Bilingual Associate Sales Agent - United States Virtual

Are you a motivated and customer-focused individual with a passion for sales and a desire to work from the comfort of your own home? Assurant is seeking a dynamic Bilingual Associate Sales Agent to join our growing team! In this role, you'll be the primary point of contact for our clients, assisting them with their insurance needs through inbound calls. If you're looking for a rewarding career with competitive pay, excellent benefits, and the opportunity to grow, we encourage you to apply!

Role Overview

As a Bilingual Associate Sales Agent, you will play a crucial role in providing exceptional service to our clients. You'll be responsible for handling inbound calls related to renters insurance, classic car insurance, and other insurance products. Your primary goal will be to assist customers with the sales process, providing them with the information and support they need to make informed decisions. This role requires excellent communication skills, a strong sales aptitude, and the ability to thrive in a fast-paced, remote environment.

Day in the Life

Here's a glimpse into what a typical day might look like as a Bilingual Associate Sales Agent at Assurant:

• 8:00 AM - 9:00 AM: Start your day by reviewing your sales goals and performance metrics. Check your email for any important updates or announcements. Participate in a team huddle to discuss daily priorities and share best practices.
• 9:00 AM - 12:00 PM: Handle inbound calls from customers interested in purchasing renters insurance, classic car insurance, or other insurance products. Answer their questions, provide quotes, and guide them through the sales process.
• 12:00 PM - 1:00 PM: Take a lunch break to recharge and refresh.
• 1:00 PM - 4:00 PM: Continue handling inbound calls, focusing on providing excellent customer service and closing sales. Make outbound calls to follow up on existing quotes and address customer inquiries.
• 4:00 PM - 5:00 PM: Track and monitor your personal sales results to ensure you're on track to meet your monthly goals. Complete any necessary administrative tasks, such as updating customer records or processing policy applications.
• 5:00 PM - 6:00 PM: Participate in a training session or attend a team meeting to learn about new products, policies, or procedures.

Why United States Virtual?

Working as a Bilingual Associate Sales Agent in a virtual environment offers numerous advantages:

• Flexibility: Enjoy the freedom to work from the comfort of your own home, setting your own schedule and creating a comfortable workspace.
• Work-Life Balance: Achieve a better work-life balance by eliminating the commute and having more time for personal activities.
• Cost Savings: Save money on commuting expenses, work attire, and other costs associated with working in a traditional office environment.
• Increased Productivity: Studies have shown that remote workers are often more productive due to fewer distractions and a more comfortable work environment.
• Greater Autonomy: Take ownership of your work and manage your time effectively in a self-directed environment.

Career Path

Assurant is committed to providing opportunities for career growth and development. As a Bilingual Associate Sales Agent, you can advance your career in several ways:

• Senior Sales Agent: Demonstrate consistent high performance and exceptional sales skills to advance to a senior-level role with increased responsibilities and earning potential.
• Team Lead: Lead and mentor a team of sales agents, providing guidance, support, and training to help them achieve their goals.
• Sales Manager: Oversee the sales operations for a specific region or product line, developing and implementing strategies to drive sales growth.
• Training Specialist: Utilize your sales expertise to develop and deliver training programs for new and existing sales agents.

Salary & Benefits

The pay range for this position is $16.23 - $25.16 per hour. Assurant also offers a comprehensive benefits package, including:

• Competitive salary and performance-based monthly bonus structure.
• Comprehensive health insurance plan, including medical, dental, and vision coverage.
• Paid time off (PTO) for vacation, sick leave, and personal days.
• Company-matched 401(k) retirement savings plan.
• Life insurance and disability coverage.
• Employee assistance program (EAP) for confidential counseling and support services.
• Tuition reimbursement program for continuing education and professional development.
• Employee discounts on Assurant products and services.

Culture at Assurant

Assurant is a company that values its employees and fosters a culture of collaboration, innovation, and respect. We are committed to providing a supportive and inclusive work environment where everyone feels valued and empowered to succeed. We believe in recognizing and rewarding employee achievements and providing opportunities for growth and development. Our core values include:

• Integrity: We conduct business with honesty, transparency, and ethical behavior.
• Customer Focus: We are dedicated to providing exceptional service and building long-term relationships with our customers.
• Innovation: We embrace new ideas and technologies to continuously improve our products and services.
• Collaboration: We work together as a team to achieve our goals and support each other's success.
• Respect: We treat each other with dignity and respect, valuing diversity and inclusion.

How to Apply

If you're ready to join our team and start a rewarding career as a Bilingual Associate Sales Agent, we encourage you to apply online through our website. Simply click on the "Apply Now" button and follow the instructions to submit your application. Be sure to include your resume and a cover letter highlighting your relevant skills and experience.

FAQ

1. What are the working hours for this position?

   Our sales center is open from 8AM to 10PM ET on weekdays and 10AM to 5 PM ET on Saturdays. Individuals will have the ability to earn earlier shifts through our quarterly, performance-based shift bid process. Need flexibility to work any shift.

2. Do I need to have an insurance license to apply?

   You must have a Property & Casualty or Personal Lines insurance license or be willing to obtain one prior to employment.

3. Is this a remote position?

   Yes, this is a fully remote position based in the United States.

4. What is the training program like?

   We provide a comprehensive training program to equip you with the knowledge and skills you need to succeed in your role. The training includes product knowledge, sales techniques, and customer service best practices.

5. What opportunities are there for advancement?

   Assurant is committed to providing opportunities for career growth and development. You can advance to senior-level roles, team lead positions, or management roles based on your performance and skills.

6. What is the company culture like?

   Assurant fosters a culture of collaboration, innovation, and respect. We value our employees and provide a supportive and inclusive work environment where everyone feels valued and empowered to succeed.

7. What are the key skills required for this role?

   The key skills required for this role include excellent communication skills, a strong sales aptitude, customer service skills, computer proficiency, and the ability to work independently in a remote environment.

8. What type of insurance products will I be selling?

   You will primarily be selling renters insurance, classic car insurance, and other insurance products through inbound calls.

9. Is there room to grow if you don't have insurance experience?

   Yes, Assurant provides extensive training programs to help you succeed, even without prior insurance experience. They will train you on product knowledge, sales techniques, and customer service best practices.