Repair Lead Careers at Assurant - La Vergne, TN | Apply Now!

Role Overview

Are you a skilled technician with a passion for electronics repair and a knack for leadership? Assurant is seeking a highly motivated and experienced Repair Lead to join our team in La Vergne, Tennessee. In this role, you will be responsible for inspecting, refurbishing, testing, troubleshooting, and programming electronic equipment while working under minimal supervision. Your attention to detail, mechanical aptitude, and systemic thinking will be crucial as you work on complex projects and assist less experienced peers. As a Repair Lead, you will play a vital role in ensuring the quality and efficiency of our repair operations.

This onsite position is located at our Device Care Center (DCC) in Mt. Juliet, TN, with a schedule of Monday through Thursday, from 5:00 AM to 3:30 PM.

Day in the Life

As a Repair Lead at Assurant, your day will be dynamic and filled with opportunities to learn and grow. Here's a glimpse into what you can expect:

• Morning Huddle: Start your day with a team meeting to discuss daily goals, priorities, and any challenges that need to be addressed.
• Troubleshooting and Repair: Spend a significant portion of your day diagnosing and repairing electronic devices, utilizing your expertise to identify and resolve complex issues.
• Mentoring and Training: Provide guidance and support to less experienced technicians, sharing your knowledge and helping them develop their skills.
• Process Improvement: Identify opportunities to improve repair processes, increase efficiency, and enhance the quality of our work.
• Data Analysis: Collect and analyze data related to repair activities, using your findings to identify trends and make informed decisions.
• Collaboration: Work closely with the Engineering Department, Subject Matter Experts, and other teams to ensure seamless operations and resolve technical issues.
• Quality Control: Validate and evaluate repaired devices to ensure they meet quality standards and customer expectations.
• Documentation: Maintain accurate records of repair activities, including diagnoses, repairs performed, and parts used.
• Problem Solving: Address login issues, equipment malfunctions, and other technical challenges that arise throughout the day.
• Continuous Learning: Stay up-to-date with the latest technologies and repair techniques, expanding your knowledge and skillset.

Why La Vergne, TN?

La Vergne, Tennessee, is a vibrant and growing city located in the heart of Rutherford County. With a population of over 35,000, La Vergne offers a blend of small-town charm and big-city amenities. Here are a few reasons why La Vergne is a great place to live and work:

• Affordable Living: Compared to many other cities in the United States, La Vergne offers a relatively affordable cost of living, with reasonable housing prices and a lower tax burden.
• Family-Friendly Environment: La Vergne is known for its excellent schools, safe neighborhoods, and numerous parks and recreational facilities, making it an ideal place to raise a family.
• Outdoor Recreation: With its close proximity to Percy Priest Lake and other natural attractions, La Vergne offers plenty of opportunities for outdoor activities such as fishing, boating, hiking, and camping.
• Job Market: La Vergne is home to a diverse range of businesses and industries, providing ample job opportunities for skilled professionals.
• Community Spirit: La Vergne has a strong sense of community, with numerous local events, festivals, and organizations that bring people together.
• Central Location: La Vergne is conveniently located near Nashville, providing easy access to the city's cultural attractions, entertainment venues, and professional sports teams.
• Growing Economy: La Vergne's economy is booming, with new businesses and developments constantly emerging, creating opportunities for growth and prosperity.
• Quality of Life: La Vergne offers a high quality of life, with a low crime rate, a clean environment, and a friendly atmosphere.

Career Path

At Assurant, we are committed to providing our employees with opportunities for career advancement and professional growth. As a Repair Lead, you can progress along a variety of career paths, depending on your skills, interests, and performance. Here are a few potential career paths you can pursue:

• Senior Repair Lead: As you gain experience and expertise, you can advance to the role of Senior Repair Lead, where you will take on additional responsibilities such as mentoring other team members, leading complex projects, and developing new repair processes.
• Repair Supervisor: With strong leadership skills and a proven track record of success, you can become a Repair Supervisor, responsible for overseeing a team of technicians and ensuring the efficient operation of the repair line.
• Quality Assurance Specialist: If you have a keen eye for detail and a passion for quality, you can transition into a Quality Assurance Specialist role, where you will be responsible for ensuring that repaired devices meet quality standards and customer expectations.
• Engineering Technician: With additional training and education, you can become an Engineering Technician, working closely with engineers to develop and improve repair processes and technologies.
• Management Roles: With continued growth and development, you can progress into various management roles, such as Operations Manager, Plant Manager, or even Executive Leadership positions.

