Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now!
Assurant
Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now!
Job Description
Order Management Specialist Careers at Assurant - Irving, Texas
Role Overview
Are you a detail-oriented problem solver with a passion for logistics and supply chain management? Do you thrive in a fast-paced environment where your technical skills can make a real difference? If so, Assurant is looking for an Order Management Specialist to join our team in Irving, Texas! As an Order Management Specialist, you will play a critical role in ensuring the smooth and efficient processing of insurance claims and other order types. You will be responsible for troubleshooting issues, identifying process improvements, and collaborating with various departments to ensure timely order fulfillment. This is an onsite role located in our Irving, TX facility with a schedule of Monday-Thursday, 6AM – 4:30PM.
Day in the Life of an Order Management Specialist
Imagine starting your day at 6 AM, ready to tackle any challenges that come your way. You begin by reviewing the daily reports, identifying any pending shipments or order issues that require immediate attention. You utilize your expertise in the warehouse management system (Oracle) to modify and migrate orders, ensuring they flow smoothly through the system. You communicate with Materials, Operations, and Fulfillment centers to coordinate the shipment of devices within established service level agreements (SLAs). Throughout the day, you troubleshoot a variety of order-related issues, leveraging your technical skills and problem-solving abilities to find effective solutions. You collaborate with the Purchasing department to resolve escalations related to stock availability. You also generate reports to communicate priorities to other departments, ensuring that backorders and other urgent requests are addressed promptly. By the end of your day at 4:30 PM, you've played a crucial role in ensuring that our customers receive their orders accurately and on time. You've also contributed to process improvements that make our operations more efficient and effective.
Why Irving, Texas?
Irving, Texas, is a vibrant city with a thriving economy and a high quality of life. Located in the heart of the Dallas-Fort Worth metroplex, Irving offers a diverse range of cultural attractions, entertainment options, and outdoor activities. With its affordable housing, excellent schools, and convenient transportation options, Irving is a great place to live and work. The city is home to numerous Fortune 500 companies, providing ample opportunities for career growth and advancement. Irving also boasts a diverse culinary scene, with a wide variety of restaurants and eateries to satisfy any palate. Whether you're a sports enthusiast, a nature lover, or a culture buff, Irving has something to offer everyone.
Career Path
The Order Management Specialist role at Assurant is an excellent starting point for a fulfilling career in supply chain management and logistics. With experience and demonstrated performance, you can advance to positions such as Senior Order Management Specialist, Order Management Supervisor, or even roles in supply chain planning and management. Assurant is committed to providing employees with opportunities for professional development and growth. We offer a variety of training programs, mentorship opportunities, and tuition reimbursement programs to help you achieve your career goals. Whether you aspire to become a leader in the organization or a subject matter expert in your field, Assurant will support you every step of the way.
Salary & Benefits
The salary range for the Order Management Specialist position at Assurant is typically between $40,000 and $60,000 per year, depending on experience and qualifications. In addition to a competitive salary, Assurant offers a comprehensive benefits package that includes health insurance, paid time off, a 401(k) retirement savings plan, an employee stock purchase plan, life insurance, disability coverage, and more. We also offer a variety of wellness programs to promote employee health and well-being. At Assurant, we believe that our employees are our greatest asset, and we are committed to providing them with the resources and support they need to thrive both personally and professionally.
Culture at Assurant
Assurant is a global provider of risk management solutions, protecting what matters most to our clients and their customers. We are a company built on integrity, innovation, and customer focus. We believe in creating a workplace where everyone feels valued, respected, and empowered to contribute their best work. We are committed to diversity and inclusion, and we strive to create a workplace that reflects the communities we serve. We offer a variety of employee resource groups and other initiatives to promote diversity and inclusion. At Assurant, you'll have the opportunity to work with a talented and passionate team of professionals who are dedicated to making a difference. We celebrate our successes and learn from our challenges, and we are always looking for ways to improve and innovate.
How to Apply
If you are interested in joining the Assurant team as an Order Management Specialist, we encourage you to apply online. Simply visit our careers website and search for the Order Management Specialist position in Irving, Texas. You will be asked to submit your resume and cover letter, as well as answer a few questions about your qualifications and experience. We carefully review all applications and will contact qualified candidates to schedule an interview. We look forward to hearing from you!
FAQ
- What is the typical career path for an Order Management Specialist at Assurant?
With experience and strong performance, you can move into roles like Senior Order Management Specialist, Supervisor, or positions in supply chain planning.
- What software systems are commonly used in this role?
Oracle (WMS) and Microsoft Excel are frequently used. Experience with these is highly valued.
