Account Manager, Enterprise
Atlassian
Account Manager, Enterprise
Job Description
Account Manager, Enterprise
📋 Job Overview
The Account Manager, Enterprise at Atlassian focuses on deepening relationships with strategic customers to drive retention and expansion. This role involves managing high-value renewals and expansions, developing senior and executive relationships, and collaborating with the Global Sales Team to grow the total book of business. The position requires a customer-first mentality and the ability to handle complex, end-to-end sales cycles.
📍 Location: Austin, United States
🏢 Category: Sales
📅 Posted: 2025-11-26 06:38 PM
🎯 Key Responsibilities
- Accelerate revenue growth by leveraging existing customer footprints to maximize expansion
- Drive best-in-class retention across customer base
- Develop Senior and Executive relationships via video and in-person
- Manage high-value renewals and expansions across product portfolio
- Increase customer product awareness and oversee growth opportunity management
- Deliver end-to-end sales cycles for cross-sell and up-sell
- Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis
- Maintain understanding of product updates and articulate improvements to customers and partners
- Ensure accurate forecasting and project documentation
✅ Required Qualifications
- 5+ years in account management, inside sales, or customer success with Enterprise customers
- Proven ability to build relationships across cultures and senior stakeholders both internal and external
- Strategically global account planning, prioritizing customer engagements to maximize growth and retention
- Track record of meeting performance goals
- Experience with a small Book of Business, driving curiosity in discovery efforts, advocating for customer interests, solving complex problems, influencing outcomes, and developing high-revenue deals
⭐ Preferred Qualifications
- Selling Enterprise SaaS products globally
- Working with Channel Partners & GSIs
- Familiarity with Salesforce, Clari, and Tableau
- Data analysis for identifying opportunities
🛠️ Required Skills
- Adaptability
- Organization
- Strong communication
- Ability to balance competing priorities
- Strategic methods to grow customer accounts
- Developing credibility with internal and external stakeholders
- Proactive
- Resilient
- Empathetic
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Locations
- Austin, United States
Salary
120,000 - 150,000 USD / yearly
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Adaptabilityintermediate
- Organizationintermediate
- Strong communicationintermediate
- Ability to balance competing prioritiesintermediate
- Strategic methods to grow customer accountsintermediate
- Developing credibility with internal and external stakeholdersintermediate
- Proactiveintermediate
- Resilientintermediate
- Empatheticintermediate
Required Qualifications
- 5+ years in account management, inside sales, or customer success with Enterprise customers (experience)
- Proven ability to build relationships across cultures and senior stakeholders both internal and external (experience)
- Strategically global account planning, prioritizing customer engagements to maximize growth and retention (experience)
- Track record of meeting performance goals (experience)
- Experience with a small Book of Business, driving curiosity in discovery efforts, advocating for customer interests, solving complex problems, influencing outcomes, and developing high-revenue deals (experience)
Preferred Qualifications
- Selling Enterprise SaaS products globally (experience)
- Working with Channel Partners & GSIs (experience)
- Familiarity with Salesforce, Clari, and Tableau (experience)
- Data analysis for identifying opportunities (experience)
Responsibilities
- Accelerate revenue growth by leveraging existing customer footprints to maximize expansion
- Drive best-in-class retention across customer base
- Develop Senior and Executive relationships via video and in-person
- Manage high-value renewals and expansions across product portfolio
- Increase customer product awareness and oversee growth opportunity management
- Deliver end-to-end sales cycles for cross-sell and up-sell
- Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis
- Maintain understanding of product updates and articulate improvements to customers and partners
- Ensure accurate forecasting and project documentation
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Tags & Categories
Account Manager, Enterprise
Atlassian
Account Manager, Enterprise
Job Description
Account Manager, Enterprise
📋 Job Overview
The Account Manager, Enterprise at Atlassian focuses on deepening relationships with strategic customers to drive retention and expansion. This role involves managing high-value renewals and expansions, developing senior and executive relationships, and collaborating with the Global Sales Team to grow the total book of business. The position requires a customer-first mentality and the ability to handle complex, end-to-end sales cycles.
📍 Location: Austin, United States
🏢 Category: Sales
📅 Posted: 2025-11-26 06:38 PM
🎯 Key Responsibilities
- Accelerate revenue growth by leveraging existing customer footprints to maximize expansion
- Drive best-in-class retention across customer base
- Develop Senior and Executive relationships via video and in-person
- Manage high-value renewals and expansions across product portfolio
- Increase customer product awareness and oversee growth opportunity management
- Deliver end-to-end sales cycles for cross-sell and up-sell
- Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis
- Maintain understanding of product updates and articulate improvements to customers and partners
- Ensure accurate forecasting and project documentation
✅ Required Qualifications
- 5+ years in account management, inside sales, or customer success with Enterprise customers
- Proven ability to build relationships across cultures and senior stakeholders both internal and external
- Strategically global account planning, prioritizing customer engagements to maximize growth and retention
- Track record of meeting performance goals
- Experience with a small Book of Business, driving curiosity in discovery efforts, advocating for customer interests, solving complex problems, influencing outcomes, and developing high-revenue deals
⭐ Preferred Qualifications
- Selling Enterprise SaaS products globally
- Working with Channel Partners & GSIs
- Familiarity with Salesforce, Clari, and Tableau
- Data analysis for identifying opportunities
🛠️ Required Skills
- Adaptability
- Organization
- Strong communication
- Ability to balance competing priorities
- Strategic methods to grow customer accounts
- Developing credibility with internal and external stakeholders
- Proactive
- Resilient
- Empathetic
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Locations
- Austin, United States
Salary
120,000 - 150,000 USD / yearly
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Adaptabilityintermediate
- Organizationintermediate
- Strong communicationintermediate
- Ability to balance competing prioritiesintermediate
- Strategic methods to grow customer accountsintermediate
- Developing credibility with internal and external stakeholdersintermediate
- Proactiveintermediate
- Resilientintermediate
- Empatheticintermediate
Required Qualifications
- 5+ years in account management, inside sales, or customer success with Enterprise customers (experience)
- Proven ability to build relationships across cultures and senior stakeholders both internal and external (experience)
- Strategically global account planning, prioritizing customer engagements to maximize growth and retention (experience)
- Track record of meeting performance goals (experience)
- Experience with a small Book of Business, driving curiosity in discovery efforts, advocating for customer interests, solving complex problems, influencing outcomes, and developing high-revenue deals (experience)
Preferred Qualifications
- Selling Enterprise SaaS products globally (experience)
- Working with Channel Partners & GSIs (experience)
- Familiarity with Salesforce, Clari, and Tableau (experience)
- Data analysis for identifying opportunities (experience)
Responsibilities
- Accelerate revenue growth by leveraging existing customer footprints to maximize expansion
- Drive best-in-class retention across customer base
- Develop Senior and Executive relationships via video and in-person
- Manage high-value renewals and expansions across product portfolio
- Increase customer product awareness and oversee growth opportunity management
- Deliver end-to-end sales cycles for cross-sell and up-sell
- Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis
- Maintain understanding of product updates and articulate improvements to customers and partners
- Ensure accurate forecasting and project documentation
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Tags & Categories