Role Overview

Join the Lululemon team as an Assistant Manager, Guest Experience at our iconic Metrotown store in Burnaby, British Columbia. This leadership role is at the heart of our store operations, where you'll inspire teams to create unforgettable guest experiences. Lululemon is more than a performance apparel brand—it's a movement for wellness, innovation, and community. As Assistant Manager, you'll lead from the floor, fostering an inclusive environment where team members thrive and guests feel connected. Perfect for retail leaders passionate about people management, guest experience, and driving business results in a dynamic athletic apparel setting.

At Lululemon Metrotown, you'll support the Store Manager in building a diverse, high-energy team that embodies our core values: courage, openness, inclusivity, and fun. This position offers hands-on leadership in a store known for its vibrant community and premium yoga, running, and training gear.

Key Responsibilities at Lululemon

As Assistant Manager, Guest Experience, your days will be action-packed with leadership duties. Here's what you'll tackle:

• Lead team development: Coach, mentor, and provide feedback to elevate team performance and growth.
• Foster inclusivity: Create a welcoming environment celebrating differences for maximum productivity and fun.
• Drive guest excellence: Assess floor coverage, coach on product education, and resolve escalations swiftly.
• Manage operations: Oversee opening/closing, product recovery, restocking, and visual merchandising.
• Analyze business data: Review P&L metrics to inform sales planning, hiring, and quarterly strategies.
• Handle performance: Conduct check-ins, rewards, documentation, and address concerns with integrity.
• Build teams: Support hiring diverse talent aligned with store goals.
• Ensure safety: Adhere to policies for a secure work environment.
• Budget oversight: Manage delegated labor hours and controllable expenses.

These responsibilities position you as a key player in store success, blending people leadership with operational savvy.

Qualifications & Requirements

To excel as Lululemon's Assistant Manager, Guest Experience in Burnaby, bring these qualifications:

• Retail leadership experience: 2+ years in a supervisory role, ideally in apparel or athleisure.
• Inclusion expertise: Proven ability to build diverse, equitable teams.
• Guest-centric mindset: Track record of delivering premium customer experiences.
• Business acumen: Comfort with P&L analysis, metrics, and strategic planning.
• Strong communicator: Skilled in feedback, motivation, and conflict resolution.
• Adaptability: Thrives in fast-paced retail with change management prowess.

No specific degree required—your passion for wellness, leadership, and Lululemon's mission is key. Availability for retail hours, including weekends, is essential.

Salary & Benefits

Earn a competitive salary estimated at 65,000 - 85,000 CAD annually, based on Burnaby market rates for similar roles. Plus, enjoy Lululemon's standout perks:

• Generous product discounts on yoga pants, jackets, and more.
• Full health benefits package including extended health care.
• RRSP matching for long-term financial wellness.
• Paid vacation and mental health days.
• Career training through Lululemon University.
• Community events and wellness programs.
• Flexible shifts supporting work-life balance.
• Parental leave top-ups.

Benefits underscore our commitment to your growth and well-being.

Why Join Lululemon?

Lululemon isn't just a job—it's a lifestyle. In Burnaby's Metrotown, you'll work in a thriving community hub, connecting with yoga enthusiasts, runners, and athletes. Our culture emphasizes positive change, innovation in technical fabrics, and personal development. As Assistant Manager, you'll grow alongside a brand valued at billions, with global impact. Expect empowerment, recognition, and tools to lead meaningfully. Join us to move, grow, connect, and be well—while advancing your retail career in athletic apparel.

Team members rave about the inclusive vibe, product perks, and real growth paths to Store Manager and beyond. Burnaby's location offers urban energy with mountain access for post-shift adventures.

How to Apply

Ready to elevate guest experiences at Lululemon Metrotown? Apply now via our careers portal. Submit your resume highlighting leadership wins and passion for wellness. We'll review applications quickly—don't miss this chance for Burnaby retail leadership. Interviews include behavioral scenarios and team fit chats. Join the lululemon family today and transform lives through movement!