Account Manager, Strategic Accounts
Atlassian
Account Manager, Strategic Accounts
Job Description
Account Manager, Strategic Accounts
📋 Job Overview
The Account Manager, Strategic Accounts at Atlassian is responsible for accelerating revenue growth and deepening relationships with large, strategic customers. This role involves managing high-value renewals and expansions, developing senior and executive relationships, and partnering with the sales team to drive total book of business growth. The ideal candidate will be adept at handling complex sales cycles and advocating for customer interests while aligning with Atlassian's strategy.
📍 Location: Singapore, Singapore
🏢 Category: Sales
📅 Posted: 2025-12-02 06:47 AM
🎯 Key Responsibilities
- Accelerate revenue growth by using existing customer footprints to maximize expansion through a tops-down, solution-oriented approach
- Develop Senior and Executive relationships over video conferences and in-person
- Manage high-value renewals & expansion across a sizable product portfolio
- Oversee growth opportunity management and sales cycles end-to-end
- Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and upsell opportunities
- Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
- Forecast accountability for your owned book of business
- Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
- Manage up internally to provide awareness and advocacy of customer needs
- Influence cross-functional partners toward mutually beneficial outcomes
✅ Required Qualifications
- 7+ years experience in account management, inside sales, customer success or other relevant business areas
- Proven experience selling Enterprise SaaS products across a global account footprint
- Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures
- Experience meeting or exceeding performance goals
- Experience managing high-revenue customer engagements with Enterprise-level customers
- Experience managing complex, end-to-end sales cycles
- Experience working with Channel Partners & GSIs to retain and grow customer accounts
- Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios
🛠️ Required Skills
- Experience using Salesforce
- Experience using Clari
- Experience using Tableau
- Analytical skills for identifying opportunity and projecting growth trajectories
- Ability to adapt rapidly to changing events
- Detail orientation
- Ability to balance multiple sales opportunities concurrently
- Excellence in discovery with the ability to engage with curiosity
- Advocacy for the customer's interests
- Problem-solving skills
- Influencing outcomes
- Alignment with Atlassian's strategy
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Locations
- Singapore, Singapore
Salary
Estimated Salary Rangemedium confidence
100,000 - 150,000 SGD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Experience using Salesforceintermediate
- Experience using Clariintermediate
- Experience using Tableauintermediate
- Analytical skills for identifying opportunity and projecting growth trajectoriesintermediate
- Ability to adapt rapidly to changing eventsintermediate
- Detail orientationintermediate
- Ability to balance multiple sales opportunities concurrentlyintermediate
- Excellence in discovery with the ability to engage with curiosityintermediate
- Advocacy for the customer's interestsintermediate
- Problem-solving skillsintermediate
- Influencing outcomesintermediate
- Alignment with Atlassian's strategyintermediate
Required Qualifications
- 7+ years experience in account management, inside sales, customer success or other relevant business areas (experience)
- Proven experience selling Enterprise SaaS products across a global account footprint (experience)
- Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures (experience)
- Experience meeting or exceeding performance goals (experience)
- Experience managing high-revenue customer engagements with Enterprise-level customers (experience)
- Experience managing complex, end-to-end sales cycles (experience)
- Experience working with Channel Partners & GSIs to retain and grow customer accounts (experience)
- Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios (experience)
Responsibilities
- Accelerate revenue growth by using existing customer footprints to maximize expansion through a tops-down, solution-oriented approach
- Develop Senior and Executive relationships over video conferences and in-person
- Manage high-value renewals & expansion across a sizable product portfolio
- Oversee growth opportunity management and sales cycles end-to-end
- Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and upsell opportunities
- Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
- Forecast accountability for your owned book of business
- Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
- Manage up internally to provide awareness and advocacy of customer needs
- Influence cross-functional partners toward mutually beneficial outcomes
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Tags & Categories
Account Manager, Strategic Accounts
Atlassian
Account Manager, Strategic Accounts
Job Description
Account Manager, Strategic Accounts
📋 Job Overview
The Account Manager, Strategic Accounts at Atlassian is responsible for accelerating revenue growth and deepening relationships with large, strategic customers. This role involves managing high-value renewals and expansions, developing senior and executive relationships, and partnering with the sales team to drive total book of business growth. The ideal candidate will be adept at handling complex sales cycles and advocating for customer interests while aligning with Atlassian's strategy.
📍 Location: Singapore, Singapore
🏢 Category: Sales
📅 Posted: 2025-12-02 06:47 AM
🎯 Key Responsibilities
- Accelerate revenue growth by using existing customer footprints to maximize expansion through a tops-down, solution-oriented approach
- Develop Senior and Executive relationships over video conferences and in-person
- Manage high-value renewals & expansion across a sizable product portfolio
- Oversee growth opportunity management and sales cycles end-to-end
- Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and upsell opportunities
- Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
- Forecast accountability for your owned book of business
- Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
- Manage up internally to provide awareness and advocacy of customer needs
- Influence cross-functional partners toward mutually beneficial outcomes
✅ Required Qualifications
- 7+ years experience in account management, inside sales, customer success or other relevant business areas
- Proven experience selling Enterprise SaaS products across a global account footprint
- Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures
- Experience meeting or exceeding performance goals
- Experience managing high-revenue customer engagements with Enterprise-level customers
- Experience managing complex, end-to-end sales cycles
- Experience working with Channel Partners & GSIs to retain and grow customer accounts
- Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios
🛠️ Required Skills
- Experience using Salesforce
- Experience using Clari
- Experience using Tableau
- Analytical skills for identifying opportunity and projecting growth trajectories
- Ability to adapt rapidly to changing events
- Detail orientation
- Ability to balance multiple sales opportunities concurrently
- Excellence in discovery with the ability to engage with curiosity
- Advocacy for the customer's interests
- Problem-solving skills
- Influencing outcomes
- Alignment with Atlassian's strategy
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Locations
- Singapore, Singapore
Salary
Estimated Salary Rangemedium confidence
100,000 - 150,000 SGD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Experience using Salesforceintermediate
- Experience using Clariintermediate
- Experience using Tableauintermediate
- Analytical skills for identifying opportunity and projecting growth trajectoriesintermediate
- Ability to adapt rapidly to changing eventsintermediate
- Detail orientationintermediate
- Ability to balance multiple sales opportunities concurrentlyintermediate
- Excellence in discovery with the ability to engage with curiosityintermediate
- Advocacy for the customer's interestsintermediate
- Problem-solving skillsintermediate
- Influencing outcomesintermediate
- Alignment with Atlassian's strategyintermediate
Required Qualifications
- 7+ years experience in account management, inside sales, customer success or other relevant business areas (experience)
- Proven experience selling Enterprise SaaS products across a global account footprint (experience)
- Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures (experience)
- Experience meeting or exceeding performance goals (experience)
- Experience managing high-revenue customer engagements with Enterprise-level customers (experience)
- Experience managing complex, end-to-end sales cycles (experience)
- Experience working with Channel Partners & GSIs to retain and grow customer accounts (experience)
- Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios (experience)
Responsibilities
- Accelerate revenue growth by using existing customer footprints to maximize expansion through a tops-down, solution-oriented approach
- Develop Senior and Executive relationships over video conferences and in-person
- Manage high-value renewals & expansion across a sizable product portfolio
- Oversee growth opportunity management and sales cycles end-to-end
- Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and upsell opportunities
- Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
- Forecast accountability for your owned book of business
- Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
- Manage up internally to provide awareness and advocacy of customer needs
- Influence cross-functional partners toward mutually beneficial outcomes
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Tags & Categories