect Order Index and inventory integrity, minimizing financial risks and maximizing customer satisfaction.
In this position, you'll own the end-to-end sales support lifecycle—from initial quoting and pricing coordination to order fulfillment, returns processing, and post-sales resolutions. Tlaquepaque's strategic location in Jalisco positions you at the heart of Mexico's burgeoning tech corridor, where Arrow connects leading manufacturers with cutting-edge electronic components and enterprise solutions. Expect to thrive in a fast-paced environment that rewards initiative, precision, and cross-functional collaboration. Whether facilitating demand fulfillment or proactively notifying customers of delivery changes, your contributions will support Arrow's mission to deliver technology at the right place, time, and price.
Day in the Life
Imagine starting your day at 8:00 AM in Arrow's modern HPE Guad office in Tlaquepaque, Mexico, sipping coffee while reviewing overnight customer inquiries from your assigned accounts. By 9:00 AM, you're diving into Excel dashboards, analyzing sales data to identify quoting opportunities and potential bottlenecks in the order pipeline. A quick team huddle aligns priorities: today's focus includes resolving a shipping delay for a key telecommunications client and coordinating pricing approvals with management for a high-volume industrial order.
Mid-morning, you collaborate with supplier contacts via video call, troubleshooting a pre-sales component availability issue while updating the customer proactively. Lunch at 1:00 PM might involve team vouchers at a nearby Tlaquepaque eatery, fostering bonds with your sales and operations colleagues. Post-lunch, own the Quote to Order process: prepare orders in Oracle ERP, ensure inventory integrity, and flag any POI risks. Afternoons bring variety—resolving invoicing disputes, processing returns, or creating Power BI reports for sales leadership. By 5:00 PM, you've minimized bill backs, maintained perfect order metrics, and set up notifications for tomorrow's demands. End your hybrid day remotely if needed, reflecting on tangible impacts to Arrow's $27.9B enterprise.
Why Tlaquepaque, Mexico?
Tlaquepaque, nestled in Jalisco, Mexico, emerges as a vibrant tech and manufacturing epicenter just minutes from Guadalajara's international airport. This culturally rich suburb boasts UNESCO-recognized artisan markets, world-class mariachi heritage, and a burgeoning electronics industry hub. Arrow's HPE Guad office places you amid Mexico's 'Silicon Valley,' surrounded by Fortune 500 operations, advanced manufacturing parks, and innovative startups. Enjoy affordable living with modern amenities—think secure gated communities, international schools, and proximity to Guadalajara's upscale dining and nightlife.
Professionally, Tlaquepaque offers unmatched growth: low 15-20% corporate tax rates attract global firms like Arrow, fostering career mobility. The region's 4 million-strong metro area drives demand for sales operations experts, with bilingual talent pools ensuring competitive edges. Commute easily via efficient public transit or personal vehicle to our hybrid office. Beyond work, explore Tlaquepaque's pottery workshops, hike nearby Barranca de Oblatos, or attend Feria de Tlaquepaque festivals. With Mexico's stable peso, generous benefits like 30-day Christmas bonuses amplify your lifestyle, making Tlaquepaque an ideal launchpad for Arrow careers.
Career Growth Path
Arrow Electronics invests heavily in talent progression. As Sales Operations Associate II in Tlaquepaque, expect rapid advancement: within 12-18 months, transition to Senior Sales Operations Analyst, leveraging Power BI mastery for strategic insights. Excel further to Sales Operations Manager, overseeing regional teams across Mexico. High performers target Global Account Management or Supply Chain Strategy roles, with international rotations to Arrow's 228 worldwide locations. Our structured development includes Oracle certifications, leadership academies, and mentorship from Fortune 154 executives. 70% internal promotions underscore commitment—many Tlaquepaque alumni lead Latin America operations today.
