Role Overview

Join Lululemon as an Assistant Manager, Guest Experience in the heart of Soho Broadway, New York. This pivotal leadership role on the store team ensures every guest receives an unparalleled experience while fostering a thriving team culture. At Lululemon, we revolutionize performance apparel for yoga, running, training, and beyond with innovative fabrics and designs that empower movement, growth, and wellness. As Assistant Manager, you'll lead from the floor, building inclusive teams that drive store success and embody our commitment to positive change, equity, and community connections.

This position demands a passion for people leadership, guest obsession, and operational excellence in a dynamic retail setting. You'll support the Store Manager in hiring diverse talent, coaching performance, and delivering magical guest interactions that align with Lululemon's values.

Key Responsibilities at Lululemon

As Assistant Manager, Guest Experience, your days will be action-packed with impactful tasks:

• Lead and develop teams: Foster respectful, inclusive environments by celebrating differences and engaging team members on how their roles contribute to store and company success.
• Drive guest excellence: Assess floor connections, coach on product education, and make real-time decisions for optimal coverage and operations.
• Resolve issues swiftly: Handle escalations, feedback, and urgent guest needs to 'make it right' every time.
• Manage performance: Provide feedback, mentoring, check-ins, rewards, and documentation while addressing concerns with internal support.
• Strategize with data: Review P&L metrics with managers for planning sales, hiring, and quarterly business reviews.
• Execute visuals and ops: Oversee product recovery, restock, destock, and minor merchandising to maintain premium presentation.
• Support hiring vision: Build diverse teams with varied backgrounds to boost results.
• Ensure safety and compliance: Adhere to opening/closing procedures, policies, and regulations for a safe environment.
• Budget accountability: Manage delegated labor hours and controllable costs.

These responsibilities position you as a key player in creating transformative store experiences that reflect Lululemon's innovative spirit.

Qualifications & Requirements

To thrive as Lululemon's Assistant Manager, Guest Experience in New York, bring these qualifications:

• Inclusion expertise: Proven ability to create environments valuing differences and diversity.
• Integrity-driven leadership: Honest, ethical approach to inspiring and directing teams.
• Guest obsession: Track record of crafting high-caliber, inclusive experiences via team empowerment.
• Team building prowess: Skill in maximizing unique contributions for peak performance.
• Strategic mindset: Align decisions with company vision, considering big-picture impacts.
• Decision-making agility: Logical, timely problem-solving in fast-paced retail.

Retail management experience, passion for athleisure and wellness, and NYC energy are ideal.

Salary & Benefits

Earn a competitive salary estimated at $65,000 - $85,000 USD yearly based on experience, plus bonuses. Lululemon's perks include:

• Health, dental, vision coverage
• Product discounts up to 50%
• Paid vacation, sick days, parental leave
• 401(k) matching
• Wellness reimbursements and gym partnerships
• Professional development programs
• Employee stock purchase plan
• Community giveback opportunities

Why Join Lululemon?

Lululemon isn't just apparel; it's a movement for healthier futures. In Soho Broadway, connect with vibrant communities, innovate daily, and grow personally/professionally. Our emphasis on people creates equitable spaces for belonging. As Assistant Manager, influence culture, guest loyalty, and business growth while wearing cutting-edge gear. Join a brand setting bars in technical innovation and positive impact.

Thriving in NYC's fast pace? Lead inclusive teams? This is your chance to elevate retail leadership at Lululemon.

How to Apply

Ready to transform guest experiences in New York? Apply now for Assistant Manager, Guest Experience at Lululemon Soho Broadway. Submit your resume highlighting leadership wins. We review applications quickly—don't miss out on this career-defining role. Lululemon is an equal opportunity employer committed to diversity.