Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now!
Assurant
Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now!
Job Description
Order Management Specialist (Weekend Shift) - Irving, TX
Role Overview
Assurant is seeking a highly motivated and detail-oriented Order Management Specialist to join our dynamic team in Irving, Texas. This is an onsite role requiring a commitment to a Friday-Sunday 6:00 AM - 6:30 PM CST schedule. As an Order Management Specialist, you will play a critical role in ensuring the smooth and efficient processing of insurance orders, managing inventory, and coordinating with various departments to meet customer demands and service level agreements (SLAs). This position demands a strong technical understanding of order flow, process flow, and warehouse management systems, particularly Oracle. Your ability to analyze data, generate reports, and troubleshoot issues will be essential for success in this role.
Day in the Life
Your typical day as an Order Management Specialist will be fast-paced and varied. You'll start by reviewing daily reports to identify priority orders and potential bottlenecks in the order fulfillment process. A significant portion of your time will be spent using Oracle to manage and manipulate orders, ensuring they progress smoothly through the system. You'll communicate regularly with Materials, Operations, and Fulfillment centers to coordinate shipments and address any issues that arise. You will be deeply involved in technical research, working to find the best solution to meet customer claims. For instance, that may mean that current claims need migration to existing models so that claims can be satisfied within the SLA. You'll also be responsible for generating reports to track SLA attainment and provide insights to stakeholders. Collaboration with the Purchasing department will be necessary to resolve escalations related to stock availability. Throughout the day, you'll be troubleshooting order issues, resolving discrepancies, and ensuring that orders are fulfilled accurately and on time. Your ability to prioritize tasks, manage multiple demands, and maintain a high level of accuracy will be crucial to your success.
Why Irving, TX?
Irving, Texas, is a vibrant and growing city located in the heart of the Dallas-Fort Worth metroplex. It offers a diverse economy, a thriving job market, and a high quality of life. With a population of over 240,000, Irving boasts a rich cultural scene, with numerous museums, art galleries, and entertainment venues. The city is also home to several major corporations, making it a hub for professional opportunities. Irving's central location provides easy access to Dallas and Fort Worth, offering a wide range of dining, shopping, and recreational options. The city's excellent schools, affordable housing, and family-friendly atmosphere make it an ideal place to live and work. Plus, the Texas lifestyle offers a unique blend of Southern charm and modern innovation.
Career Path
The Order Management Specialist role at Assurant provides a solid foundation for career growth within the company. With experience and demonstrated success, you can advance to positions such as Senior Order Management Specialist, Team Lead, or Supervisor. Further opportunities may exist in areas such as Supply Chain Management, Logistics, or Project Management. Assurant is committed to providing employees with opportunities for professional development and advancement, offering training programs, mentorship opportunities, and tuition reimbursement to help you achieve your career goals. By demonstrating strong performance, a commitment to continuous learning, and leadership potential, you can pave the way for a rewarding and fulfilling career at Assurant.
Salary & Benefits
The salary range for the Order Management Specialist position is $19.08 - $30.53 per hour, commensurate with experience and qualifications. Assurant offers a comprehensive benefits package that includes health insurance (medical, dental, and vision), paid time off (PTO) for vacation, holidays, and sick leave, a 401(k) retirement savings plan with company match, an employee stock purchase plan (ESPP), life insurance and disability coverage, an employee assistance program (EAP), tuition reimbursement, and employee discount programs. The company also provides wellness programs to promote employee health and well-being. Assurant is committed to providing a competitive and rewarding compensation package to attract and retain top talent.
Culture at Assurant
Assurant prides itself on fostering a unique and inclusive culture where employees can thrive. The company has been recognized as a Best/Great Place to Work in 15 countries and awarded the Fortune America's Most Innovative Companies recognition. Assurant values diversity, teamwork, and innovation, creating an environment where employees feel empowered to contribute their best work and brightest ideas. The company is committed to providing equal opportunities for all employees and fostering a workplace where everyone feels valued, respected, and supported. Assurant encourages collaboration, open communication, and a strong sense of community, creating a positive and engaging work experience.
How to Apply
If you are a motivated and skilled individual with a passion for order management and a commitment to excellence, we encourage you to apply for the Order Management Specialist position at Assurant. To apply, please visit our careers website at jobs.assurant.com. Search for the Order Management Specialist position in Irving, Texas, and follow the online application instructions. Be sure to submit your resume and cover letter, highlighting your relevant experience, skills, and qualifications. We look forward to receiving your application and considering you for this exciting opportunity.
FAQ
- What are the key responsibilities of an Order Management Specialist?
The Order Management Specialist manages communication with various departments, uses Oracle to manage orders, verifies order lines, generates reports, resolves order issues, and ensures timely shipment of devices within SLA. - What skills are required for this position?
