Assistant Manager, Guest Experience Careers at Lululemon - Tauranga, Bay of Plenty

Role Overview

Join Lululemon as an Assistant Manager, Guest Experience at our vibrant store in Tauranga, Bay of Plenty, New Zealand. This 14-month contract role is perfect for dynamic leaders passionate about creating transformative guest experiences in retail. Reporting directly to the Store Manager, you'll lead from the floor, build inclusive teams, and drive outstanding performance in a high-energy environment. Lululemon is renowned for innovative performance apparel in yoga, running, training, and beyond, and we're seeking talent to elevate our Tauranga location.

As part of our store leadership team, you'll ensure every guest feels connected, informed, and inspired. With a focus on technical fabrics and functional design, Lululemon creates products that support movement, growth, and well-being. This role offers hands-on leadership in people management, operations, and guest engagement, all while fostering a culture of belonging and development.

Key Responsibilities at Lululemon

Thrive in a fast-paced retail setting with these core duties:

• Build inclusive teams: Create a respectful environment welcoming differences for a supportive, fun experience.
• Lead on the floor: Dynamically assess and fulfill needs of business, team, and guests.
• Hiring mastery: Manage recruitment, selection, onboarding to form diverse, high-performing teams.
• Coach for success: Train, develop, and provide feedback with continuous check-ins and performance management.
• Guest excellence: Lead exceptional experiences, product education, and resolve escalations swiftly.
• Performance tracking: Monitor metrics, compare against goals, and close gaps effectively.
• Inventory control: Manage product levels, shrinkage, deliveries, and visual merchandising.
• Operational efficiency: Ensure accurate inventory processing and store operations.
• Vision implementation: Cascade Store Manager’s People vision using independent judgment.
• Team engagement: Help members understand their impact on store and company success.

Qualifications & Requirements

To excel as Assistant Manager, Guest Experience in Tauranga:

• Must be legally authorized to work in New Zealand.
• 1+ year people management experience.
• 1+ year leadership in business operations, administration, projects.
• Full-time 38-hour roster flexibility: mornings, evenings, weekends, holidays, peak events.
• Reliable transport to Tauranga store.
• Preferred: High school diploma; 1 year retail/sales management; recruiting experience.

No prior Lululemon experience needed – bring your passion for retail leadership and guest service!

Salary & Benefits

Earn a competitive salary estimated at NZD 65,000 - 80,000 yearly for this full-time role, plus team bonuses. Lululemon invests in your whole self:

• Competitive base pay + bonuses
• Paid time off
• Generous employee discounts
• Fitness/yoga classes
• Parenthood top-up
• Professional development programs
• Inclusive, growth-focused culture
• Community connections
• Well-being support

Benefits may vary by location and eligibility; subject to change.

Why Join Lululemon?

Lululemon isn't just apparel – it's a movement for positive change. In Tauranga, you'll contribute to a healthier future through equitable, inclusive environments. Our success stems from innovative products, store emphasis, people commitment, and community ties. As Assistant Manager, grow your career with tools for body, mind, spirit. Experience belonging, professional growth, and the joy of transforming lives through athletic pursuits. Tauranga's active lifestyle aligns perfectly with our yoga, running, training ethos. Join a brand setting bars in technical fabrics and functional design.

We're building thriving futures – be part of it in Bay of Plenty!

How to Apply

Ready to lead guest experiences at Lululemon Tauranga? Apply now for this 14-month contract! Submit your resume highlighting leadership and retail experience. Shortlisted candidates will be contacted for interviews. Don't miss this chance – positions fill fast in high-demand retail leadership.

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