Salary & Benefits

At Assurant, we offer a competitive salary and a comprehensive benefits package to attract and retain top talent. The salary range for the Repair Lead position is $19.08 - $30.53 per hour. Your actual salary will be determined based on your skills, experience, and qualifications.

In addition to your salary, you will also be eligible for a wide range of benefits, including:

• Comprehensive health insurance (medical, dental, and vision)
• Paid time off (PTO) and holidays
• 401(k) retirement plan with company matching
• Employee stock purchase plan (ESPP)
• Life insurance and disability coverage
• Tuition reimbursement programs
• Employee assistance program (EAP)
• Wellness programs
• Employee discounts
• Flexible spending accounts (FSA)
• Paid parental leave

Culture at Assurant

At Assurant, we foster a culture of collaboration, innovation, and respect. We believe that our employees are our greatest asset, and we are committed to providing them with a supportive and rewarding work environment. Here are some of the things that make Assurant a great place to work:

• Teamwork: We work together as a team to achieve our goals, sharing ideas, supporting each other, and celebrating our successes.
• Innovation: We encourage our employees to think creatively and come up with new and innovative solutions to challenges.
• Respect: We treat each other with respect, valuing diversity and creating an inclusive environment where everyone feels welcome and appreciated.
• Growth: We provide our employees with opportunities for professional growth and development, helping them to reach their full potential.
• Recognition: We recognize and reward our employees for their contributions, celebrating their achievements and showing our appreciation for their hard work.
• Work-Life Balance: We understand the importance of work-life balance, and we strive to create a flexible work environment that allows our employees to balance their personal and professional lives.
• Community Involvement: We are committed to giving back to the community, supporting local charities and organizations through volunteer efforts and donations.

How to Apply

If you are a skilled technician with a passion for electronics repair and a desire to work for a company that values its employees, we encourage you to apply for the Repair Lead position at Assurant. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

FAQ

1. What are the working hours for this position?
   The schedule for this onsite position at our DCC in Mt. Juliet, TN, is Monday through Thursday, from 5:00 AM to 3:30 PM.
2. What is the salary range for this position?
   The salary range for the Repair Lead position is $19.08 - $30.53 per hour.
3. What are the key responsibilities of a Repair Lead?
   The Repair Lead is responsible for inspecting, refurbishing, testing, troubleshooting, and programming electronic equipment, as well as assisting less experienced peers and contributing to process improvements.
4. What qualifications are required for this position?
   The ideal candidate will have a minimum of 3 years of wireless repair experience, 2-3 years of experience leading a team, and the ability to perform electromechanical assembly, component level repairs, and root cause analysis.
5. What benefits does Assurant offer?
   Assurant offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) plan, an employee stock purchase plan, and more.
6. What is the culture like at Assurant?
   Assurant fosters a culture of collaboration, innovation, and respect, valuing diversity and creating an inclusive environment for all employees.
7. What opportunities are there for career advancement at Assurant?
   Assurant offers numerous opportunities for career advancement, with potential paths including Senior Repair Lead, Repair Supervisor, Quality Assurance Specialist, Engineering Technician, and management roles.
8. Is relocation assistance available for this position?
   Relocation assistance may be available for qualified candidates. Please inquire during the application process.
9. What is the interview process like?
   The interview process typically involves an initial phone screening, followed by one or more in-person interviews with hiring managers and team members. You may also be asked to complete a technical assessment or provide work samples.
10. How can I learn more about Assurant?
    You can visit our website at [Assurant Website Address] to learn more about our company, our values, and our commitment to our employees and customers.