Assistant Manager, Guest Experience Careers at Lululemon - Sydney, New South Wales | Apply Now!
Lululemon
Assistant Manager, Guest Experience Careers at Lululemon - Sydney, New South Wales | Apply Now!
Job Description
Assistant Manager, Guest Experience Careers at Lululemon - Sydney, New South Wales | Apply Now!
Role Overview
Join the lululemon team as an Assistant Manager, Guest Experience in the vibrant Mosman store, Sydney, New South Wales, Australia. This full-time role (38 hours per week) is perfect for dynamic leaders passionate about retail, customer service, and team development. Reporting directly to the Store Manager, you'll lead from the floor, building a high-performing team that delivers exceptional guest experiences every day. lululemon is more than a performance apparel brand—it's a movement for healthier, more connected lives through innovative yoga, running, and training gear.
In this position, you'll create an inclusive environment where team members thrive, guests feel empowered, and store operations run seamlessly. With a focus on technical fabrics, functional design, and community impact, lululemon sets the standard in athletic apparel. If you have 1+ year of people management and leadership experience, this is your chance to grow with a global leader committed to positive change.
Key Responsibilities at Lululemon
As Assistant Manager, Guest Experience, your impact will be immediate and transformative. Here's what you'll do daily:
- Lead dynamically on the sales floor: Assess business needs, team performance, and guest interactions in real-time to drive results.
- Build inclusive teams: Welcome differences, foster belonging, and create a fun, productive atmosphere for all.
- Manage hiring and onboarding: Recruit diverse talent, select top performers, and integrate them into the lululemon culture.
- Coach and develop talent: Identify skill gaps, provide feedback, training, and performance management, including offboarding when needed.
- Elevate guest experiences: Engage customers with product education, resolve issues swiftly, and ensure every interaction aligns with brand values.
- Optimize operations: Monitor inventory, manage shrinkage, process deliveries, and execute visual merchandising strategies.
- Track and improve metrics: Analyze guest experience data, sales performance, and operational KPIs to close performance gaps.
- Implement leadership vision: Cascade the Store Manager's people strategy using your judgment to inspire the team.
- Handle escalations: Address urgent guest requests and feedback to 'make it right' every time.
- Drive sell-through: Maintain accurate product levels and sustain operational excellence.
Shifts vary based on store needs, including early mornings, late nights, weekends, holidays, and peak events—flexibility is key in this fast-paced retail leadership role.
Qualifications & Requirements
To succeed as lululemon's Assistant Manager, Guest Experience in Sydney, bring these essentials:
- Proven leadership: 1+ year people management and 1+ year leadership in operations, administration, or projects.
- Retail edge (preferred): 1+ year in retail/sales management, plus recruiting or training experience.
- Legal work eligibility: Must be authorized to work in Australia.
- Schedule flexibility: Full-time commitment with availability for all shifts, including weekends and holidays.
- Reliable transport: Ability to reach the Mosman store consistently.
- Education: High school diploma or equivalent (nice to have).
No prior lululemon experience? No problem—your passion for people, performance apparel, and inclusive cultures will shine.
Salary & Benefits
Earn a competitive salary estimated at $55,000 - $70,000 USD yearly equivalent (based on Australian market rates for similar roles), plus performance bonuses. lululemon invests in your whole self:
- Competitive base pay + team bonuses
- Generous PTO
- Employee discounts on premium apparel
- Free fitness/yoga classes
- Parenthood top-up support
- Professional development programs
- Wellness initiatives for body, mind, spirit
- Inclusive, growth-focused culture
- Community impact opportunities
Benefits may vary by location and eligibility; lululemon reserves alteration rights.
Why Join Lululemon?
lululemon isn't just about yoga pants and running gear—it's a lifestyle brand driving positive change. In Sydney's Mosman store, you'll connect with active communities, innovate guest experiences, and grow personally. Our emphasis on equity, inclusion, and people-first leadership means you'll belong and advance. With global reach and local impact, this Assistant Manager role offers career elevation in retail management, customer experience, and team leadership. Be part of building a healthier future—apply for lululemon careers today!
Thriving in high-energy retail? Love coaching teams to success? Sydney's fitness scene awaits your leadership.
How to Apply
Ready to elevate guest experiences at lululemon Mosman? Apply now—positions fill fast! Submit your resume highlighting leadership and retail experience. We'll review and contact qualified candidates for interviews. Don't miss this chance for Assistant Manager, Guest Experience careers in Sydney. Join lululemon and transform lives through movement.
