Account Manager, Germany (Virtual)

Are you a fluent German speaker with a passion for client management and business development? Assurant is seeking a highly motivated and experienced Account Manager to join our team in Germany. This is a remote working role based in the Frankfurt and/or Cologne region. If you have a proven track record of managing client relationships, driving revenue growth, and exceeding expectations, we encourage you to apply.

Role Overview

As an Account Manager at Assurant, you will be responsible for managing the daily relationships of multiple important clients, delivering on our service obligations, and collaborating with internal teams to enhance the customer experience. A key goal is the strategic development of the account, including retaining and extending our client contracts, building a wide and deep network of client contacts, delivering the annual operating plan, and identifying and delivering growth opportunities. You will also support the profitable growth of the client, the delivery of the plan, and the identification of new business opportunities.

You will report to the Account Director DACH and work closely with various teams across Assurant to ensure client satisfaction and achieve business objectives. This role requires a strong understanding of the insurance, finance, and technology sectors, as well as excellent communication, negotiation, and presentation skills.

A Day in the Life of an Account Manager

A typical day for an Account Manager at Assurant might include:

• Client Communication: Responding to client inquiries, providing updates on service performance, and addressing any concerns or issues.
• Relationship Building: Meeting with clients to build rapport, understand their needs, and identify opportunities for growth.
• Strategic Planning: Developing and implementing strategic plans to retain and expand client relationships.
• Performance Monitoring: Tracking key performance indicators (KPIs) and identifying areas for improvement.
• Internal Collaboration: Working with internal teams, such as service delivery, product development, and marketing, to ensure client satisfaction.
• Business Development: Identifying and pursuing new business opportunities within existing client accounts.
• Reporting: Preparing and presenting reports on client performance and account status.
• Problem Solving: Addressing and resolving any issues or challenges that may arise.

Why Germany Virtual?

This is a remote working role, offering flexibility and the opportunity to work from the comfort of your home office. While the role is virtual, occasional travel within Germany (approximately 25%) will be required for client and team meetings. This allows you to maintain strong relationships with clients while enjoying the benefits of a remote work environment.

Working virtually in Germany offers several advantages:

• Flexibility: Enjoy a flexible work schedule and the ability to balance your work and personal life.
• Cost Savings: Reduce commuting costs and save time by working from home.
• Work-Life Balance: Improve your work-life balance and reduce stress.
• Access to Talent: Assurant can access a wider pool of talent across Germany.

Career Path for Account Managers at Assurant

Assurant is committed to providing opportunities for career growth and development. As an Account Manager, you can advance your career within the company by taking on increased responsibilities, leading larger client accounts, or transitioning into other roles, such as:

• Senior Account Manager: Manage larger and more complex client accounts.
• Account Director: Lead a team of account managers and oversee a portfolio of client accounts.
• Business Development Manager: Focus on identifying and pursuing new business opportunities.
• Sales Manager: Lead a sales team and drive revenue growth.
• Regional Manager: Oversee operations in a specific region.

Assurant also offers a variety of training and development programs to help you enhance your skills and advance your career.

Salary and Benefits

The salary range for this position is estimated between €70,000 and €90,000 per year, depending on experience and qualifications. In addition to a competitive salary, Assurant offers a comprehensive benefits package, including:

• Bonus Scheme: Performance-based bonus opportunities.
• Pension Scheme: Retirement savings plan.
• Car Allowance: Allowance for company car use.
• Mobile Phone and Laptop: Provided for business use.
• Flexible Working: Flexible work arrangements.
• Internal Wellbeing Programme: Resources and support for employee wellbeing.
• Learning and Development Opportunities: Opportunities for professional growth.
• Generous Paid Time Off (PTO) and Holidays: Time off for vacations and holidays.
• Health Insurance: Comprehensive health coverage.
• Dental and Vision Insurance: Coverage for dental and vision care.
• Life Insurance: Protection for you and your family.
• Disability Insurance: Income protection in case of disability.
• Employee Assistance Program (EAP): Confidential counseling and support services.
• Employee Stock Purchase Plan (ESPP): Opportunity to purchase company stock at a discounted price.
• Tuition Reimbursement: Financial assistance for educational expenses.

Culture at Assurant

Assurant is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk, and provide a great experience for their customers. We support, connect, and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500.

Our culture is built on a foundation of integrity, respect, and collaboration. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We encourage innovation and creativity and provide opportunities for employees to grow and develop their skills.

At Assurant, we are committed to making a positive impact on our communities. We support a variety of charitable organizations and encourage employees to volunteer their time and talents.

How to Apply

If you are a qualified and motivated individual with a passion for client management and business development, we encourage you to apply for the Account Manager position at Assurant. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and qualifications.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of an Account Manager at Assurant?The key responsibilities include managing client relationships, driving revenue growth, ensuring client satisfaction, and collaborating with internal teams.
2. What qualifications are required for this position?Fluency in German and English, a bachelor's degree in business or a related field, and experience in account management and business development are required.
3. What is the salary range for this position?The salary range is estimated between €70,000 and €90,000 per year.
4. What benefits does Assurant offer?Assurant offers a comprehensive benefits package, including health insurance, retirement savings plans, paid time off, and more.
5. Is this a remote working role?Yes, this is a remote working role based in the Frankfurt and/or Cologne region.
6. What is the career path for Account Managers at Assurant?Account Managers can advance their careers by taking on increased responsibilities, leading larger client accounts, or transitioning into other roles, such as Senior Account Manager, Account Director, or Business Development Manager.
7. What is the culture like at Assurant?Assurant has a culture of integrity, respect, and collaboration. We are committed to creating a diverse and inclusive workplace.
8. How do I apply for this position?To apply, please submit your resume and cover letter through our online application portal.
9. What is the travel requirement for this role? Approximately 25% travel within Germany is required for client and team meetings.
10. What industries are relevant for this role?Experience in insurance, finance, technology, or another relevant sector is beneficial.