Account Manager, SLED (West territory)
Atlassian
Account Manager, SLED (West territory)
Job Description
Account Manager, SLED (West territory)
📋 Job Overview
The Account Manager, SLED (West territory) at Atlassian is responsible for driving revenue growth and deepening relationships with strategic customers in the State, Local, and Education sectors. This role involves managing high-value renewals and expansions, leading end-to-end sales cycles, and collaborating with the global sales team to enhance the total book of business.
📍 Location: New York, United States
🏢 Category: Sales
📅 Posted: 2025-12-02 03:14 PM
🎯 Key Responsibilities
- Drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates
- Proactively engage on expansion opportunities, and lead upsell, upgrade & cross-sell opportunities throughout the customer lifecycle
- Partner closely with the Global Sales Team to drive Total Book of Business growth
- Partner with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams
- Accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach
- Develop Senior and Executive relationships over video conferences as well as in-person
- Manage high-value renewals & expansion across a sizable product portfolio
- Ownership of growth opportunity management and sales cycles end-to-end
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities
- Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and solution partners
- Forecasting accountability for owned book of business
- Build and maintain pipeline of new business with intent to close within a reasonable timeframe contributing to the overall Public Sector pipeline targets
✅ Required Qualifications
- Five or more years experience in account management, inside sales, customer success or other relevant business areas
- Two or more years of experience supporting SLED customers within state agencies and universities
- Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures
- Proven track record of meeting or exceeding performance goals
- Experience managing high-revenue customer engagements with Enterprise-level customers
⭐ Preferred Qualifications
- Experience managing complex, end-to-end sales cycles
- Experience working with National or State and Local government customers or partners
- Knowledge of government procurement cycles, contracting vehicles and FedRAMP
- Experience selling Enterprise SaaS products across a global account footprint
- Experience working with Channel Partners & GSIs to retain and grow customer accounts
- Experience using Salesforce, Clari, Sales and Deals360 and Tableau
- Experience analyzing data to support identifying opportunities and projecting growth trajectories
🛠️ Required Skills
- Time management
- Prioritization
- Subject matter expertise
- Team player mindset
- Customer first mentality
- Effective communication
- Active listening
- Change agent
- Continuous learning
- Creative problem-solving
- Sense of urgency
- Salesforce
- Clari
- Sales and Deals360
- Tableau
- Data analysis
🎁 Benefits & Perks
- Health coverage
- Paid volunteer days
- Wellness resources
Locations
- New York, United States
Salary
120,600 - 157,450 USD / yearly
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Time managementintermediate
- Prioritizationintermediate
- Subject matter expertiseintermediate
- Team player mindsetintermediate
- Customer first mentalityintermediate
- Effective communicationintermediate
- Active listeningintermediate
- Change agentintermediate
- Continuous learningintermediate
- Creative problem-solvingintermediate
- Sense of urgencyintermediate
- Salesforceintermediate
- Clariintermediate
- Sales and Deals360intermediate
- Tableauintermediate
- Data analysisintermediate
Required Qualifications
- Five or more years experience in account management, inside sales, customer success or other relevant business areas (experience)
- Two or more years of experience supporting SLED customers within state agencies and universities (experience)
- Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures (experience)
- Proven track record of meeting or exceeding performance goals (experience)
- Experience managing high-revenue customer engagements with Enterprise-level customers (experience)
Preferred Qualifications
- Experience managing complex, end-to-end sales cycles (experience)
- Experience working with National or State and Local government customers or partners (experience)
- Knowledge of government procurement cycles, contracting vehicles and FedRAMP (experience)
- Experience selling Enterprise SaaS products across a global account footprint (experience)
- Experience working with Channel Partners & GSIs to retain and grow customer accounts (experience)
- Experience using Salesforce, Clari, Sales and Deals360 and Tableau (experience)
- Experience analyzing data to support identifying opportunities and projecting growth trajectories (experience)
Responsibilities
- Drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates
- Proactively engage on expansion opportunities, and lead upsell, upgrade & cross-sell opportunities throughout the customer lifecycle
- Partner closely with the Global Sales Team to drive Total Book of Business growth
- Partner with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams
- Accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach
- Develop Senior and Executive relationships over video conferences as well as in-person
- Manage high-value renewals & expansion across a sizable product portfolio
- Ownership of growth opportunity management and sales cycles end-to-end
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities
- Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and solution partners
- Forecasting accountability for owned book of business
- Build and maintain pipeline of new business with intent to close within a reasonable timeframe contributing to the overall Public Sector pipeline targets
Benefits
- general: Health coverage
- general: Paid volunteer days
- general: Wellness resources
Tags & Categories
Account Manager, SLED (West territory)
Atlassian
Account Manager, SLED (West territory)
Job Description
Account Manager, SLED (West territory)
📋 Job Overview
The Account Manager, SLED (West territory) at Atlassian is responsible for driving revenue growth and deepening relationships with strategic customers in the State, Local, and Education sectors. This role involves managing high-value renewals and expansions, leading end-to-end sales cycles, and collaborating with the global sales team to enhance the total book of business.
