Bilingual Claims Adjuster (French/English) - Quebec Virtual

Are you a skilled and experienced claims adjuster fluent in both French and English? Do you possess a valid Claims Adjuster Certificate issued by the Autorité des marchés financiers (AMF)? If so, Assurant is looking for you! Join our dynamic team and play a vital role in providing exceptional claims service to our customers.

Role Overview

As a Bilingual Claims Adjuster at Assurant, you will be responsible for investigating, evaluating, and resolving insurance claims in accordance with company policies and regulatory requirements. You will utilize your expertise to analyze complex claims, negotiate settlements, and ensure fair and accurate outcomes for our customers. Your bilingual proficiency will be crucial in effectively communicating with French and English-speaking clients, providing them with clear and concise information throughout the claims process.

This is a virtual position, allowing you to work from the comfort of your home in Quebec. You will be part of a supportive and collaborative team that is committed to providing excellent customer service and achieving company goals.

A Day in the Life

Here's a glimpse into what your typical day might look like:

• Start your day by reviewing new claims assignments and prioritizing your workload.
• Conduct thorough investigations of assigned claims, gathering all necessary information and documentation.
• Communicate with claimants, policyholders, and other relevant parties to obtain additional information and clarify any questions.
• Analyze claim information to determine coverage, liability, and damages.
• Evaluate the validity of claims and make recommendations for approval or denial.
• Negotiate settlements with claimants in a fair and equitable manner.
• Prepare and issue settlement payments.
• Maintain accurate and up-to-date claim records in the claims management system.
• Stay informed about changes in insurance regulations and industry best practices.
• Collaborate with team members and supervisors to resolve complex claims and address any challenges.

Why Quebec Virtual?

Working virtually in Quebec offers a unique blend of professional and personal advantages:

• Flexibility: Enjoy the freedom and flexibility to manage your own schedule and work from the comfort of your home.
• Work-Life Balance: Achieve a better work-life balance by eliminating commute time and having more time for personal pursuits.
• Cost Savings: Reduce expenses related to commuting, office attire, and lunches.
• Access to Opportunities: Expand your career horizons by accessing opportunities with companies located anywhere in Quebec and beyond.
• Quality of Life: Embrace the Quebec lifestyle, with its rich culture, stunning natural beauty, and vibrant cities.

Career Path

Assurant is committed to providing its employees with opportunities for growth and advancement. The Bilingual Claims Adjuster position can serve as a springboard to various career paths within the company, such as:

• Senior Claims Adjuster: Handle more complex and high-value claims, mentor junior adjusters, and provide technical guidance.
• Claims Supervisor: Lead and manage a team of claims adjusters, ensuring efficient and effective claims processing.
• Claims Manager: Oversee the entire claims department, developing and implementing strategies to improve claims performance.
• Compliance Officer: Ensure that the company's claims practices comply with all relevant regulations and laws.
• Training Specialist: Develop and deliver training programs for claims adjusters and other employees.

Salary & Benefits

Assurant offers a competitive salary and benefits package to attract and retain top talent. The salary range for the Bilingual Claims Adjuster position is estimated to be between $65,000 and $95,000 CAD per year, depending on experience and qualifications. In addition to salary, Assurant provides a comprehensive benefits package that includes:

• Health, dental, and vision insurance
• Paid time off (vacation, sick, and holidays)
• Retirement savings plan with company match
• Employee stock purchase plan
• Life insurance and disability coverage
• Professional development opportunities
• Tuition reimbursement program
• Employee assistance program
• Wellness programs and resources

Culture at Assurant

Assurant is a global company with a diverse and inclusive culture. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our core values include:

• Integrity: We act with honesty and transparency in all that we do.
• Customer Focus: We are dedicated to providing exceptional service to our customers.
• Innovation: We embrace new ideas and technologies to improve our business.
• Collaboration: We work together as a team to achieve common goals.
• Respect: We treat each other with dignity and respect.

How to Apply

If you are a qualified and motivated individual seeking a rewarding career opportunity, we encourage you to apply for the Bilingual Claims Adjuster position at Assurant. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of a Bilingual Claims Adjuster?
   The key responsibilities include investigating, evaluating, and resolving insurance claims, communicating with French and English-speaking clients, and ensuring compliance with company policies and regulatory requirements.
2. What qualifications are required for this position?
   The qualifications include a valid Claims Adjuster Certificate issued by the Autorité des marchés financiers (AMF) and fluency in both French and English.
3. Is this a remote position?
   Yes, this is a virtual position, allowing you to work from your home in Quebec.
4. What is the salary range for this position?
   The salary range is estimated to be between $65,000 and $95,000 CAD per year, depending on experience and qualifications.
5. What benefits does Assurant offer?
   Assurant offers a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, retirement savings plan, and more.
6. What is the company culture like at Assurant?
   Assurant has a diverse and inclusive culture that values integrity, customer focus, innovation, collaboration, and respect.
7. What are the opportunities for career advancement?
   The Bilingual Claims Adjuster position can lead to various career paths within the company, such as Senior Claims Adjuster, Claims Supervisor, and Claims Manager.
8. How do I apply for this position?
   To apply, please submit your resume and cover letter through our online application portal.
9. Is previous experience required?
   Yes, a minimum of 3 years of experience in claims adjusting is required.
10. What software skills are needed?
    Proficiency in using claims management software is essential.