About PepsiCo

PepsiCo is one of the world's leading food and beverage companies, with a diverse portfolio that includes iconic brands like Pepsi, Lay's, Gatorade, and Tropicana. Operating in over 200 countries, PepsiCo employs more than 300,000 people globally and is committed to sustainable growth, innovation, and delivering joy to consumers. In India, PepsiCo has a strong presence across manufacturing, sales, and distribution, with a focus on creating positive impact through its PepsiCo Positive (pep+) sustainability agenda. Joining PepsiCo means being part of a dynamic organization that values people, invests in communities, and drives excellence in every aspect of operations.

Role Overview

The Assistant Manager- HR Ops Employee Services role at PepsiCo in Howrah, West Bengal, is a pivotal position within the People Experience & Operations team. This role focuses on delivering best-in-class employee experiences across the entire employee lifecycle, from hire to retire. You will drive on-ground employee processes with clear KPIs and service levels, supporting PepsiCo's India Business Unit (BU) agenda for digitization and seamless employee experiences. Based in our Howrah plant, you will collaborate with plant leadership, safety teams, and centers of excellence to ensure operational excellence and compliance.

Key Impact Areas

This position emphasizes frontline hiring, employee administration, digitization, compliance, and support for core people processes, making it ideal for HR professionals passionate about operational efficiency and employee-centric initiatives.

Key Responsibilities

As Assistant Manager- HR Ops Employee Services, your responsibilities will span multiple facets of HR operations:

• Lead frontline hiring by collaborating with employment exchanges, conducting screening, scheduling interviews, background checks, and pre-employment testing.
• Coordinate onboarding for plant employees, ensuring adherence to H2O processes and completion of Day 1 and Functional Onboarding modules.
• Manage contractual hiring in alignment with business needs and departmental requirements.
• Act as the first point of contact for employee queries on policies, benefits, payroll, schedules, and lifecycle processes.
• Drive learning administration, including facilitation, tracking, and closure for identified employee groups.
• Support employee engagement programs like Dil Se, Plant Days, and OHS interventions through communications and surveys.
• Champion BU digitization efforts, particularly for Time & Attendance (T&A) via PCI and NPCI, Schoox, and myServices workflows.
• Identify and implement digital tools to streamline processes and enhance efficiency.
• Ensure compliance with central, state, and local regulations, including AIB audits, and maintain confidential employee files.
• Collaborate with Safety, Operations, and Welfare teams for training tracking, certifications, and plant clearances.
• Support CoE-led interventions, including performance management processes (PMP), surveys, and learning logistics.
• Provide administrative support to plant leadership, manage reporting, and drive continuous improvement projects.

Qualifications & Requirements

To succeed in this role, candidates should possess:

• 2-4 years of general professional experience in HR, preferably in HR Operations within the manufacturing or food & beverage sector.
• Strong customer interface skills with a focus on employee experience excellence.
• Excellent time management abilities to prioritize business-critical tasks amid conflicting priorities and ambiguity.
• Technical proficiency in HR tools, interfaces, and Microsoft Office suite.
• Knowledge of Indian employment regulations and compliance standards is advantageous.

PepsiCo values candidates who are proactive, detail-oriented, and passionate about driving digital transformation in HR.

Benefits & Perks

PepsiCo offers a rewarding compensation package tailored to attract top talent:

• Competitive salary estimated at INR 6.5L - 9.5L per annum, with performance-based incentives.
• Comprehensive health insurance covering family members.
• Generous leave policies, including maternity and paternity benefits.
• Access to learning platforms like Schoox and ongoing training programs.
• Employee engagement activities such as Dil Se, rewards & recognition events, and townhalls.
• Opportunities for international exposure and career mobility within PepsiCo's global network.

Career Growth

At PepsiCo, career progression is driven by performance and potential. This Assistant Manager role serves as a launchpad for advancing to senior HR operations positions, plant HR leadership, or specialized roles in talent management and digitization. With structured development programs, mentorship from CoEs, and exposure to BU-wide projects, you'll build a robust career in a multinational powerhouse. Many alumni of similar roles have grown into HR Business Partners or regional leads.

Why Join Us

Joining PepsiCo's HR Ops team in Howrah means contributing to a legacy of innovation in India's dynamic food & beverage industry. Work in a collaborative environment that prioritizes employee well-being, sustainability, and digital excellence. Be part of initiatives that impact thousands of frontline employees and support PepsiCo's vision of sustainable growth. With a strong emphasis on work-life balance and professional development, this role offers stability and excitement in equal measure.

Role FAQs

Q: What is the work location and shift timing?
A: The role is based in Howrah, West Bengal, with standard plant shifts; flexibility may be required.

Q: Is prior manufacturing experience necessary?
A: Preferred but not mandatory; HR Ops experience is key.

Q: What digital tools will I work with?
A: Tools like Schoox, myServices, T&A systems for PCI/NPCI, and Microsoft Office.

Q: How does PepsiCo support career development?
A: Through CoE training, PMP cycles, and global mobility programs.

Q: What are the next steps after applying?
A: Shortlisted candidates will be contacted for interviews within 2 weeks.