Assistant Manager, Guest Experience Careers at Lululemon - Perth, Western Australia

Role Overview

Join the innovative world of lululemon as an Assistant Manager, Guest Experience in Booragoon, Perth. This 12-month contract role is perfect for dynamic leaders passionate about retail, team development, and delivering transformative guest experiences. At lululemon, we set the bar in technical fabrics and functional design for yoga, running, training, and athletic pursuits. As part of the store leadership team, you'll report directly to the Store Manager, leading from the floor to build a high-performing, inclusive team that drives exceptional results.

Our mission goes beyond apparel—we create products and experiences that inspire people to move, grow, connect, and be well. In this role, you'll cultivate a culture of belonging, manage hiring and performance, and ensure every guest leaves with an outstanding experience aligned with our core values.

Key Responsibilities at Lululemon

As Assistant Manager, Guest Experience, you'll wear many hats in our fast-paced Perth store. Here are the core duties:

• Build inclusive teams: Welcome and celebrate differences to create a supportive, fun environment.
• Lead on the floor: Dynamically assess and fulfill business, team, and guest needs.
• Coach for success: Help team members understand their impact on store and company goals.
• Drive hiring: Manage recruitment, selection, onboarding for a diverse, high-performing team.
• Performance management: Deliver feedback, check-ins, rewards, and handle concerns including offboarding.
• Elevate guest experience: Lead connections, product education, and resolve escalations.
• Optimize operations: Monitor metrics, inventory, shrinkage, and visual merchandising.
• Ensure excellence: Process deliveries accurately and maintain operational standards.
• Implement vision: Cascade Store Manager’s People strategy using independent judgment.
• Source development: Identify training gaps and leverage lululemon programs.

Shifts vary (38 hours/week) including weekends, holidays, and peak events—flexibility is key in retail leadership.

Qualifications & Requirements

To thrive as Lululemon Assistant Manager in Perth, bring these essentials:

• 1+ year people management experience.
• 1+ year leadership experience in operations, administration, projects.
• Full availability for rostered shifts: mornings, evenings, weekends, holidays.
• Legal work authorization in Australia.
• Reliable transport to Booragoon store.
• Assets: Retail/sales management, recruiting/training experience, high school diploma.

No prior yoga experience needed—just passion for people, performance, and premium activewear.

Salary & Benefits

Earn a competitive salary estimated at $55,000 - $70,000 USD equivalent annually (based on Australian market rates for similar roles), plus performance bonuses. Lululemon invests in your whole self:

• Competitive base pay + team bonuses.
• Generous PTO and employee discounts.
• Fitness/yoga classes on-site.
• Parenthood top-up program.
• Professional development opportunities.
• Inclusive culture fostering growth and belonging.

Note: Benefits may vary by location and eligibility.

Why Join Lululemon?

Lululemon isn't just a job—it's a movement. We're committed to positive change, equity, and thriving communities. In Perth's Booragoon store, you'll:

• Lead in a brand synonymous with innovation and wellness.
• Grow personally and professionally in a supportive environment.
• Connect with passionate teams and guests who share your active lifestyle.
• Contribute to a healthier future through our products and culture.

With emphasis on stores and people, this role offers real impact. Past Assistant Managers have advanced to Store Manager positions—your career trajectory is unlimited.

How to Apply

Ready to elevate guest experiences at lululemon Booragoon? Apply now for this 12-month contract! Submit your resume highlighting leadership and retail experience. We're hiring fast—don't miss your chance to join Perth's premier activewear team. Interviews start immediately for qualified candidates. Become part of lululemon's legacy today!

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