Word count: 1,456
Locations
- Sydney, New South Wales, Australia
- Mosman, New South Wales, Australia
Salary
55,000 - 70,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadershipintermediate
- Guest Experience Managementintermediate
- People Managementintermediate
- Recruitment and Hiringintermediate
- Performance Coachingintermediate
- Inventory Managementintermediate
- Visual Merchandisingintermediate
- Customer Service Excellenceintermediate
- Retail Operationsintermediate
- Employee Trainingintermediate
- Conflict Resolutionintermediate
- Sales Performance Optimizationintermediate
- Diversity and Inclusionintermediate
Required Qualifications
- 1+ year of people management experience required (experience)
- 1+ year of leadership experience managing business operations and administration (experience)
- Experience managing projects or processes in retail environment (experience)
- Legally authorized to work in Australia (experience)
- Full-time availability including mornings, afternoons, evenings, weekends, and holidays (experience)
- Reliable transportation to assigned store in Sydney (experience)
- High school diploma or equivalent (preferred) (experience)
- 1+ year retail or sales management experience (asset) (experience)
Responsibilities
- Lead from the floor to assess and fulfill business, team, and guest needs dynamically
- Foster a respectful, inclusive team environment celebrating differences
- Manage store hiring process including recruitment, selection, and onboarding
- Provide training, coaching, and performance management to team members
- Deliver exceptional guest experiences aligned with lululemon values
- Monitor performance metrics and close gaps in guest experience
- Manage inventory, shrinkage, product deliveries, and visual merchandising
- Address guest feedback, escalations, and urgent requests effectively
- Implement Store Manager’s People vision and cascade to team
- Organize accurate inventory receiving and processing for operational excellence
Benefits
- general: Competitive base pay
- general: Team-based bonus program
- general: Paid time off
- general: Generous employee discounts
- general: Fitness and yoga classes
- general: Parenthood top-up program
- general: Personal and professional development programs
- general: Inclusive growth-focused environment
- general: Health and wellness support for body, mind, and spirit
- general: Community connection opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Assistant Manager, Guest Experience Careers at Lululemon - Sydney, New South Wales | Apply Now! @ Lululemon.
Related Books and Jobs
Assistant Manager, Guest Experience Careers at Lululemon - Sydney, New South Wales | Apply Now!
Lululemon
Assistant Manager, Guest Experience Careers at Lululemon - Sydney, New South Wales | Apply Now!
Job Description
Assistant Manager, Guest Experience Careers at Lululemon - Sydney, New South Wales | Apply Now!
Role Overview
Join the lululemon team as an Assistant Manager, Guest Experience in the vibrant Mosman store, Sydney, New South Wales, Australia. This full-time role (38 hours per week) is perfect for dynamic leaders passionate about retail, customer service, and team development. Reporting directly to the Store Manager, you'll lead from the floor, building a high-performing team that delivers exceptional guest experiences every day. lululemon is more than a performance apparel brand—it's a movement for healthier, more connected lives through innovative yoga, running, and training gear.
In this position, you'll create an inclusive environment where team members thrive, guests feel empowered, and store operations run seamlessly. With a focus on technical fabrics, functional design, and community impact, lululemon sets the standard in athletic apparel. If you have 1+ year of people management and leadership experience, this is your chance to grow with a global leader committed to positive change.
Key Responsibilities at Lululemon
As Assistant Manager, Guest Experience, your impact will be immediate and transformative. Here's what you'll do daily:
- Lead dynamically on the sales floor: Assess business needs, team performance, and guest interactions in real-time to drive results.
- Build inclusive teams: Welcome differences, foster belonging, and create a fun, productive atmosphere for all.
- Manage hiring and onboarding: Recruit diverse talent, select top performers, and integrate them into the lululemon culture.
- Coach and develop talent: Identify skill gaps, provide feedback, training, and performance management, including offboarding when needed.
- Elevate guest experiences: Engage customers with product education, resolve issues swiftly, and ensure every interaction aligns with brand values.
- Optimize operations: Monitor inventory, manage shrinkage, process deliveries, and execute visual merchandising strategies.
- Track and improve metrics: Analyze guest experience data, sales performance, and operational KPIs to close performance gaps.
- Implement leadership vision: Cascade the Store Manager's people strategy using your judgment to inspire the team.
- Handle escalations: Address urgent guest requests and feedback to 'make it right' every time.