Key skills include order management, warehouse management systems (WMS) proficiency, Oracle experience, data analysis, reporting, inventory management, supply chain management, customer service, problem-solving, and communication skills. - What is the work schedule for this role?
The work schedule is Friday-Sunday, 6:00 AM - 6:30 PM CST, onsite in Irving, Texas. - What is the salary range for this position?
The salary range is $19.08 - $30.53 per hour. - What benefits does Assurant offer?
Assurant offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) plan, an employee stock purchase plan, life insurance, disability coverage, an employee assistance program, and tuition reimbursement. - What opportunities for career growth are available at Assurant?
With experience and strong performance, you can advance to positions such as Senior Order Management Specialist, Team Lead, Supervisor, or roles in Supply Chain Management, Logistics, or Project Management. - What is the culture like at Assurant?
Assurant fosters a unique and inclusive culture that values diversity, teamwork, and innovation, creating an environment where employees can thrive. - Where is the job located?
The job is located in Irving, Texas, and requires an onsite presence. - Is this position remote?
No, this is an onsite position and requires working from our Irving, TX facility. - How do I apply for this position?
Visit our careers website at jobs.assurant.com, search for the Order Management Specialist position in Irving, Texas, and follow the online application instructions.
Locations
- Irving, Texas, United States
Salary
39,686 - 63,510 USD / yearly
41,670 - 69,861 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Order Managementintermediate
- Warehouse Management Systems (WMS)intermediate
- Oracleintermediate
- Data Analysisintermediate
- Reportingintermediate
- Inventory Managementintermediate
- Supply Chain Managementintermediate
- Customer Serviceintermediate
- Problem Solvingintermediate
- Communicationintermediate
- Technical Troubleshootingintermediate
- Process Improvementintermediate
Required Qualifications
- High school diploma or equivalent required; Bachelor's degree preferred. (experience)
- Proven experience in order management, supply chain, or a related field. (experience)
- Strong technical aptitude and proficiency in using warehouse management systems, specifically Oracle. (experience)
- Excellent analytical and problem-solving skills with the ability to identify and resolve order-related issues efficiently. (experience)
- Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced environment. (experience)
- Exceptional communication and interpersonal skills to collaborate with various departments and stakeholders. (experience)
- Proficiency in generating reports and analyzing data to identify trends and improve processes. (experience)
- Ability to work independently and as part of a team to achieve common goals. (experience)
- Willingness to work a Friday-Sunday 6:00 AM - 6:30 PM CST schedule onsite in Irving, Texas. (experience)
Responsibilities
- Manage communication with Materials, Operations, and Fulfillment centers to process insurance orders and ensure timely device shipment within SLA.
- Utilize the warehouse management system (Oracle) to modify, migrate, and push orders using technical knowledge to facilitate order flow until shipment.
- Verify all order lines, prepare daily reports, and manage all shipments, responding to order status inquiries and resolving order issues.
- Monitor and evaluate order issues, resolving them using available tools and resources.
- Collaborate with the Purchasing department to resolve escalations for claims that cannot be fulfilled due to current stock availability.
- Generate various reports to communicate priorities and urgency to other departments, such as backorder priorities and receiving/kitting priorities.
- Conduct technical research for current claims requiring model migration and execute those migrations to satisfy claims within SLA.
- Communicate with the Planning Department regarding devices that need prioritization from production lines for all programs.
- Ensure First-In, First-Out (FIFO) methodology is followed to fulfill older claims.
- Conduct additional research based on program and customer requirements to move orders from 'Entered' to 'Booked' status, enabling system cascade.
- Create feedback reports to monitor overall SLA attainment on a daily/monthly basis and disseminate data to stakeholders.
- Generate reports on claim status, pending shipments, and overall status at a model level for all programs, outlining necessary actions for fulfillment and troubleshooting.
- Perform other duties as assigned to support the order management process.
Benefits
- general: Competitive salary commensurate with experience and skills.
- general: Comprehensive health insurance coverage, including medical, dental, and vision plans.
- general: Paid time off (PTO) for vacation, holidays, and sick leave.
- general: 401(k) retirement savings plan with company match.
- general: Employee stock purchase plan (ESPP).
- general: Life insurance and disability coverage.
- general: Employee assistance program (EAP) for confidential support and resources.
- general: Tuition reimbursement program for continuing education and professional development.
- general: Opportunities for career advancement and growth within the company.
- general: Employee discount programs on various products and services.
- general: Wellness programs to promote employee health and well-being.
- general: A supportive and inclusive work environment that values diversity and teamwork.
Tags & Categories
Answer 10 quick questions to check your fit for Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now! @ Assurant.
Related Books and Jobs
Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now!
Assurant
Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now!
