Team Lead - Wireless Careers at Assurant - Mount Juliet, Tennessee | Apply Now!

Role Overview

Are you a skilled and experienced wireless repair professional looking for a leadership opportunity? Assurant is seeking a dedicated and detail-oriented Team Lead to join our Wireless team in Mount Juliet, Tennessee. In this role, you will be responsible for overseeing the repair, refurbishment, testing, troubleshooting, and programming of electronic equipment. Your expertise will be crucial in ensuring the quality and efficiency of our operations, as well as mentoring and guiding less experienced team members. If you have a passion for technology, a knack for problem-solving, and a desire to lead a team to success, this is the perfect opportunity for you.

As a Team Lead, you will work under minimal supervision, utilizing your expertise to tackle complex projects and provide support to your colleagues. Your responsibilities will include assisting the Engineering Department with troubleshooting and software flashing, serving as a subject matter expert for internal and external clients, conducting training sessions, and monitoring workflow to ensure optimal productivity. You will also play a key role in identifying and resolving technical issues, implementing process improvements, and maintaining a safe and organized work environment.

This is an onsite position at our DCC in Mt. Juliet, TN, with a schedule of Monday-Thursday 5 am-3:30pm.

Day in the Life

A typical day as a Team Lead at Assurant starts early, ensuring a smooth and efficient workflow for the day. You begin by conducting stand-up meetings to discuss priorities, address any challenges, and provide updates to the team. Throughout the day, you'll be actively involved in troubleshooting complex technical issues, validating new products, and providing feedback on line reworks. You'll also spend time mentoring and coaching team members, sharing your expertise and helping them develop their skills.

In addition to technical responsibilities, you'll also be responsible for monitoring workflow, allocating resources, and keeping your supervisor informed of any issues or concerns. You'll participate in root cause failure analysis, identify process deficiencies, and contribute to engineering change requests. You will be the first point of contact for team members needing assistance with software, login, or equipment issues, resolving tickets promptly and efficiently. All tasks performed with care and urgency to maintain production goals.

Your day also involves ensuring adherence to safety and housekeeping standards, maintaining a clean and organized work environment, and participating in continuous improvement activities. You'll use computer systems to enter data, track progress, and maintain accurate records. Ultimately, your goal is to ensure that the team operates effectively, efficiently, and safely, delivering high-quality results to our clients.

Why Mount Juliet?

Mount Juliet, Tennessee, offers a unique blend of small-town charm and big-city amenities. Located just east of Nashville, Mount Juliet provides easy access to the vibrant music scene, diverse dining options, and cultural attractions of the state capital, while maintaining a relaxed and family-friendly atmosphere. The city boasts excellent schools, beautiful parks, and a strong sense of community, making it an ideal place to live and work.

With a growing economy and a thriving job market, Mount Juliet offers plenty of opportunities for career advancement and personal growth. The city is also home to a variety of recreational activities, including hiking, biking, boating, and fishing, allowing residents to enjoy the great outdoors. Whether you're a young professional, a growing family, or a seasoned retiree, Mount Juliet has something to offer everyone.

Mount Juliet is a vibrant suburb of Nashville and has many shopping centers, restaurants and entertainment venues. There are several parks and lakes in the area, offering ample opportunities for outdoor recreation. The city is also known for its excellent schools and family-friendly environment. Commuting to Nashville is easy, with several major highways and public transportation options available.

Career Path

At Assurant, we are committed to investing in our employees' growth and development. The Team Lead - Wireless position offers a clear career path for ambitious individuals who are looking to advance their skills and take on new challenges. From this role, you can progress to roles such as Supervisor, Operations Manager, or even specialized positions within the Engineering or Quality Assurance departments. We provide ongoing training, mentoring, and development opportunities to help you achieve your career goals.

We encourage our employees to take ownership of their careers and explore different paths within the company. Whether you're interested in moving into a more technical role, a management position, or a specialized area of expertise, we will provide the resources and support you need to succeed. With a strong track record of promoting from within, Assurant is the perfect place to build a long and fulfilling career.

Salary & Benefits

The salary range for the Team Lead - Wireless position in Mount Juliet, Tennessee, is $39,686 to $63,521 annually. The pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position. The final offer will be determined based on your qualifications and experience.

In addition to a competitive salary, Assurant offers a comprehensive benefits package that includes health insurance (medical, dental, and vision), paid time off (PTO), a 401(k) retirement savings plan with company matching, an employee stock purchase plan, life insurance, disability coverage, tuition reimbursement, an employee assistance program, wellness programs, paid parental leave, and employee discounts. We are committed to providing our employees with the resources and support they need to thrive both personally and professionally.

Culture at Assurant

At Assurant, we foster a culture of collaboration, innovation, and respect. We value diversity and inclusion, and we believe that our employees' unique perspectives and experiences make us a stronger and more successful company. We are committed to providing a work environment where everyone feels valued, supported, and empowered to reach their full potential.

We encourage our employees to bring their best selves to work every day and to embrace new challenges with enthusiasm and creativity. We celebrate our successes and learn from our failures. We are a team of dedicated professionals who are passionate about what we do and committed to delivering exceptional results to our clients. We have fun! We recognize that work-life balance is essential for employee well-being.

How to Apply

If you are interested in joining the Assurant team as a Team Lead - Wireless in Mount Juliet, Tennessee, we encourage you to apply online through our careers website. Please submit your resume and a cover letter highlighting your relevant experience and qualifications. We carefully review all applications and will contact candidates who meet our requirements for an interview.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing a fair and equitable hiring process for all candidates.

FAQ

1. What are the key responsibilities of a Team Lead - Wireless at Assurant?

   The Team Lead is responsible for overseeing the repair, refurbishment, testing, troubleshooting, and programming of electronic equipment, as well as mentoring and guiding team members.

2. What qualifications are required for this position?

   A minimum of 3 years of wireless repair experience and 2-3 years of experience leading a team are required.

3. What is the salary range for this role?

   The salary range for the Team Lead - Wireless position in Mount Juliet, Tennessee, is $39,686 to $63,521 annually.

4. What benefits does Assurant offer?

   Assurant offers a comprehensive benefits package that includes health insurance, paid time off, a 401(k) retirement savings plan, and more.

5. What is the work schedule for this position?

   This is an onsite position at our DCC in Mt. Juliet, TN, with a schedule of Monday-Thursday 5 am-3:30pm.

6. What opportunities for career advancement are available at Assurant?

   Assurant offers a clear career path for ambitious individuals, with opportunities to progress to roles such as Supervisor, Operations Manager, or specialized positions within the Engineering or Quality Assurance departments.

7. What is the company culture like at Assurant?

   At Assurant, we foster a culture of collaboration, innovation, and respect. We value diversity and inclusion, and we are committed to providing a work environment where everyone feels valued and supported.

8. Does Assurant offer relocation assistance?

   Relocation assistance may be available for eligible candidates moving to the Mount Juliet area.

9. Is there a deadline to apply for this position?

   If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

10. How do I apply for this position?

    Interested candidates should apply online through the Assurant careers website.