- What are the key soft skills needed for this role?
Communication, problem-solving, and attention to detail are vital for success.
- What is the work schedule for this position?
The schedule is Monday through Thursday, from 6:00 AM to 4:30 PM.
- What kind of training is provided for this role?
Assurant offers on-the-job training, as well as opportunities for professional development and tuition reimbursement.
- What is Assurant's culture like?
Assurant fosters a diverse, inclusive, and customer-focused environment that values integrity and innovation.
- What are the physical requirements of this job?
The role involves sitting at a desk, operating standard office equipment, and occasional lifting up to 40 pounds.
- What kind of benefits does Assurant offer?
Assurant provides a comprehensive benefits package including health insurance, paid time off, 401(k), and more.
- Is there room for advancement?
Yes, Assurant encourages professional development and offers opportunities for advancement within the company.
- What is the interview process like?
The interview process typically involves a phone screening followed by one or more in-person or virtual interviews.
Locations
- Irving, Texas, United States
Salary
42,000 - 66,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Order Managementintermediate
- Supply Chain Managementintermediate
- Logisticsintermediate
- Inventory Controlintermediate
- Warehouse Management Systems (WMS)intermediate
- Oracleintermediate
- Microsoft Excelintermediate
- Data Analysisintermediate
- Reportingintermediate
- Troubleshootingintermediate
- Communicationintermediate
- Problem-solvingintermediate
- Process Improvementintermediate
Required Qualifications
- High School Diploma or equivalent required; Bachelor's degree in a technical field preferred. (experience)
- Minimum of 2 years of experience in distribution and logistics. (experience)
- Proven proficiency in Microsoft Excel for data management and analysis. (experience)
- Familiarity with Microsoft Word for creating documents and reports. (experience)
- Excellent communication skills, both written and verbal, with the ability to effectively interact and influence others. (experience)
- Experience with warehouse management systems, particularly Oracle, is highly desirable. (experience)
- Strong understanding of inventory control and material management processes. (experience)
- Ability to lift, carry, and/or move up to 40 pounds occasionally. (experience)
- Ability to work on site Monday - Thursday, 6AM – 4.30PM. (experience)
Responsibilities
- Perform troubleshooting on all insurance claims and other order types to ensure accurate and timely processing.
- Identify and execute enhancements to order management processes to improve efficiency and reduce errors.
- Ensure compliance with all company and business policies related to order management and fulfillment.
- Manage communication with Materials, Operations, and Fulfillment centers to satisfy and process insurance orders within service level agreements (SLAs).
- Utilize the warehouse management system (Oracle) to modify, migrate, and push orders to facilitate smooth order flow until shipment.
- Verify all order lines and prepare daily reports to monitor shipment status and resolve any order-related issues.
- Monitor and evaluate order issues, utilizing available tools to identify root causes and implement effective solutions.
- Collaborate with the Purchasing department to resolve escalations for claims that cannot be satisfied due to stock availability.
- Generate multiple reports to communicate priorities and urgency to other departments, such as backorder priorities and receiving priorities.
- Conduct technical research to identify and execute model migrations to satisfy claims within SLAs.
- Communicate with the Planning Department to prioritize devices from production lines for specific programs.
- Ensure first-in, first-out (FIFO) methodology is followed to fulfill older claims efficiently.
- Perform additional research, depending on the program and customer, to move orders from Entered status to Booked status, allowing for seamless system cascading.
- Create and distribute feedback reports to monitor overall SLA attainment on a daily/monthly basis, providing stakeholders with relevant data.
- Develop reports on the status of claims at a model level, including pending shipments and overall status, to troubleshoot orders effectively.
- Perform other duties as assigned by management.
Benefits
- general: Competitive salary commensurate with experience and skills.
- general: Comprehensive health insurance plan, including medical, dental, and vision coverage.
- general: Paid time off (PTO) including vacation, sick leave, and holidays.
- general: 401(k) retirement savings plan with company match.
- general: Employee stock purchase plan (ESPP) with company discount.
- general: Life insurance and disability coverage.
- general: Opportunities for professional development and training.
- general: Tuition reimbursement program for eligible employees.
- general: Employee assistance program (EAP) for confidential counseling and support.
- general: Wellness programs to promote employee health and well-being.
- general: On-site cafeteria and fitness center (availability may vary by location).
- general: Employee discounts on Assurant products and services.
- general: A supportive and inclusive work environment.
Tags & Categories
Answer 10 quick questions to check your fit for Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now! @ Assurant.
Related Books and Jobs
Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now!