Job Description
Order Management Specialist (Weekend Shift) - Irving, TX
Role Overview
Assurant is seeking a highly motivated and detail-oriented Order Management Specialist to join our dynamic team in Irving, Texas. This is an onsite role requiring a commitment to a Friday-Sunday 6:00 AM - 6:30 PM CST schedule. As an Order Management Specialist, you will play a critical role in ensuring the smooth and efficient processing of insurance orders, managing inventory, and coordinating with various departments to meet customer demands and service level agreements (SLAs). This position demands a strong technical understanding of order flow, process flow, and warehouse management systems, particularly Oracle. Your ability to analyze data, generate reports, and troubleshoot issues will be essential for success in this role.
Day in the Life
Your typical day as an Order Management Specialist will be fast-paced and varied. You'll start by reviewing daily reports to identify priority orders and potential bottlenecks in the order fulfillment process. A significant portion of your time will be spent using Oracle to manage and manipulate orders, ensuring they progress smoothly through the system. You'll communicate regularly with Materials, Operations, and Fulfillment centers to coordinate shipments and address any issues that arise. You will be deeply involved in technical research, working to find the best solution to meet customer claims. For instance, that may mean that current claims need migration to existing models so that claims can be satisfied within the SLA. You'll also be responsible for generating reports to track SLA attainment and provide insights to stakeholders. Collaboration with the Purchasing department will be necessary to resolve escalations related to stock availability. Throughout the day, you'll be troubleshooting order issues, resolving discrepancies, and ensuring that orders are fulfilled accurately and on time. Your ability to prioritize tasks, manage multiple demands, and maintain a high level of accuracy will be crucial to your success.
Why Irving, TX?
Irving, Texas, is a vibrant and growing city located in the heart of the Dallas-Fort Worth metroplex. It offers a diverse economy, a thriving job market, and a high quality of life. With a population of over 240,000, Irving boasts a rich cultural scene, with numerous museums, art galleries, and entertainment venues. The city is also home to several major corporations, making it a hub for professional opportunities. Irving's central location provides easy access to Dallas and Fort Worth, offering a wide range of dining, shopping, and recreational options. The city's excellent schools, affordable housing, and family-friendly atmosphere make it an ideal place to live and work. Plus, the Texas lifestyle offers a unique blend of Southern charm and modern innovation.
Career Path
The Order Management Specialist role at Assurant provides a solid foundation for career growth within the company. With experience and demonstrated success, you can advance to positions such as Senior Order Management Specialist, Team Lead, or Supervisor. Further opportunities may exist in areas such as Supply Chain Management, Logistics, or Project Management. Assurant is committed to providing employees with opportunities for professional development and advancement, offering training programs, mentorship opportunities, and tuition reimbursement to help you achieve your career goals. By demonstrating strong performance, a commitment to continuous learning, and leadership potential, you can pave the way for a rewarding and fulfilling career at Assurant.
Salary & Benefits
The salary range for the Order Management Specialist position is $19.08 - $30.53 per hour, commensurate with experience and qualifications. Assurant offers a comprehensive benefits package that includes health insurance (medical, dental, and vision), paid time off (PTO) for vacation, holidays, and sick leave, a 401(k) retirement savings plan with company match, an employee stock purchase plan (ESPP), life insurance and disability coverage, an employee assistance program (EAP), tuition reimbursement, and employee discount programs. The company also provides wellness programs to promote employee health and well-being. Assurant is committed to providing a competitive and rewarding compensation package to attract and retain top talent.
Culture at Assurant
Assurant prides itself on fostering a unique and inclusive culture where employees can thrive. The company has been recognized as a Best/Great Place to Work in 15 countries and awarded the Fortune America's Most Innovative Companies recognition. Assurant values diversity, teamwork, and innovation, creating an environment where employees feel empowered to contribute their best work and brightest ideas. The company is committed to providing equal opportunities for all employees and fostering a workplace where everyone feels valued, respected, and supported. Assurant encourages collaboration, open communication, and a strong sense of community, creating a positive and engaging work experience.
How to Apply
If you are a motivated and skilled individual with a passion for order management and a commitment to excellence, we encourage you to apply for the Order Management Specialist position at Assurant. To apply, please visit our careers website at jobs.assurant.com. Search for the Order Management Specialist position in Irving, Texas, and follow the online application instructions. Be sure to submit your resume and cover letter, highlighting your relevant experience, skills, and qualifications. We look forward to receiving your application and considering you for this exciting opportunity.
FAQ
- What are the key responsibilities of an Order Management Specialist?
The Order Management Specialist manages communication with various departments, uses Oracle to manage orders, verifies order lines, generates reports, resolves order issues, and ensures timely shipment of devices within SLA. - What skills are required for this position?