📍 Location: New York, United States
🏢 Category: Sales
📅 Posted: 2025-12-02 03:14 PM
🎯 Key Responsibilities
- Drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates
- Proactively engage on expansion opportunities, and lead upsell, upgrade & cross-sell opportunities throughout the customer lifecycle
- Partner closely with the Global Sales Team to drive Total Book of Business growth
- Partner with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams
- Accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach
- Develop Senior and Executive relationships over video conferences as well as in-person
- Manage high-value renewals & expansion across a sizable product portfolio
- Ownership of growth opportunity management and sales cycles end-to-end
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities
- Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and solution partners
- Forecasting accountability for owned book of business
- Build and maintain pipeline of new business with intent to close within a reasonable timeframe contributing to the overall Public Sector pipeline targets
✅ Required Qualifications
- Five or more years experience in account management, inside sales, customer success or other relevant business areas
- Two or more years of experience supporting SLED customers within state agencies and universities
- Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures
- Proven track record of meeting or exceeding performance goals
- Experience managing high-revenue customer engagements with Enterprise-level customers
⭐ Preferred Qualifications
- Experience managing complex, end-to-end sales cycles
- Experience working with National or State and Local government customers or partners
- Knowledge of government procurement cycles, contracting vehicles and FedRAMP
- Experience selling Enterprise SaaS products across a global account footprint
- Experience working with Channel Partners & GSIs to retain and grow customer accounts
- Experience using Salesforce, Clari, Sales and Deals360 and Tableau
- Experience analyzing data to support identifying opportunities and projecting growth trajectories
🛠️ Required Skills
- Time management
- Prioritization
- Subject matter expertise
- Team player mindset
- Customer first mentality
- Effective communication
- Active listening
- Change agent
- Continuous learning
- Creative problem-solving
- Sense of urgency
- Salesforce
- Clari
- Sales and Deals360
- Tableau
- Data analysis
🎁 Benefits & Perks
- Health coverage
- Paid volunteer days
- Wellness resources
Locations
- New York, United States
Salary
120,600 - 157,450 USD / yearly
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Time managementintermediate
- Prioritizationintermediate
- Subject matter expertiseintermediate
- Team player mindsetintermediate
- Customer first mentalityintermediate
- Effective communicationintermediate
- Active listeningintermediate
- Change agentintermediate
- Continuous learningintermediate
- Creative problem-solvingintermediate
- Sense of urgencyintermediate
- Salesforceintermediate
- Clariintermediate
- Sales and Deals360intermediate
- Tableauintermediate
- Data analysisintermediate
Required Qualifications
- Five or more years experience in account management, inside sales, customer success or other relevant business areas (experience)
- Two or more years of experience supporting SLED customers within state agencies and universities (experience)
- Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures (experience)
- Proven track record of meeting or exceeding performance goals (experience)
- Experience managing high-revenue customer engagements with Enterprise-level customers (experience)
Preferred Qualifications
- Experience managing complex, end-to-end sales cycles (experience)
- Experience working with National or State and Local government customers or partners (experience)
- Knowledge of government procurement cycles, contracting vehicles and FedRAMP (experience)
- Experience selling Enterprise SaaS products across a global account footprint (experience)
- Experience working with Channel Partners & GSIs to retain and grow customer accounts (experience)
- Experience using Salesforce, Clari, Sales and Deals360 and Tableau (experience)
- Experience analyzing data to support identifying opportunities and projecting growth trajectories (experience)
Responsibilities
- Drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates
- Proactively engage on expansion opportunities, and lead upsell, upgrade & cross-sell opportunities throughout the customer lifecycle
- Partner closely with the Global Sales Team to drive Total Book of Business growth
- Partner with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams
- Accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach
- Develop Senior and Executive relationships over video conferences as well as in-person
- Manage high-value renewals & expansion across a sizable product portfolio
- Ownership of growth opportunity management and sales cycles end-to-end
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities
- Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and solution partners
- Forecasting accountability for owned book of business
- Build and maintain pipeline of new business with intent to close within a reasonable timeframe contributing to the overall Public Sector pipeline targets
Benefits
- general: Health coverage
- general: Paid volunteer days
- general: Wellness resources
Tags & Categories