Shared Services Operations Specialist - Springfield, OH

Role Overview

Are you detail-oriented, organized, and looking for a stable career with a company that values its employees? Assurant is seeking a Shared Services Operations Specialist to join our team in Springfield, OH. In this role, you will be responsible for the accurate and timely dispositioning of insurance claim checks on behalf of our financial institution clients. Your work directly impacts the claims process and customer satisfaction. This position requires strong attention to detail, excellent time management skills, and the ability to make sound business decisions.

As a Shared Services Operations Specialist, you will handle a variety of tasks, including processing insurance claim checks, maintaining client databases, and conducting research as needed. You will also be responsible for ensuring compliance with regulatory requirements and company policies. The ideal candidate will have a high school diploma or GED, basic computer skills, and excellent communication skills. Experience in insurance, banking, finance, or mortgage servicing is a plus.

At Assurant, we believe in investing in our employees. We offer a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, tuition reimbursement, and a 401(k) plan. We also provide opportunities for professional development and advancement. If you are looking for a challenging and rewarding career, we encourage you to apply.

A Day in the Life

Here’s a glimpse into a typical day for a Shared Services Operations Specialist at Assurant:

1. Morning: Start your day by reviewing your task queue and prioritizing assignments based on deadlines and urgency. Process incoming insurance claim checks, ensuring accuracy and completeness.
2. Mid-Day: Post deposits and other monetary transactions to client servicing systems. Update client databases to reflect current information and meet regulatory requirements.
3. Afternoon: Investigate and resolve any discrepancies in claim check processing. Respond to inquiries from clients and internal stakeholders.
4. Late Afternoon: Handle any ad-hoc projects or tasks assigned by your supervisor. Prepare reports and summaries of your daily activities.
5. End of Day: Ensure all tasks are completed and documented properly. Prepare for the next day by organizing your work area and prioritizing your assignments.

Why Springfield, OH?

Springfield, Ohio, offers a unique blend of small-town charm and big-city amenities. Located in the heart of the Midwest, Springfield provides a cost-effective living environment with a strong sense of community. Here are a few reasons why Springfield is a great place to live and work:

• Affordable Cost of Living: Springfield offers a significantly lower cost of living compared to larger metropolitan areas. Housing, transportation, and everyday expenses are generally more affordable.
• Family-Friendly Environment: With excellent schools, parks, and recreational facilities, Springfield is an ideal place to raise a family.
• Rich History and Culture: Springfield boasts a rich history and vibrant arts scene. Explore local museums, theaters, and art galleries.
• Convenient Location: Situated near major highways, Springfield provides easy access to larger cities like Columbus and Dayton.
• Community Events: Springfield hosts numerous community events throughout the year, including festivals, concerts, and farmers markets.

Career Path

Assurant is committed to providing opportunities for career growth and development. The Shared Services Operations Specialist role can serve as a stepping stone to various career paths within the company. Here are a few potential career advancement opportunities:

• Senior Operations Specialist: With experience and proven performance, you can advance to a Senior Operations Specialist role, taking on more complex tasks and responsibilities.
• Team Lead: Demonstrate leadership skills and the ability to mentor others to become a Team Lead, overseeing a team of Operations Specialists.
• Supervisor: With further experience and leadership development, you can advance to a Supervisor role, managing a larger team and overseeing daily operations.
• Analyst: Develop analytical skills and expertise to transition into an Analyst role, focusing on data analysis and process improvement.

Salary & Benefits

The salary range for the Shared Services Operations Specialist position in Springfield, OH is $16.23 - $25.16 per hour. The specific salary will depend on your experience, qualifications, and skills. In addition to a competitive salary, Assurant offers a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Paid time off (PTO)
• Tuition reimbursement
• 401(k) plan with company matching
• Employee stock purchase plan
• Life insurance and disability coverage
• Flexible spending accounts
• Employee assistance program
• Wellness programs

Culture at Assurant

At Assurant, we foster a culture of collaboration, innovation, and inclusivity. We believe that our employees are our greatest asset, and we are committed to providing a supportive and engaging work environment. Here are a few key aspects of our culture:

• Teamwork: We work together to achieve common goals, supporting each other and sharing knowledge.
• Innovation: We encourage new ideas and approaches, constantly seeking ways to improve our processes and services.
• Diversity & Inclusion: We value diversity and are committed to creating an inclusive environment where everyone feels welcome and respected.
• Integrity: We conduct our business with the highest ethical standards, acting with honesty and transparency.
• Employee Development: We invest in our employees' growth and development, providing opportunities for training and advancement.

How to Apply

If you are interested in joining our team as a Shared Services Operations Specialist in Springfield, OH, we encourage you to apply online. To apply, please visit the Assurant Careers website and search for the Shared Services Operations Specialist position in Springfield, OH. Follow the instructions to submit your application and resume.

FAQ

1. What are the key responsibilities of a Shared Services Operations Specialist?
   The key responsibilities include processing insurance claim checks, updating client databases, posting financial transactions, and ensuring compliance with regulatory requirements.
2. What qualifications are required for this position?
   A high school diploma or GED is required, along with basic computer skills, excellent communication skills, and the ability to manage multiple tasks.
3. Is experience in insurance or finance required?
   While experience in insurance, banking, finance, or mortgage servicing is preferred, it is not required.
4. What is the salary range for this position?
   The salary range is $16.23 - $25.16 per hour, depending on experience and qualifications.
5. What benefits does Assurant offer?
   Assurant offers a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, tuition reimbursement, and a 401(k) plan.
6. What is the work environment like at Assurant?
   Assurant fosters a collaborative, innovative, and inclusive work environment.
7. Are there opportunities for career advancement?
   Yes, Assurant is committed to providing opportunities for career growth and development.
8. What is the location of the Springfield office?
   The Springfield office is located at 1 Assurant Way, Springfield, OH 45505.
9. Is overtime required for this position?
   Overtime may be required on occasion, especially during natural disasters or peak periods.
10. What is the dress code at Assurant?
    The dress code is business casual.