Process Improvement Analyst - Buenos Aires, Argentina

Role Overview

Assurant is seeking a skilled and motivated Process Improvement Analyst to join our Payment Solutions team in Buenos Aires. In this role, you will be responsible for supporting the creation and maintenance of reporting for HOIPremiumDirect and the overall payments team. You will deliver consistent, actionable information and insights that drive consistency, standardization, automation, and reusability of data model solutions, reports, and analytical products. If you are passionate about data analysis, process improvement, and delivering impactful insights, we encourage you to apply.

Day in the Life

As a Process Improvement Analyst, your day will involve a variety of tasks focused on data analysis, reporting, and process improvement. Here's a glimpse into a typical day:

• Start your day by reviewing the performance of key payment processes and identifying any areas for improvement.
• Work on the maintenance and support of Data Models and Power BI Reports for HOIPremiumDirect.
• Ensure the accuracy and quality of data between Power BI Datasets and the Data Warehouse.
• Adapt existing reports and dashboards to accommodate business and organizational changes.
• Collaborate with IT resources to troubleshoot and resolve production issues.
• Document and maintain all solution-related documentation.
• Develop new reports and dashboards to meet the evolving needs of the business.
• Participate in meetings with stakeholders to gather requirements and present findings.
• Explore and implement automation opportunities to streamline payment processes.
• Continuously improve your skills and knowledge of data analysis and reporting tools.

Why Buenos Aires (Butty)

Buenos Aires, often called the "Paris of South America," is a vibrant and culturally rich city with a lot to offer both personally and professionally. Working in Buenos Aires provides a unique opportunity to immerse yourself in a dynamic environment with a blend of European and Latin American influences.

• Cultural Hub: Buenos Aires is renowned for its rich cultural scene, including tango, theater, and a thriving arts community.
• Affordable Living: Compared to many major cities in North America and Europe, Buenos Aires offers a relatively affordable cost of living.
• Delicious Cuisine: Indulge in the world-famous Argentine cuisine, known for its high-quality beef, empanadas, and dulce de leche.
• Vibrant Nightlife: Experience the city's lively nightlife, with numerous bars, clubs, and milongas (tango dance halls).
• Beautiful Architecture: Explore the city's stunning architecture, which blends European and Latin American styles.
• Access to Travel: Buenos Aires serves as a gateway to explore other parts of South America, including Patagonia, Iguazu Falls, and the Andes Mountains.
• Career Opportunities: Buenos Aires is a growing hub for technology and business, offering diverse career opportunities in various industries.
• Multicultural Environment: Work and live in a multicultural environment, interacting with people from all over the world.

Career Path

At Assurant, we are committed to providing our employees with opportunities for growth and advancement. The Process Improvement Analyst role can serve as a stepping stone to various career paths within the company. Here are a few potential career paths you can explore:

• Senior Process Improvement Analyst: Advance to a senior role with more complex projects and responsibilities.
• Data Analyst: Specialize in data analysis and reporting, focusing on extracting insights from data to drive business decisions.
• Business Intelligence Analyst: Develop and implement business intelligence solutions to support strategic decision-making.
• Project Manager: Lead and manage process improvement projects, ensuring they are completed on time and within budget.
• Management Role: Transition into a management role, overseeing a team of analysts and driving process improvement initiatives.

Salary & Benefits

Assurant offers a competitive salary and benefits package to attract and retain top talent. The salary for the Process Improvement Analyst role in Buenos Aires typically ranges from $18,000 to $35,000 USD per year, depending on experience and qualifications. In addition to a competitive salary, Assurant provides a comprehensive benefits package that includes:

• Comprehensive health insurance, including medical, dental, and vision coverage.
• Paid time off, including vacation days, sick leave, and holidays.
• Retirement savings plan with company match.
• Employee stock purchase plan.
• Life insurance and disability coverage.
• Professional development opportunities, including training programs and tuition reimbursement.
• Employee assistance program for confidential counseling and support.
• Flexible work arrangements, including remote work options.
• Wellness programs and resources to support employee health and well-being.
• Opportunities for career advancement within the company.
• A supportive and inclusive work environment.
• Employee discounts on Assurant products and services.
• Commuter benefits and transportation assistance.

Culture at Assurant

Assurant is committed to fostering a culture of innovation, collaboration, and inclusivity. We believe that our employees are our greatest asset, and we strive to create a work environment where everyone feels valued, respected, and empowered to contribute their best. Our core values include:

• Integrity: We conduct our business with the highest ethical standards.
• Collaboration: We work together to achieve common goals.
• Innovation: We embrace new ideas and technologies to drive continuous improvement.
• Customer Focus: We are dedicated to providing exceptional service to our customers.
• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive workplace where everyone can thrive.

We offer a range of programs and initiatives to support employee well-being, including wellness programs, employee resource groups, and volunteer opportunities. We are committed to creating a workplace where our employees can grow both personally and professionally.

How to Apply

If you are interested in joining the Assurant team as a Process Improvement Analyst in Buenos Aires, we encourage you to apply online through our careers website. To apply, please follow these steps:

1. Visit the Assurant careers website.
2. Search for the Process Improvement Analyst position in Buenos Aires.
3. Click on the "Apply Now" button.
4. Create an account or log in if you already have one.
5. Complete the online application form, including uploading your resume and cover letter.
6. Submit your application.

We review all applications carefully and will contact you if your qualifications and experience align with our needs. Thank you for your interest in Assurant!

FAQ

1. What are the key responsibilities of a Process Improvement Analyst at Assurant?

   The Process Improvement Analyst supports the Payment Solutions area by creating and maintaining reporting, ensuring data quality, and identifying opportunities for process improvement.

2. What qualifications are required for this role?

   The role requires experience in building Power BI dashboards, strong SQL knowledge, excellent communication skills, and proficiency in Excel, Word, and PowerPoint. Knowledge of DAX and Python is a plus.

3. What is the salary range for this position?

   The salary range for the Process Improvement Analyst role in Buenos Aires typically ranges from $18,000 to $35,000 USD per year, depending on experience and qualifications.

4. What benefits does Assurant offer?

   Assurant offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, employee stock purchase plan, and professional development opportunities.

5. What is the work environment like at Assurant?

   Assurant fosters a culture of innovation, collaboration, and inclusivity, where employees feel valued and empowered to contribute their best.

6. What are the career advancement opportunities at Assurant?

   Assurant provides opportunities for growth and advancement, with potential career paths including Senior Process Improvement Analyst, Data Analyst, Business Intelligence Analyst, Project Manager, and management roles.

7. How can I apply for this position?

   You can apply online through the Assurant careers website by searching for the Process Improvement Analyst position in Buenos Aires and clicking on the "Apply Now" button.

8. Is remote work an option for this role?

   Assurant offers flexible work arrangements, including remote work options, depending on the specific requirements of the role and the needs of the business.

9. What is the interview process like for this role?

   The interview process typically includes an initial phone screening, followed by one or more interviews with hiring managers and team members. The interviews may assess your technical skills, problem-solving abilities, and cultural fit.

10. What opportunities are there for professional development?

    Assurant is committed to providing employees with professional development opportunities, including training programs, tuition reimbursement, and mentorship programs.