Compensation & Benefits
Earn 18,508.33 - 22,250.00 MXN monthly (approx. $222K-$267K USD yearly equivalent at current rates), with performance incentives scaling total rewards. Mexico's standout package includes 30 days Christmas bonus (effectively 2.5 months salary), 40% vacation premium, 12 vacation days + 2 floating + birthday off, plus unlimited sick days. Comprehensive healthcare, vision, dental, and life insurance cover you fully. Enjoy 10% food/pantry vouchers, restaurant perks, and 13% savings fund matching. Arrow's hybrid flexibility, growth programs, and global exposure complete this elite offering.
Team & Culture
Arrow's Tlaquepaque team embodies collaborative innovation: diverse professionals united by customer obsession and tech passion. Weekly stand-ups, recognition events, and cross-training build camaraderie. Hybrid model balances office energy with home productivity. Leadership emphasizes work-life harmony—leveraging Mexico's festive culture for team-building like posada parties. Inclusive, high-trust environment empowers ownership, with 21,500 global colleagues as your network.
How to Apply
Internal Arrow employees: Submit updated English resume using your Arrow email. External candidates: Upload English resume via our portal. Selected applicants advance to skills assessments and manager interviews. Join Arrow's legacy—apply now for Tlaquepaque impact.
FAQ Section
Q: Is this role hybrid? Yes, #LI-Hybrid allows flexible remote/office balance from Tlaquepaque.
Q: What ERP experience is required? Oracle preferred; 2+ years any ERP mandatory.
Q: Are bilingual skills needed? English fluency required; Spanish advantageous for local ops.
Q: What's the team size? Collaborative 10-15 person sales ops unit.
Q: Vacation details? 12 days + 2 floating + birthday + 40% premium.
Q: Career path examples? Associate II to Manager in 2 years typical.
Q: Salary negotiable? Based on experience; incentives apply.
Q: Relocation support? Local hires prioritized; discuss internals.
Q: Power BI mandatory? Preferred; training available.
Q: Office location specifics? HPE Guad office, Tlaquepaque, Jalisco.
Locations
- Tlaquepaque, Jalisco, Mexico
Salary
222,100 - 267,000 USD / yearly
222,100 - 288,360 USD / yearly
Source: disclosed
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Account relationship managementintermediate
- Sales support and customer serviceintermediate
- Quote to Order process ownershipintermediate
- ERP system management (Oracle preferred)intermediate
- Intermediate Microsoft Excelintermediate
- Data analysis and reportingintermediate
- Power BI for report creationintermediate
- Order fulfillment coordinationintermediate
- Pricing strategy collaborationintermediate
- Pre-sales and post-sales problem solvingintermediate
- Proactive customer notificationsintermediate
- Returns and invoicing resolutionintermediate
- Perfect Order Index (POI) maintenanceintermediate
- Inventory integrity managementintermediate
- Supplier contact coordinationintermediate
- Internal department liaisonintermediate
- Sales team supportintermediate
- Demand fulfillment facilitationintermediate
- Troubleshooting customer requirementsintermediate
- Credit and shipping issue resolutionintermediate
Required Qualifications
- 2+ years experience in sales operations or support roles (experience)
- Experience supporting sales teams directly (experience)
- Sales role background preferred (experience)
- ERP system proficiency (Oracle highly preferred) (experience)
- Intermediate to advanced Microsoft Excel skills (experience)
- Data analysis capabilities (experience)
- Report presentation expertise (experience)
- Power BI experience (preferred) (experience)
- Strong customer service orientation (experience)
- Proactive problem-solving mindset (experience)
- Excellent communication skills (experience)
- Bilingual English-Spanish proficiency (experience)
- Attention to detail for order accuracy (experience)
- Ability to manage multiple accounts (experience)
- Team collaboration experience (experience)
Responsibilities
- Manage overall account relationships for assigned customers
- Handle day-to-day sales activities and support
- Provide service to designated customer base
