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Principal Enterprise Delivery Manager, Migrations (AMER)

Atlassian

Principal Enterprise Delivery Manager, Migrations (AMER)

Atlassian logo

Atlassian

full-time

Posted: December 9, 2025

Number of Vacancies: 1

Job Description

Principal Enterprise Delivery Manager, Migrations (AMER)

📋 Job Overview

The Principal Enterprise Delivery Manager at Atlassian leads large-scale cloud migrations for the company's largest customers. This role involves acting as a strategic advisor and technical consultant, guiding customers through their cloud transition while collaborating with various internal teams. The ideal candidate thrives at the intersection of strategy, data, and execution, with a strong background in delivery management, DevOps, QA/testing, or engineering.

📍 Location: San Francisco, United States

🏢 Category: Support

📅 Posted: 2025-12-09 11:06 PM

🎯 Key Responsibilities

  • Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes
  • Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign)
  • Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement
  • Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights
  • Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live
  • Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing
  • Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives
  • Act as the escalation point for customers to drive urgency on critical blockers during migrations
  • Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders
  • Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges

✅ Required Qualifications

  • Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers
  • Proven track record leading data migration, systems integrations, or platform transformations
  • Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud
  • Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes
  • Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions
  • Skilled in negotiating effectively with senior-level decision-makers and c-suite executives
  • Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement
  • Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience

⭐ Preferred Qualifications

  • Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead

🛠️ Required Skills

  • Business acumen
  • Technical fluency
  • APIs
  • Webhooks
  • Automation
  • SQL
  • Data analysis
  • Risk management
  • Performance guardrails
  • Adoption planning
  • Cloud strategies
  • Technical adoption
  • AI
  • Data movement
  • Systems integration
  • Migration strategy
  • Technical architecture
  • Delivery excellence
  • Stakeholder management
  • Escalation management
  • Team leadership
  • Industry insight
  • Leadership
  • Teamwork
  • Mentorship
  • Negotiation
  • Communication
  • Influence
  • Decision-making

🎁 Benefits & Perks

  • Health and wellbeing resources
  • Paid volunteer days
  • Wide range of perks and benefits designed to support you, your family and to help you engage with your local community

Locations

  • San Francisco, United States

Salary

149,400 - 235,000 USD / yearly

Estimated Salary Rangemedium confidence

150,000 - 220,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Business acumenintermediate
  • Technical fluencyintermediate
  • APIsintermediate
  • Webhooksintermediate
  • Automationintermediate
  • SQLintermediate
  • Data analysisintermediate
  • Risk managementintermediate
  • Performance guardrailsintermediate
  • Adoption planningintermediate
  • Cloud strategiesintermediate
  • Technical adoptionintermediate
  • AIintermediate
  • Data movementintermediate
  • Systems integrationintermediate
  • Migration strategyintermediate
  • Technical architectureintermediate
  • Delivery excellenceintermediate
  • Stakeholder managementintermediate
  • Escalation managementintermediate
  • Team leadershipintermediate
  • Industry insightintermediate
  • Leadershipintermediate
  • Teamworkintermediate
  • Mentorshipintermediate
  • Negotiationintermediate
  • Communicationintermediate
  • Influenceintermediate
  • Decision-makingintermediate

Required Qualifications

  • Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers (experience)
  • Proven track record leading data migration, systems integrations, or platform transformations (experience)
  • Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud (experience)
  • Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes (experience)
  • Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions (experience)
  • Skilled in negotiating effectively with senior-level decision-makers and c-suite executives (experience)
  • Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement (experience)
  • Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience (experience)

Preferred Qualifications

  • Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead (experience)

Responsibilities

  • Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes
  • Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign)
  • Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement
  • Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights
  • Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live
  • Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing
  • Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives
  • Act as the escalation point for customers to drive urgency on critical blockers during migrations
  • Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders
  • Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges

Benefits

  • general: Health and wellbeing resources
  • general: Paid volunteer days
  • general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community

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Atlassian logo

Principal Enterprise Delivery Manager, Migrations (AMER)

Atlassian

Principal Enterprise Delivery Manager, Migrations (AMER)

Atlassian logo

Atlassian

full-time

Posted: December 9, 2025

Number of Vacancies: 1

Job Description

Principal Enterprise Delivery Manager, Migrations (AMER)

📋 Job Overview

The Principal Enterprise Delivery Manager at Atlassian leads large-scale cloud migrations for the company's largest customers. This role involves acting as a strategic advisor and technical consultant, guiding customers through their cloud transition while collaborating with various internal teams. The ideal candidate thrives at the intersection of strategy, data, and execution, with a strong background in delivery management, DevOps, QA/testing, or engineering.