Key skills include order management, warehouse management systems (WMS) proficiency, Oracle experience, data analysis, reporting, inventory management, supply chain management, customer service, problem-solving, and communication skills. - What is the work schedule for this role?
The work schedule is Friday-Sunday, 6:00 AM - 6:30 PM CST, onsite in Irving, Texas. - What is the salary range for this position?
The salary range is $19.08 - $30.53 per hour. - What benefits does Assurant offer?
Assurant offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) plan, an employee stock purchase plan, life insurance, disability coverage, an employee assistance program, and tuition reimbursement. - What opportunities for career growth are available at Assurant?
With experience and strong performance, you can advance to positions such as Senior Order Management Specialist, Team Lead, Supervisor, or roles in Supply Chain Management, Logistics, or Project Management. - What is the culture like at Assurant?
Assurant fosters a unique and inclusive culture that values diversity, teamwork, and innovation, creating an environment where employees can thrive. - Where is the job located?
The job is located in Irving, Texas, and requires an onsite presence. - Is this position remote?
No, this is an onsite position and requires working from our Irving, TX facility. - How do I apply for this position?
Visit our careers website at jobs.assurant.com, search for the Order Management Specialist position in Irving, Texas, and follow the online application instructions.
Locations
- Irving, Texas, United States
Salary
39,686 - 63,510 USD / yearly
41,670 - 69,861 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Order Managementintermediate
- Warehouse Management Systems (WMS)intermediate
- Oracleintermediate
- Data Analysisintermediate
- Reportingintermediate
- Inventory Managementintermediate
- Supply Chain Managementintermediate
- Customer Serviceintermediate
- Problem Solvingintermediate
- Communicationintermediate
- Technical Troubleshootingintermediate
- Process Improvementintermediate
Required Qualifications
- High school diploma or equivalent required; Bachelor's degree preferred. (experience)
- Proven experience in order management, supply chain, or a related field. (experience)
- Strong technical aptitude and proficiency in using warehouse management systems, specifically Oracle. (experience)
- Excellent analytical and problem-solving skills with the ability to identify and resolve order-related issues efficiently. (experience)
- Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced environment. (experience)
- Exceptional communication and interpersonal skills to collaborate with various departments and stakeholders. (experience)
- Proficiency in generating reports and analyzing data to identify trends and improve processes. (experience)
- Ability to work independently and as part of a team to achieve common goals. (experience)
- Willingness to work a Friday-Sunday 6:00 AM - 6:30 PM CST schedule onsite in Irving, Texas. (experience)
Responsibilities
- Manage communication with Materials, Operations, and Fulfillment centers to process insurance orders and ensure timely device shipment within SLA.
- Utilize the warehouse management system (Oracle) to modify, migrate, and push orders using technical knowledge to facilitate order flow until shipment.
- Verify all order lines, prepare daily reports, and manage all shipments, responding to order status inquiries and resolving order issues.
- Monitor and evaluate order issues, resolving them using available tools and resources.
- Collaborate with the Purchasing department to resolve escalations for claims that cannot be fulfilled due to current stock availability.
- Generate various reports to communicate priorities and urgency to other departments, such as backorder priorities and receiving/kitting priorities.
- Conduct technical research for current claims requiring model migration and execute those migrations to satisfy claims within SLA.
- Communicate with the Planning Department regarding devices that need prioritization from production lines for all programs.
- Ensure First-In, First-Out (FIFO) methodology is followed to fulfill older claims.
- Conduct additional research based on program and customer requirements to move orders from 'Entered' to 'Booked' status, enabling system cascade.
- Create feedback reports to monitor overall SLA attainment on a daily/monthly basis and disseminate data to stakeholders.
- Generate reports on claim status, pending shipments, and overall status at a model level for all programs, outlining necessary actions for fulfillment and troubleshooting.
- Perform other duties as assigned to support the order management process.
Benefits
- general: Competitive salary commensurate with experience and skills.
- general: Comprehensive health insurance coverage, including medical, dental, and vision plans.
- general: Paid time off (PTO) for vacation, holidays, and sick leave.
- general: 401(k) retirement savings plan with company match.
- general: Employee stock purchase plan (ESPP).
- general: Life insurance and disability coverage.
- general: Employee assistance program (EAP) for confidential support and resources.
- general: Tuition reimbursement program for continuing education and professional development.
- general: Opportunities for career advancement and growth within the company.
- general: Employee discount programs on various products and services.
- general: Wellness programs to promote employee health and well-being.
- general: A supportive and inclusive work environment that values diversity and teamwork.
Tags & Categories
Answer 10 quick questions to check your fit for Order Management Specialist Careers at Assurant - Irving, Texas | Apply Now! @ Assurant.
Related Books and Jobs