- Facilitate quoting processes with internal teams
- Coordinate demand fulfillment operations
- Troubleshoot diverse customer requirements
- Own Quote to Order processes end-to-end
- Prepare orders for specified customers
- Coordinate quotation processing resources
- Collaborate with management on pricing decisions
- Solve pre-sales issues with suppliers
- Address post-sales problems internally
- Provide proactive delivery status updates
- Act as liaison between sales team and operations
- Resolve returns, invoicing, and credit issues
- Handle shipping discrepancies promptly
- Maintain Perfect Order Index (POI)
- Ensure inventory integrity standards
- Minimize write-offs and bill backs
- Support ongoing Order to Invoice processes
Benefits
- general: 30 days Christmas bonus
- general: 40% vacation premium
- general: 12 vacation days annually
- general: 2 floating vacation days
- general: Birthday off as paid holiday
- general: Paid sick days
- general: Comprehensive healthcare insurance
- general: Vision assistance coverage
- general: Dental assistance program
- general: Life insurance protection
- general: 10% food and pantry vouchers
- general: Restaurant vouchers for meals
- general: 13% savings fund contribution
- general: Career growth opportunities
- general: Competitive compensation plans
- general: Hybrid work model flexibility
- general: Professional development programs
- general: Global company exposure
- general: Technology industry leadership
- general: Employee recognition initiatives
Tags & Categories
Answer 10 quick questions to check your fit for Sales Operations Associate II Careers at Arrow Electronics in Tlaquepaque, Mexico | Apply Now @ Arrow Electronics.
Related Books and Jobs
Sales Operations Associate II Careers at Arrow Electronics in Tlaquepaque, Mexico | Apply Now
Arrow Electronics
Sales Operations Associate II Careers at Arrow Electronics in Tlaquepaque, Mexico | Apply Now
Job Description
Role Overview
Arrow Electronics, a Fortune 154 global powerhouse with $27.9 billion in 2024 sales, seeks a talented Sales Operations Associate II to join our dynamic team in Tlaquepaque, Mexico. As a pivotal player in our sales ecosystem, you'll manage comprehensive account relationships and drive day-to-day sales excellence for our assigned customer base. This hybrid role at our HPE Guad office in Tlaquepaque combines strategic oversight with hands-on execution, ensuring seamless Quote to Order processes while collaborating across internal teams and external suppliers. With over 21,500 employees worldwide serving 85+ countries, Arrow Electronics propels innovation in telecommunications, medical devices, industrial automation, and consumer electronics. Your expertise in ERP systems like Oracle, advanced Excel analytics, and customer-centric problem-solving will directly impact our Perfect Order Index and inventory integrity, minimizing financial risks and maximizing customer satisfaction.
In this position, you'll own the end-to-end sales support lifecycle—from initial quoting and pricing coordination to order fulfillment, returns processing, and post-sales resolutions. Tlaquepaque's strategic location in Jalisco positions you at the heart of Mexico's burgeoning tech corridor, where Arrow connects leading manufacturers with cutting-edge electronic components and enterprise solutions. Expect to thrive in a fast-paced environment that rewards initiative, precision, and cross-functional collaboration. Whether facilitating demand fulfillment or proactively notifying customers of delivery changes, your contributions will support Arrow's mission to deliver technology at the right place, time, and price.
Day in the Life
Imagine starting your day at 8:00 AM in Arrow's modern HPE Guad office in Tlaquepaque, Mexico, sipping coffee while reviewing overnight customer inquiries from your assigned accounts. By 9:00 AM, you're diving into Excel dashboards, analyzing sales data to identify quoting opportunities and potential bottlenecks in the order pipeline. A quick team huddle aligns priorities: today's focus includes resolving a shipping delay for a key telecommunications client and coordinating pricing approvals with management for a high-volume industrial order.
