Principal Enterprise Delivery Manager, Migrations (AMER)
Atlassian
Principal Enterprise Delivery Manager, Migrations (AMER)
Job Description
Principal Enterprise Delivery Manager, Migrations (AMER)
📋 Job Overview
The Principal Enterprise Delivery Manager at Atlassian leads large-scale cloud migrations for the company's largest customers. This role involves acting as a strategic advisor and technical consultant, guiding customers through their cloud transition while collaborating with various internal teams. The ideal candidate thrives at the intersection of strategy, data, and execution, with a strong background in delivery management, DevOps, QA/testing, or engineering.
📍 Location: San Francisco, United States
🏢 Category: Support
📅 Posted: 2025-12-09 11:06 PM
🎯 Key Responsibilities
- Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes
- Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign)
- Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement
- Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights
- Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live
- Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing
- Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives
- Act as the escalation point for customers to drive urgency on critical blockers during migrations
- Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders
- Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges
✅ Required Qualifications
- Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers
- Proven track record leading data migration, systems integrations, or platform transformations
- Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud
- Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes
- Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions
- Skilled in negotiating effectively with senior-level decision-makers and c-suite executives
- Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement
- Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience
⭐ Preferred Qualifications
- Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead
🛠️ Required Skills
- Business acumen
- Technical fluency
- APIs
- Webhooks
- Automation
- SQL
- Data analysis
- Risk management
- Performance guardrails
- Adoption planning
- Cloud strategies
- Technical adoption
- AI
- Data movement
- Systems integration
- Migration strategy
- Technical architecture
- Delivery excellence
- Stakeholder management
- Escalation management
- Team leadership
- Industry insight
- Leadership
- Teamwork
- Mentorship
- Negotiation
- Communication
- Influence
- Decision-making
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Locations
- San Francisco, United States
Salary
149,400 - 235,000 USD / yearly
Estimated Salary Rangemedium confidence
150,000 - 220,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Business acumenintermediate
- Technical fluencyintermediate
- APIsintermediate
- Webhooksintermediate
- Automationintermediate
- SQLintermediate
- Data analysisintermediate
- Risk managementintermediate
- Performance guardrailsintermediate
- Adoption planningintermediate
- Cloud strategiesintermediate
- Technical adoptionintermediate
- AIintermediate
- Data movementintermediate
- Systems integrationintermediate
- Migration strategyintermediate
- Technical architectureintermediate
- Delivery excellenceintermediate
- Stakeholder managementintermediate
- Escalation managementintermediate
- Team leadershipintermediate
- Industry insightintermediate
- Leadershipintermediate
- Teamworkintermediate
- Mentorshipintermediate
- Negotiationintermediate
- Communicationintermediate
- Influenceintermediate
- Decision-makingintermediate
Required Qualifications
- Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers (experience)
- Proven track record leading data migration, systems integrations, or platform transformations (experience)
- Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud (experience)
- Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes (experience)
- Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions (experience)
- Skilled in negotiating effectively with senior-level decision-makers and c-suite executives (experience)
- Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement (experience)
- Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience (experience)
Preferred Qualifications
- Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead (experience)
Responsibilities
- Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes
- Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign)
- Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement
- Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights
- Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live
- Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing
- Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives
- Act as the escalation point for customers to drive urgency on critical blockers during migrations
- Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders
- Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Tags & Categories
Principal Enterprise Delivery Manager, Migrations (AMER)
Atlassian
Principal Enterprise Delivery Manager, Migrations (AMER)
Job Description
Principal Enterprise Delivery Manager, Migrations (AMER)
📋 Job Overview
The Principal Enterprise Delivery Manager at Atlassian leads large-scale cloud migrations for the company's largest customers. This role involves acting as a strategic advisor and technical consultant, guiding customers through their cloud transition while collaborating with various internal teams. The ideal candidate thrives at the intersection of strategy, data, and execution, with a strong background in delivery management, DevOps, QA/testing, or engineering.
📍 Location: San Francisco, United States
🏢 Category: Support
📅 Posted: 2025-12-09 11:06 PM
🎯 Key Responsibilities
- Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes
- Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign)
- Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement
- Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights
- Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live
- Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing
- Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives
- Act as the escalation point for customers to drive urgency on critical blockers during migrations
- Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders
- Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges
✅ Required Qualifications
- Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers
- Proven track record leading data migration, systems integrations, or platform transformations
- Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud
- Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes
- Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions
- Skilled in negotiating effectively with senior-level decision-makers and c-suite executives
- Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement
- Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience
⭐ Preferred Qualifications
- Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead
🛠️ Required Skills
- Business acumen
- Technical fluency
- APIs
- Webhooks
- Automation
- SQL
- Data analysis
- Risk management
- Performance guardrails
- Adoption planning
- Cloud strategies
- Technical adoption
- AI
- Data movement
- Systems integration
- Migration strategy
- Technical architecture
- Delivery excellence
- Stakeholder management
- Escalation management
- Team leadership
- Industry insight
- Leadership
- Teamwork
- Mentorship
- Negotiation
- Communication
- Influence
- Decision-making
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Locations
- San Francisco, United States
Salary
149,400 - 235,000 USD / yearly
Estimated Salary Rangemedium confidence
150,000 - 220,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Business acumenintermediate
- Technical fluencyintermediate
- APIsintermediate
- Webhooksintermediate
- Automationintermediate
- SQLintermediate
- Data analysisintermediate
- Risk managementintermediate
- Performance guardrailsintermediate
- Adoption planningintermediate
- Cloud strategiesintermediate
- Technical adoptionintermediate
- AIintermediate
- Data movementintermediate
- Systems integrationintermediate
- Migration strategyintermediate
- Technical architectureintermediate
- Delivery excellenceintermediate
- Stakeholder managementintermediate
- Escalation managementintermediate
- Team leadershipintermediate
- Industry insightintermediate
- Leadershipintermediate
- Teamworkintermediate
- Mentorshipintermediate
- Negotiationintermediate
- Communicationintermediate
- Influenceintermediate
- Decision-makingintermediate
Required Qualifications
- Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers (experience)
- Proven track record leading data migration, systems integrations, or platform transformations (experience)
- Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud (experience)
- Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes (experience)
- Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions (experience)
- Skilled in negotiating effectively with senior-level decision-makers and c-suite executives (experience)
- Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement (experience)
- Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience (experience)
Preferred Qualifications
- Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead (experience)
Responsibilities
- Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes
- Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign)
- Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement
- Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights
- Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live
- Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing
- Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives
- Act as the escalation point for customers to drive urgency on critical blockers during migrations
- Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders
- Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Tags & Categories