About CrowdStrike

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations. Since 2011, our mission has remained unwavering: to stop breaches. We've redefined modern security with the world's most advanced AI-native platform, the Falcon platform, which delivers cloud-native protection powered by cutting-edge artificial intelligence and machine learning. Our customers span all industries, relying on CrowdStrike to keep businesses running, communities safe, and lives moving forward. As a mission-driven company, we foster a remote-first culture that empowers every CrowdStriker with flexibility and autonomy to own their careers. We're passionate about innovation, customer success, and building a collaborative community.

Role Overview

The Assistant Manager, Deal Desk (5:00 PM to 2:00 AM IST) in Pune, India, is a pivotal leadership role within CrowdStrike's high-growth sales operations team. This position provides direction to the deal desk team, managing day-to-day operations while driving process improvements and aligning with organizational goals. Serving as a bridge between senior management and analysts, you'll focus on opportunity validation and booking process management. This full-time role offers the chance to contribute to CrowdStrike's mission of stopping breaches by ensuring flawless deal execution in a dynamic, 24/7 global environment.

Key Responsibilities

Opportunity Validation & Booking Process Management

Lead a team of analysts in reviewing and validating sales opportunities, ensuring adherence to pricing, discounting, terms, and conditions. Drive the 'Ready for Close Won' process, enforce booking policies, and serve as the escalation point for complex issues. Collaborate with Sales, Legal, and Finance to resolve challenges, monitor metrics like validation accuracy and cycle times, and implement workflow improvements.

Sales Operations & Pipeline Management

Partner with sales teams to maintain accurate pipeline data, analyze health metrics, and support forecasting. Identify risks, implement best practices, and develop reporting tools for visibility into booking trends and conversion rates.

Team Leadership & Development

Foster high performance through coaching, 1:1 check-ins, career pathing, and onboarding. Recognize achievements, nurture strengths, and create an open, inspiring team culture.

Operational & Strategic Initiatives

Monitor performance, assign projects, resolve conflicts, and advocate for team needs. Backup senior managers, perform analyst duties during peaks, and drive innovations aligned with corporate growth.

Qualifications & Requirements

Ideal candidates bring proven experience in deal desk operations, sales ops, or revenue recognition within tech or cybersecurity sectors. Strong leadership skills are essential, with a track record of managing teams, coaching for performance, and driving process efficiencies. Proficiency in CRM systems like Salesforce, Excel, and reporting tools is required, alongside deep knowledge of opportunity validation, pricing strategies, and booking workflows. Excellent communication and cross-functional collaboration abilities are key, as is a bachelor's degree in business, finance, or a related field. Experience in a global, fast-paced environment with night-shift readiness (5 PM - 2 AM IST) is highly valued. Passion for cybersecurity and CrowdStrike's mission to stop breaches sets top performers apart.

Benefits & Perks

Joining CrowdStrike means accessing a comprehensive benefits package tailored to modern professionals. Enjoy competitive salaries with performance-based incentives, flexible remote-first work options, and comprehensive health coverage. Our wellness programs promote work-life balance, while learning stipends and training opportunities fuel professional growth. As part of our mission-driven culture, you'll receive stock options, parental leave, and community impact initiatives. High performers are rewarded through recognition programs, ensuring your contributions to stopping breaches are celebrated.

Career Growth

At CrowdStrike, career ownership is core to our remote-first culture. This Assistant Manager role offers structured development paths, quarterly training plans, and mentorship to advance into senior Deal Desk leadership or broader sales operations positions. We've built a track record of internal mobility, with many CrowdStrikers progressing rapidly in our high-growth environment. Leverage data-driven coaching, cross-functional exposure, and strategic projects to build expertise in cybersecurity sales ops.

Why Join CrowdStrike

Be part of a company that's transforming cybersecurity with the Falcon platform, stopping breaches before they occur. Our remote-first culture provides unmatched flexibility, while our fanatical commitment to customers, innovation, and each other creates an inspiring workplace. In Pune, you'll join a vibrant tech hub, contributing to global impact in a role that matters. With limitless passion and focus, you'll thrive in a team that's redefining security for modern organizations.

Role FAQs

Q: What is the shift timing? A: 5:00 PM to 2:00 AM IST, supporting global operations.
Q: Is this role remote? A: Remote-first with potential for hybrid in Pune, aligning with CrowdStrike's flexible culture.
Q: What tools will I use? A: Primarily Salesforce, Excel, and custom reporting dashboards.
Q: Do I need cybersecurity experience? A: Sales ops/deal desk experience is key; cybersecurity knowledge is a plus.
Q: How does this role support CrowdStrike's mission? A: By ensuring accurate, efficient deal booking to fuel growth in stopping breaches worldwide.