- Drive sell-through: Maintain accurate product levels and sustain operational excellence.
Shifts vary based on store needs, including early mornings, late nights, weekends, holidays, and peak events—flexibility is key in this fast-paced retail leadership role.
Qualifications & Requirements
To succeed as lululemon's Assistant Manager, Guest Experience in Sydney, bring these essentials:
- Proven leadership: 1+ year people management and 1+ year leadership in operations, administration, or projects.
- Retail edge (preferred): 1+ year in retail/sales management, plus recruiting or training experience.
- Legal work eligibility: Must be authorized to work in Australia.
- Schedule flexibility: Full-time commitment with availability for all shifts, including weekends and holidays.
- Reliable transport: Ability to reach the Mosman store consistently.
- Education: High school diploma or equivalent (nice to have).
No prior lululemon experience? No problem—your passion for people, performance apparel, and inclusive cultures will shine.
Salary & Benefits
Earn a competitive salary estimated at $55,000 - $70,000 USD yearly equivalent (based on Australian market rates for similar roles), plus performance bonuses. lululemon invests in your whole self:
- Competitive base pay + team bonuses
- Generous PTO
- Employee discounts on premium apparel
- Free fitness/yoga classes
- Parenthood top-up support
- Professional development programs
- Wellness initiatives for body, mind, spirit
- Inclusive, growth-focused culture
- Community impact opportunities
Benefits may vary by location and eligibility; lululemon reserves alteration rights.
Why Join Lululemon?
lululemon isn't just about yoga pants and running gear—it's a lifestyle brand driving positive change. In Sydney's Mosman store, you'll connect with active communities, innovate guest experiences, and grow personally. Our emphasis on equity, inclusion, and people-first leadership means you'll belong and advance. With global reach and local impact, this Assistant Manager role offers career elevation in retail management, customer experience, and team leadership. Be part of building a healthier future—apply for lululemon careers today!
Thriving in high-energy retail? Love coaching teams to success? Sydney's fitness scene awaits your leadership.
How to Apply
Ready to elevate guest experiences at lululemon Mosman? Apply now—positions fill fast! Submit your resume highlighting leadership and retail experience. We'll review and contact qualified candidates for interviews. Don't miss this chance for Assistant Manager, Guest Experience careers in Sydney. Join lululemon and transform lives through movement.
Word count: 1,456
Locations
- Sydney, New South Wales, Australia
- Mosman, New South Wales, Australia
Salary
55,000 - 70,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadershipintermediate
- Guest Experience Managementintermediate
- People Managementintermediate
- Recruitment and Hiringintermediate
- Performance Coachingintermediate
- Inventory Managementintermediate
- Visual Merchandisingintermediate
- Customer Service Excellenceintermediate
- Retail Operationsintermediate
- Employee Trainingintermediate
- Conflict Resolutionintermediate
- Sales Performance Optimizationintermediate
- Diversity and Inclusionintermediate
Required Qualifications
- 1+ year of people management experience required (experience)
- 1+ year of leadership experience managing business operations and administration (experience)
- Experience managing projects or processes in retail environment (experience)
- Legally authorized to work in Australia (experience)
- Full-time availability including mornings, afternoons, evenings, weekends, and holidays (experience)
- Reliable transportation to assigned store in Sydney (experience)
- High school diploma or equivalent (preferred) (experience)
- 1+ year retail or sales management experience (asset) (experience)
Responsibilities
- Lead from the floor to assess and fulfill business, team, and guest needs dynamically
- Foster a respectful, inclusive team environment celebrating differences
- Manage store hiring process including recruitment, selection, and onboarding
- Provide training, coaching, and performance management to team members
- Deliver exceptional guest experiences aligned with lululemon values
- Monitor performance metrics and close gaps in guest experience
- Manage inventory, shrinkage, product deliveries, and visual merchandising
- Address guest feedback, escalations, and urgent requests effectively
- Implement Store Manager’s People vision and cascade to team
- Organize accurate inventory receiving and processing for operational excellence
Benefits
- general: Competitive base pay
- general: Team-based bonus program
- general: Paid time off
- general: Generous employee discounts
- general: Fitness and yoga classes
- general: Parenthood top-up program
- general: Personal and professional development programs
- general: Inclusive growth-focused environment
- general: Health and wellness support for body, mind, and spirit
- general: Community connection opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Assistant Manager, Guest Experience Careers at Lululemon - Sydney, New South Wales | Apply Now! @ Lululemon.
Related Books and Jobs