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Account Associate, Mid-Market, Renewals (Nordics)

Atlassian

Account Associate, Mid-Market, Renewals (Nordics)

Atlassian logo

Atlassian

full-time

Posted: December 11, 2025

Number of Vacancies: 1

Job Description

Account Associate, Mid-Market, Renewals (Nordics)

📋 Job Overview

The Account Associate, Mid-Market, Renewals (Nordics) at Atlassian focuses on maximizing revenue retention and growth through strong customer partnerships. The role involves nurturing customer relationships throughout the renewal lifecycle, leading renewals across various products and platforms, and identifying cross-sell and up-sell opportunities. The position requires collaboration with account teams and channel partners to support strategic account planning and maintain a healthy pipeline.

📍 Location: Amsterdam, Netherlands

🏢 Category: Sales

📅 Posted: 2025-12-11 12:38 PM

🎯 Key Responsibilities

  • Nurture customer relationships throughout the renewal lifecycle, maximizing customer retention rates through effective inside sales techniques over the phone, video, and email while also mitigating churn risk
  • Lead renewals across different products and platforms for both direct customers as well as customer renewals that vary across any of our Solution Partners in each region we support
  • Increase customer awareness of Atlassian’s product portfolio to identify cross-sell and up-sell opportunities during the renewals cycle
  • Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
  • Maintain a consistently healthy pipeline by logging sales and renewal activities, customer data, and customers’ status within internal systems

✅ Required Qualifications

  • Three or more years of proven experience in account management, software renewals, customer success, or other relevant business areas
  • Ability to establish rapport, form relationships, and build trust on the phone and on video across a wide variety of countries and cultures
  • Consistent track record of meeting or exceeding performance goals

⭐ Preferred Qualifications

  • Nordics market experience

🛠️ Required Skills

  • Account management
  • Software renewals
  • Customer success
  • Inside sales techniques
  • Rapport building
  • Relationship forming
  • Trust building
  • Collaboration
  • Strategic account planning
  • Understanding of product updates and new offerings
  • Articulation of product improvements
  • Pipeline management
  • Logging sales and renewal activities
  • Customer data management

🎁 Benefits & Perks

  • Health and wellbeing resources
  • Paid volunteer days
  • Wide range of perks and benefits designed to support you, your family and to help you engage with your local community

Locations

  • Amsterdam, Netherlands

Salary

Estimated Salary Rangemedium confidence

50,000 - 70,000 EUR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Account managementintermediate
  • Software renewalsintermediate
  • Customer successintermediate
  • Inside sales techniquesintermediate
  • Rapport buildingintermediate
  • Relationship formingintermediate
  • Trust buildingintermediate
  • Collaborationintermediate
  • Strategic account planningintermediate
  • Understanding of product updates and new offeringsintermediate
  • Articulation of product improvementsintermediate
  • Pipeline managementintermediate
  • Logging sales and renewal activitiesintermediate
  • Customer data managementintermediate

Required Qualifications

  • Three or more years of proven experience in account management, software renewals, customer success, or other relevant business areas (experience)
  • Ability to establish rapport, form relationships, and build trust on the phone and on video across a wide variety of countries and cultures (experience)
  • Consistent track record of meeting or exceeding performance goals (experience)

Preferred Qualifications

  • Nordics market experience (experience)

Responsibilities

  • Nurture customer relationships throughout the renewal lifecycle, maximizing customer retention rates through effective inside sales techniques over the phone, video, and email while also mitigating churn risk
  • Lead renewals across different products and platforms for both direct customers as well as customer renewals that vary across any of our Solution Partners in each region we support
  • Increase customer awareness of Atlassian’s product portfolio to identify cross-sell and up-sell opportunities during the renewals cycle
  • Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
  • Maintain a consistently healthy pipeline by logging sales and renewal activities, customer data, and customers’ status within internal systems

Benefits

  • general: Health and wellbeing resources
  • general: Paid volunteer days
  • general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community

Target Your Resume for "Account Associate, Mid-Market, Renewals (Nordics)" , Atlassian

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Tags & Categories

SalesAmsterdamNetherlandsSales

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Atlassian logo

Account Associate, Mid-Market, Renewals (Nordics)

Atlassian

Account Associate, Mid-Market, Renewals (Nordics)

Atlassian logo

Atlassian

full-time

Posted: December 11, 2025

Number of Vacancies: 1

Job Description

Account Associate, Mid-Market, Renewals (Nordics)

📋 Job Overview

The Account Associate, Mid-Market, Renewals (Nordics) at Atlassian focuses on maximizing revenue retention and growth through strong customer partnerships. The role involves nurturing customer relationships throughout the renewal lifecycle, leading renewals across various products and platforms, and identifying cross-sell and up-sell opportunities. The position requires collaboration with account teams and channel partners to support strategic account planning and maintain a healthy pipeline.