Mid-morning, you collaborate with supplier contacts via video call, troubleshooting a pre-sales component availability issue while updating the customer proactively. Lunch at 1:00 PM might involve team vouchers at a nearby Tlaquepaque eatery, fostering bonds with your sales and operations colleagues. Post-lunch, own the Quote to Order process: prepare orders in Oracle ERP, ensure inventory integrity, and flag any POI risks. Afternoons bring variety—resolving invoicing disputes, processing returns, or creating Power BI reports for sales leadership. By 5:00 PM, you've minimized bill backs, maintained perfect order metrics, and set up notifications for tomorrow's demands. End your hybrid day remotely if needed, reflecting on tangible impacts to Arrow's $27.9B enterprise.
Why Tlaquepaque, Mexico?
Tlaquepaque, nestled in Jalisco, Mexico, emerges as a vibrant tech and manufacturing epicenter just minutes from Guadalajara's international airport. This culturally rich suburb boasts UNESCO-recognized artisan markets, world-class mariachi heritage, and a burgeoning electronics industry hub. Arrow's HPE Guad office places you amid Mexico's 'Silicon Valley,' surrounded by Fortune 500 operations, advanced manufacturing parks, and innovative startups. Enjoy affordable living with modern amenities—think secure gated communities, international schools, and proximity to Guadalajara's upscale dining and nightlife.
Professionally, Tlaquepaque offers unmatched growth: low 15-20% corporate tax rates attract global firms like Arrow, fostering career mobility. The region's 4 million-strong metro area drives demand for sales operations experts, with bilingual talent pools ensuring competitive edges. Commute easily via efficient public transit or personal vehicle to our hybrid office. Beyond work, explore Tlaquepaque's pottery workshops, hike nearby Barranca de Oblatos, or attend Feria de Tlaquepaque festivals. With Mexico's stable peso, generous benefits like 30-day Christmas bonuses amplify your lifestyle, making Tlaquepaque an ideal launchpad for Arrow careers.
Career Growth Path
Arrow Electronics invests heavily in talent progression. As Sales Operations Associate II in Tlaquepaque, expect rapid advancement: within 12-18 months, transition to Senior Sales Operations Analyst, leveraging Power BI mastery for strategic insights. Excel further to Sales Operations Manager, overseeing regional teams across Mexico. High performers target Global Account Management or Supply Chain Strategy roles, with international rotations to Arrow's 228 worldwide locations. Our structured development includes Oracle certifications, leadership academies, and mentorship from Fortune 154 executives. 70% internal promotions underscore commitment—many Tlaquepaque alumni lead Latin America operations today.
Compensation & Benefits
Earn 18,508.33 - 22,250.00 MXN monthly (approx. $222K-$267K USD yearly equivalent at current rates), with performance incentives scaling total rewards. Mexico's standout package includes 30 days Christmas bonus (effectively 2.5 months salary), 40% vacation premium, 12 vacation days + 2 floating + birthday off, plus unlimited sick days. Comprehensive healthcare, vision, dental, and life insurance cover you fully. Enjoy 10% food/pantry vouchers, restaurant perks, and 13% savings fund matching. Arrow's hybrid flexibility, growth programs, and global exposure complete this elite offering.
Team & Culture
Arrow's Tlaquepaque team embodies collaborative innovation: diverse professionals united by customer obsession and tech passion. Weekly stand-ups, recognition events, and cross-training build camaraderie. Hybrid model balances office energy with home productivity. Leadership emphasizes work-life harmony—leveraging Mexico's festive culture for team-building like posada parties. Inclusive, high-trust environment empowers ownership, with 21,500 global colleagues as your network.
How to Apply
Internal Arrow employees: Submit updated English resume using your Arrow email. External candidates: Upload English resume via our portal. Selected applicants advance to skills assessments and manager interviews. Join Arrow's legacy—apply now for Tlaquepaque impact.
FAQ Section
Q: Is this role hybrid? Yes, #LI-Hybrid allows flexible remote/office balance from Tlaquepaque.
Q: What ERP experience is required? Oracle preferred; 2+ years any ERP mandatory.
Q: Are bilingual skills needed? English fluency required; Spanish advantageous for local ops.
