Account and Sales Support Service Manager Careers at Assurant - New South Wales

Role Overview

Are you a dynamic and results-oriented professional with a passion for account management and sales support? Assurant, a global leader in risk management solutions, is seeking a highly motivated Account and Sales Support Service Manager to join our team in New South Wales. In this role, you will be responsible for managing existing client relationships, collaborating on sales initiatives, and supporting the successful delivery of new products and services across Australia and New Zealand. If you have a proven track record of building strong relationships, driving sales performance, and enhancing customer experience, we encourage you to apply!

Day in the Life

Imagine starting your day by reviewing client performance reports, identifying key trends, and developing strategies to improve sales. You'll then collaborate with the retail management team to execute new product launches and provide ongoing support to ensure their success. A significant portion of your day will be spent communicating with clients, understanding their needs, and providing tailored solutions to enhance their product offerings. You'll also work closely with internal teams to create training resources and promotional materials, ensuring that all client objectives and brand standards are met. As an escalation point for the Account Management team, you'll coordinate with stakeholders to resolve any issues promptly and effectively. Your proactive approach and problem-solving skills will be essential in driving continuous improvement and achieving excellent results.

Why New South Wales?

New South Wales offers an exceptional quality of life, combining the vibrancy of a global city with the natural beauty of the Australian landscape. Sydney, the capital of New South Wales, is a hub of innovation and opportunity, attracting professionals from around the world. With its stunning beaches, iconic landmarks, and thriving cultural scene, New South Wales provides an ideal environment for both personal and professional growth. Working at Assurant in New South Wales means joining a dynamic and supportive team, surrounded by a community of talented individuals who are passionate about making a difference. You'll have access to a wide range of recreational activities, world-class dining, and a diverse cultural experience, making New South Wales an outstanding place to live and work.

Career Path

At Assurant, we are committed to providing our employees with opportunities for growth and development. The Account and Sales Support Service Manager role is an excellent stepping stone to various career paths within our organization. With experience and proven success, you can advance to positions such as Account Director, Sales Manager, or even roles in Strategic Planning and Business Development. We offer comprehensive training programs, mentorship opportunities, and support for higher education, enabling you to expand your skills and knowledge. Your career journey at Assurant is driven by your ambition and potential, and we are dedicated to helping you achieve your professional goals.

Salary & Benefits

Assurant offers a competitive salary and benefits package that rewards your hard work and dedication. The salary range for the Account and Sales Support Service Manager role typically falls between $75,000 and $95,000 USD per year, depending on your experience and qualifications. In addition to your base salary, you'll receive a comprehensive benefits package that includes:

• International and Local mentoring programs
• Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
• Discounted Employee Share Purchase Program
• Diversity panels and employee resource groups
• 10 weeks company paid parental leave including superannuation contributions while on unpaid leave
• Development programs and support for higher education
• Novated vehicle leasing
• Volunteering leave to give back to the communities we serve
• Comprehensive health insurance plan
• Generous paid time off (vacation, sick, and personal days)
• 401(k) retirement savings plan with company match
• Employee assistance program (EAP)
• Life insurance and disability coverage
• Professional development opportunities and training programs
• Employee referral bonus program
• Flexible work arrangements (subject to role requirements)

Culture at Assurant

Assurant is committed to fostering a workplace where everyone feels valued, respected, and empowered. Our culture is built on a foundation of integrity, innovation, and collaboration. We believe that our employees are our greatest asset, and we are dedicated to creating an environment where they can thrive. We prioritize diversity and inclusion, recognizing that diverse perspectives lead to better solutions and stronger teams. We encourage open communication, continuous learning, and a healthy work-life balance. At Assurant, you'll be part of a supportive and collaborative community that is passionate about making a positive impact.

How to Apply

Interested in joining the Assurant team as an Account and Sales Support Service Manager? To apply, please submit your resume and cover letter detailing your experiences and suitability for the role. In your cover letter, highlight your relevant skills, accomplishments, and why you are interested in working at Assurant. We carefully review all applications and will contact qualified candidates for an interview. The successful applicant will be subject to relevant background checks.

FAQ

1. What are the key responsibilities of the Account and Sales Support Service Manager?

   The key responsibilities include managing client relationships, supporting new product launches, driving sales performance, and enhancing customer experience.

2. What qualifications are required for this role?

   The qualifications include a minimum of 2 years’ experience in sales support or account management, strong interpersonal skills, and demonstrated project coordination capability.

3. What is the salary range for this position?

   The typical salary range is between $75,000 and $95,000 USD per year, depending on experience and qualifications.

4. What benefits does Assurant offer?

   Assurant offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, and employee assistance program.

5. What career development opportunities are available at Assurant?

   Assurant provides opportunities for growth and development through training programs, mentorship opportunities, and support for higher education.

6. What is the work environment like at Assurant?

   Assurant fosters a workplace where everyone feels valued, respected, and empowered. The culture is built on integrity, innovation, and collaboration.

7. Where is the position located?

   The position is located in New South Wales, Australia.

8. Is this position remote?

   This position is not fully remote.

9. What is the interview process like?

   The interview process typically involves an initial screening, followed by one or more interviews with hiring managers and team members.

10. Are there opportunities for advancement?

    Yes, successful candidates can advance to positions such as Account Director, Sales Manager, or Strategic Planning roles.