📍 Location: San Francisco, United States

🏢 Category: Support

📅 Posted: 2025-12-09 11:06 PM

🎯 Key Responsibilities

  • Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes
  • Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign)
  • Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement
  • Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights
  • Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live
  • Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing
  • Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives
  • Act as the escalation point for customers to drive urgency on critical blockers during migrations
  • Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders
  • Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges

✅ Required Qualifications

  • Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers
  • Proven track record leading data migration, systems integrations, or platform transformations
  • Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud
  • Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes
  • Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions
  • Skilled in negotiating effectively with senior-level decision-makers and c-suite executives
  • Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement
  • Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience

⭐ Preferred Qualifications

  • Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead

🛠️ Required Skills

  • Business acumen
  • Technical fluency
  • APIs
  • Webhooks
  • Automation
  • SQL
  • Data analysis
  • Risk management
  • Performance guardrails
  • Adoption planning
  • Cloud strategies
  • Technical adoption
  • AI
  • Data movement
  • Systems integration
  • Migration strategy
  • Technical architecture
  • Delivery excellence
  • Stakeholder management
  • Escalation management
  • Team leadership
  • Industry insight
  • Leadership
  • Teamwork
  • Mentorship
  • Negotiation
  • Communication
  • Influence
  • Decision-making

🎁 Benefits & Perks

  • Health and wellbeing resources
  • Paid volunteer days
  • Wide range of perks and benefits designed to support you, your family and to help you engage with your local community

Locations

  • San Francisco, United States

Salary

149,400 - 235,000 USD / yearly

Estimated Salary Rangemedium confidence

150,000 - 220,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Business acumenintermediate
  • Technical fluencyintermediate
  • APIsintermediate
  • Webhooksintermediate
  • Automationintermediate
  • SQLintermediate
  • Data analysisintermediate
  • Risk managementintermediate
  • Performance guardrailsintermediate
  • Adoption planningintermediate
  • Cloud strategiesintermediate
  • Technical adoptionintermediate
  • AIintermediate
  • Data movementintermediate
  • Systems integrationintermediate
  • Migration strategyintermediate
  • Technical architectureintermediate
  • Delivery excellenceintermediate
  • Stakeholder managementintermediate
  • Escalation managementintermediate
  • Team leadershipintermediate
  • Industry insightintermediate
  • Leadershipintermediate
  • Teamworkintermediate
  • Mentorshipintermediate
  • Negotiationintermediate
  • Communicationintermediate
  • Influenceintermediate
  • Decision-makingintermediate

Required Qualifications

  • Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers (experience)
  • Proven track record leading data migration, systems integrations, or platform transformations (experience)
  • Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud (experience)
  • Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes (experience)
  • Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions (experience)
  • Skilled in negotiating effectively with senior-level decision-makers and c-suite executives (experience)
  • Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement (experience)
  • Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience (experience)

Preferred Qualifications

  • Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead (experience)

Responsibilities

  • Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes
  • Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign)
  • Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement
  • Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights
  • Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live
  • Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing
  • Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives
  • Act as the escalation point for customers to drive urgency on critical blockers during migrations
  • Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders
  • Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges

Benefits

  • general: Health and wellbeing resources
  • general: Paid volunteer days
  • general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community

Target Your Resume for "Principal Enterprise Delivery Manager, Migrations (AMER)" , Atlassian

Get personalized recommendations to optimize your resume specifically for Principal Enterprise Delivery Manager, Migrations (AMER). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Principal Enterprise Delivery Manager, Migrations (AMER)" , Atlassian

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

SupportSan FranciscoUnited StatesSupport

Related Jobs You May Like

No related jobs found at the moment.