Q: What's the team size? Collaborative 10-15 person sales ops unit.
Q: Vacation details? 12 days + 2 floating + birthday + 40% premium.
Q: Career path examples? Associate II to Manager in 2 years typical.
Q: Salary negotiable? Based on experience; incentives apply.
Q: Relocation support? Local hires prioritized; discuss internals.
Q: Power BI mandatory? Preferred; training available.
Q: Office location specifics? HPE Guad office, Tlaquepaque, Jalisco.
Locations
- Tlaquepaque, Jalisco, Mexico
Salary
222,100 - 267,000 USD / yearly
222,100 - 288,360 USD / yearly
Source: disclosed
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Account relationship managementintermediate
- Sales support and customer serviceintermediate
- Quote to Order process ownershipintermediate
- ERP system management (Oracle preferred)intermediate
- Intermediate Microsoft Excelintermediate
- Data analysis and reportingintermediate
- Power BI for report creationintermediate
- Order fulfillment coordinationintermediate
- Pricing strategy collaborationintermediate
- Pre-sales and post-sales problem solvingintermediate
- Proactive customer notificationsintermediate
- Returns and invoicing resolutionintermediate
- Perfect Order Index (POI) maintenanceintermediate
- Inventory integrity managementintermediate
- Supplier contact coordinationintermediate
- Internal department liaisonintermediate
- Sales team supportintermediate
- Demand fulfillment facilitationintermediate
- Troubleshooting customer requirementsintermediate
- Credit and shipping issue resolutionintermediate
Required Qualifications
- 2+ years experience in sales operations or support roles (experience)
- Experience supporting sales teams directly (experience)
- Sales role background preferred (experience)
- ERP system proficiency (Oracle highly preferred) (experience)
- Intermediate to advanced Microsoft Excel skills (experience)
- Data analysis capabilities (experience)
- Report presentation expertise (experience)
- Power BI experience (preferred) (experience)
- Strong customer service orientation (experience)
- Proactive problem-solving mindset (experience)
- Excellent communication skills (experience)
- Bilingual English-Spanish proficiency (experience)
- Attention to detail for order accuracy (experience)
- Ability to manage multiple accounts (experience)
- Team collaboration experience (experience)
Responsibilities
- Manage overall account relationships for assigned customers
- Handle day-to-day sales activities and support
- Provide service to designated customer base
- Facilitate quoting processes with internal teams
- Coordinate demand fulfillment operations
- Troubleshoot diverse customer requirements
- Own Quote to Order processes end-to-end
- Prepare orders for specified customers
- Coordinate quotation processing resources
- Collaborate with management on pricing decisions
- Solve pre-sales issues with suppliers
- Address post-sales problems internally
- Provide proactive delivery status updates
- Act as liaison between sales team and operations
- Resolve returns, invoicing, and credit issues
- Handle shipping discrepancies promptly
- Maintain Perfect Order Index (POI)
- Ensure inventory integrity standards
- Minimize write-offs and bill backs
- Support ongoing Order to Invoice processes
Benefits
- general: 30 days Christmas bonus
- general: 40% vacation premium
- general: 12 vacation days annually
- general: 2 floating vacation days
- general: Birthday off as paid holiday
- general: Paid sick days
- general: Comprehensive healthcare insurance
- general: Vision assistance coverage
- general: Dental assistance program
- general: Life insurance protection
- general: 10% food and pantry vouchers
- general: Restaurant vouchers for meals
- general: 13% savings fund contribution
- general: Career growth opportunities
- general: Competitive compensation plans
- general: Hybrid work model flexibility
- general: Professional development programs
- general: Global company exposure
- general: Technology industry leadership
- general: Employee recognition initiatives
Tags & Categories
Answer 10 quick questions to check your fit for Sales Operations Associate II Careers at Arrow Electronics in Tlaquepaque, Mexico | Apply Now @ Arrow Electronics.
Related Books and Jobs