Assurant
Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now!
Job Description
Order Management Specialist Careers at Assurant - Irving, Texas
Role Overview
Are you a detail-oriented problem solver with a passion for logistics and supply chain management? Do you thrive in a fast-paced environment where your technical skills can make a real difference? If so, Assurant is looking for an Order Management Specialist to join our team in Irving, Texas! As an Order Management Specialist, you will play a critical role in ensuring the smooth and efficient processing of insurance claims and other order types. You will be responsible for troubleshooting issues, identifying process improvements, and collaborating with various departments to ensure timely order fulfillment. This is an onsite role located in our Irving, TX facility with a schedule of Monday-Thursday, 6AM – 4:30PM.
Day in the Life of an Order Management Specialist
Imagine starting your day at 6 AM, ready to tackle any challenges that come your way. You begin by reviewing the daily reports, identifying any pending shipments or order issues that require immediate attention. You utilize your expertise in the warehouse management system (Oracle) to modify and migrate orders, ensuring they flow smoothly through the system. You communicate with Materials, Operations, and Fulfillment centers to coordinate the shipment of devices within established service level agreements (SLAs). Throughout the day, you troubleshoot a variety of order-related issues, leveraging your technical skills and problem-solving abilities to find effective solutions. You collaborate with the Purchasing department to resolve escalations related to stock availability. You also generate reports to communicate priorities to other departments, ensuring that backorders and other urgent requests are addressed promptly. By the end of your day at 4:30 PM, you've played a crucial role in ensuring that our customers receive their orders accurately and on time. You've also contributed to process improvements that make our operations more efficient and effective.
Why Irving, Texas?
Irving, Texas, is a vibrant city with a thriving economy and a high quality of life. Located in the heart of the Dallas-Fort Worth metroplex, Irving offers a diverse range of cultural attractions, entertainment options, and outdoor activities. With its affordable housing, excellent schools, and convenient transportation options, Irving is a great place to live and work. The city is home to numerous Fortune 500 companies, providing ample opportunities for career growth and advancement. Irving also boasts a diverse culinary scene, with a wide variety of restaurants and eateries to satisfy any palate. Whether you're a sports enthusiast, a nature lover, or a culture buff, Irving has something to offer everyone.
Career Path
The Order Management Specialist role at Assurant is an excellent starting point for a fulfilling career in supply chain management and logistics. With experience and demonstrated performance, you can advance to positions such as Senior Order Management Specialist, Order Management Supervisor, or even roles in supply chain planning and management. Assurant is committed to providing employees with opportunities for professional development and growth. We offer a variety of training programs, mentorship opportunities, and tuition reimbursement programs to help you achieve your career goals. Whether you aspire to become a leader in the organization or a subject matter expert in your field, Assurant will support you every step of the way.
Salary & Benefits
The salary range for the Order Management Specialist position at Assurant is typically between $40,000 and $60,000 per year, depending on experience and qualifications. In addition to a competitive salary, Assurant offers a comprehensive benefits package that includes health insurance, paid time off, a 401(k) retirement savings plan, an employee stock purchase plan, life insurance, disability coverage, and more. We also offer a variety of wellness programs to promote employee health and well-being. At Assurant, we believe that our employees are our greatest asset, and we are committed to providing them with the resources and support they need to thrive both personally and professionally.
Culture at Assurant
Assurant is a global provider of risk management solutions, protecting what matters most to our clients and their customers. We are a company built on integrity, innovation, and customer focus. We believe in creating a workplace where everyone feels valued, respected, and empowered to contribute their best work. We are committed to diversity and inclusion, and we strive to create a workplace that reflects the communities we serve. We offer a variety of employee resource groups and other initiatives to promote diversity and inclusion. At Assurant, you'll have the opportunity to work with a talented and passionate team of professionals who are dedicated to making a difference. We celebrate our successes and learn from our challenges, and we are always looking for ways to improve and innovate.
How to Apply
If you are interested in joining the Assurant team as an Order Management Specialist, we encourage you to apply online. Simply visit our careers website and search for the Order Management Specialist position in Irving, Texas. You will be asked to submit your resume and cover letter, as well as answer a few questions about your qualifications and experience. We carefully review all applications and will contact qualified candidates to schedule an interview. We look forward to hearing from you!
FAQ
- What is the typical career path for an Order Management Specialist at Assurant?
With experience and strong performance, you can move into roles like Senior Order Management Specialist, Supervisor, or positions in supply chain planning.
- What software systems are commonly used in this role?
Oracle (WMS) and Microsoft Excel are frequently used. Experience with these is highly valued.