📍 Location: Amsterdam, Netherlands

🏢 Category: Sales

📅 Posted: 2025-12-11 12:38 PM

🎯 Key Responsibilities

  • Nurture customer relationships throughout the renewal lifecycle, maximizing customer retention rates through effective inside sales techniques over the phone, video, and email while also mitigating churn risk
  • Lead renewals across different products and platforms for both direct customers as well as customer renewals that vary across any of our Solution Partners in each region we support
  • Increase customer awareness of Atlassian’s product portfolio to identify cross-sell and up-sell opportunities during the renewals cycle
  • Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
  • Maintain a consistently healthy pipeline by logging sales and renewal activities, customer data, and customers’ status within internal systems

✅ Required Qualifications

  • Three or more years of proven experience in account management, software renewals, customer success, or other relevant business areas
  • Ability to establish rapport, form relationships, and build trust on the phone and on video across a wide variety of countries and cultures
  • Consistent track record of meeting or exceeding performance goals

⭐ Preferred Qualifications

  • Nordics market experience

🛠️ Required Skills

  • Account management
  • Software renewals
  • Customer success
  • Inside sales techniques
  • Rapport building
  • Relationship forming
  • Trust building
  • Collaboration
  • Strategic account planning
  • Understanding of product updates and new offerings
  • Articulation of product improvements
  • Pipeline management
  • Logging sales and renewal activities
  • Customer data management

🎁 Benefits & Perks

  • Health and wellbeing resources
  • Paid volunteer days
  • Wide range of perks and benefits designed to support you, your family and to help you engage with your local community

Locations

  • Amsterdam, Netherlands

Salary

Estimated Salary Rangemedium confidence

50,000 - 70,000 EUR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Account managementintermediate
  • Software renewalsintermediate
  • Customer successintermediate
  • Inside sales techniquesintermediate
  • Rapport buildingintermediate
  • Relationship formingintermediate
  • Trust buildingintermediate
  • Collaborationintermediate
  • Strategic account planningintermediate
  • Understanding of product updates and new offeringsintermediate
  • Articulation of product improvementsintermediate
  • Pipeline managementintermediate
  • Logging sales and renewal activitiesintermediate
  • Customer data managementintermediate

Required Qualifications

  • Three or more years of proven experience in account management, software renewals, customer success, or other relevant business areas (experience)
  • Ability to establish rapport, form relationships, and build trust on the phone and on video across a wide variety of countries and cultures (experience)
  • Consistent track record of meeting or exceeding performance goals (experience)

Preferred Qualifications

  • Nordics market experience (experience)

Responsibilities

  • Nurture customer relationships throughout the renewal lifecycle, maximizing customer retention rates through effective inside sales techniques over the phone, video, and email while also mitigating churn risk
  • Lead renewals across different products and platforms for both direct customers as well as customer renewals that vary across any of our Solution Partners in each region we support
  • Increase customer awareness of Atlassian’s product portfolio to identify cross-sell and up-sell opportunities during the renewals cycle
  • Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
  • Maintain a consistently healthy pipeline by logging sales and renewal activities, customer data, and customers’ status within internal systems

Benefits

  • general: Health and wellbeing resources
  • general: Paid volunteer days
  • general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community

Target Your Resume for "Account Associate, Mid-Market, Renewals (Nordics)" , Atlassian

Get personalized recommendations to optimize your resume specifically for Account Associate, Mid-Market, Renewals (Nordics). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Account Associate, Mid-Market, Renewals (Nordics)" , Atlassian

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

SalesAmsterdamNetherlandsSales

Related Jobs You May Like

No related jobs found at the moment.