- What are the key soft skills needed for this role?
Communication, problem-solving, and attention to detail are vital for success.
- What is the work schedule for this position?
The schedule is Monday through Thursday, from 6:00 AM to 4:30 PM.
- What kind of training is provided for this role?
Assurant offers on-the-job training, as well as opportunities for professional development and tuition reimbursement.
- What is Assurant's culture like?
Assurant fosters a diverse, inclusive, and customer-focused environment that values integrity and innovation.
- What are the physical requirements of this job?
The role involves sitting at a desk, operating standard office equipment, and occasional lifting up to 40 pounds.
- What kind of benefits does Assurant offer?
Assurant provides a comprehensive benefits package including health insurance, paid time off, 401(k), and more.
- Is there room for advancement?
Yes, Assurant encourages professional development and offers opportunities for advancement within the company.
- What is the interview process like?
The interview process typically involves a phone screening followed by one or more in-person or virtual interviews.
Locations
- Irving, Texas, United States
Salary
42,000 - 66,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Order Managementintermediate
- Supply Chain Managementintermediate
- Logisticsintermediate
- Inventory Controlintermediate
- Warehouse Management Systems (WMS)intermediate
- Oracleintermediate
- Microsoft Excelintermediate
- Data Analysisintermediate
- Reportingintermediate
- Troubleshootingintermediate
- Communicationintermediate
- Problem-solvingintermediate
- Process Improvementintermediate
Required Qualifications
- High School Diploma or equivalent required; Bachelor's degree in a technical field preferred. (experience)
- Minimum of 2 years of experience in distribution and logistics. (experience)
- Proven proficiency in Microsoft Excel for data management and analysis. (experience)
- Familiarity with Microsoft Word for creating documents and reports. (experience)
- Excellent communication skills, both written and verbal, with the ability to effectively interact and influence others. (experience)
- Experience with warehouse management systems, particularly Oracle, is highly desirable. (experience)
- Strong understanding of inventory control and material management processes. (experience)
- Ability to lift, carry, and/or move up to 40 pounds occasionally. (experience)
- Ability to work on site Monday - Thursday, 6AM – 4.30PM. (experience)
Responsibilities
- Perform troubleshooting on all insurance claims and other order types to ensure accurate and timely processing.
- Identify and execute enhancements to order management processes to improve efficiency and reduce errors.
- Ensure compliance with all company and business policies related to order management and fulfillment.
- Manage communication with Materials, Operations, and Fulfillment centers to satisfy and process insurance orders within service level agreements (SLAs).
- Utilize the warehouse management system (Oracle) to modify, migrate, and push orders to facilitate smooth order flow until shipment.
- Verify all order lines and prepare daily reports to monitor shipment status and resolve any order-related issues.
- Monitor and evaluate order issues, utilizing available tools to identify root causes and implement effective solutions.
- Collaborate with the Purchasing department to resolve escalations for claims that cannot be satisfied due to stock availability.
- Generate multiple reports to communicate priorities and urgency to other departments, such as backorder priorities and receiving priorities.
- Conduct technical research to identify and execute model migrations to satisfy claims within SLAs.
- Communicate with the Planning Department to prioritize devices from production lines for specific programs.
- Ensure first-in, first-out (FIFO) methodology is followed to fulfill older claims efficiently.
- Perform additional research, depending on the program and customer, to move orders from Entered status to Booked status, allowing for seamless system cascading.
- Create and distribute feedback reports to monitor overall SLA attainment on a daily/monthly basis, providing stakeholders with relevant data.
- Develop reports on the status of claims at a model level, including pending shipments and overall status, to troubleshoot orders effectively.
- Perform other duties as assigned by management.
Benefits
- general: Competitive salary commensurate with experience and skills.
- general: Comprehensive health insurance plan, including medical, dental, and vision coverage.
- general: Paid time off (PTO) including vacation, sick leave, and holidays.
- general: 401(k) retirement savings plan with company match.
- general: Employee stock purchase plan (ESPP) with company discount.
- general: Life insurance and disability coverage.
- general: Opportunities for professional development and training.
- general: Tuition reimbursement program for eligible employees.
- general: Employee assistance program (EAP) for confidential counseling and support.
- general: Wellness programs to promote employee health and well-being.
- general: On-site cafeteria and fitness center (availability may vary by location).
- general: Employee discounts on Assurant products and services.
- general: A supportive and inclusive work environment.
Tags & Categories
Answer 10 quick questions to check your fit for Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now! @ Assurant.
Related Books and Jobs