Scaled Sales Associate, SMB
Atlassian
Scaled Sales Associate, SMB
Job Description
Scaled Sales Associate, SMB
📋 Job Overview
Scaled Sales Associates at Atlassian guide SMB customers through their cloud journey, demonstrating how Atlassian products can support their objectives. They manage inbound requests, assist with product solutions, and drive sales conversions while fostering long-term customer engagement and loyalty.
📍 Location: Manila, Philippines
🏢 Category: Sales
📅 Posted: 2025-07-02 06:58 AM
🎯 Key Responsibilities
- Manage inbound requests through chat, email, and phone, providing exceptional customer experiences and converting these requests into closed sales
- Assist customers in finding optimal product and feature solutions, ensuring access to necessary tools and services
- Guide customers through their buyer journey, assisting at every stage to make informed decisions
- Identify potential upsell and cross-sell opportunities tailored to individual customer needs
- Deliver a phenomenal customer experience that instills confidence and trust in SMB customers, fostering long-term engagement and loyalty
✅ Required Qualifications
- Sales experience or sales acumen, preferably in Tech
- Experience in customer support, particularly in handling queries through various channels such as queue, chat, and phone
⭐ Preferred Qualifications
- Familiarity with tech/software products and their functionalities
- Proven track record of driving sales and meeting targets through inside sales roles or direct customer engagement
- Closing experience
- Proven track record of meeting or exceeding targets
🛠️ Required Skills
- Customer-centric approach
- Innovative thinking
- Tech-savvy
- Comfortable with utilizing digital tools and platforms
- Effective communication of product value propositions
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support employees, their families, and community engagement
Locations
- Manila, Philippines
Salary
Estimated Salary Rangemedium confidence
24,000 - 36,000 PHP / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer-centric approachintermediate
- Innovative thinkingintermediate
- Tech-savvyintermediate
- Comfortable with utilizing digital tools and platformsintermediate
- Effective communication of product value propositionsintermediate
Required Qualifications
- Sales experience or sales acumen, preferably in Tech (experience)
- Experience in customer support, particularly in handling queries through various channels such as queue, chat, and phone (experience)
Preferred Qualifications
- Familiarity with tech/software products and their functionalities (experience)
- Proven track record of driving sales and meeting targets through inside sales roles or direct customer engagement (experience)
- Closing experience (experience)
- Proven track record of meeting or exceeding targets (experience)
Responsibilities
- Manage inbound requests through chat, email, and phone, providing exceptional customer experiences and converting these requests into closed sales
- Assist customers in finding optimal product and feature solutions, ensuring access to necessary tools and services
- Guide customers through their buyer journey, assisting at every stage to make informed decisions
- Identify potential upsell and cross-sell opportunities tailored to individual customer needs
- Deliver a phenomenal customer experience that instills confidence and trust in SMB customers, fostering long-term engagement and loyalty
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support employees, their families, and community engagement
Tags & Categories
Scaled Sales Associate, SMB
Atlassian
Scaled Sales Associate, SMB
Job Description
Scaled Sales Associate, SMB
📋 Job Overview
Scaled Sales Associates at Atlassian guide SMB customers through their cloud journey, demonstrating how Atlassian products can support their objectives. They manage inbound requests, assist with product solutions, and drive sales conversions while fostering long-term customer engagement and loyalty.
📍 Location: Manila, Philippines
🏢 Category: Sales
📅 Posted: 2025-07-02 06:58 AM
🎯 Key Responsibilities
- Manage inbound requests through chat, email, and phone, providing exceptional customer experiences and converting these requests into closed sales
- Assist customers in finding optimal product and feature solutions, ensuring access to necessary tools and services
- Guide customers through their buyer journey, assisting at every stage to make informed decisions
- Identify potential upsell and cross-sell opportunities tailored to individual customer needs
- Deliver a phenomenal customer experience that instills confidence and trust in SMB customers, fostering long-term engagement and loyalty
✅ Required Qualifications
- Sales experience or sales acumen, preferably in Tech
- Experience in customer support, particularly in handling queries through various channels such as queue, chat, and phone
⭐ Preferred Qualifications
- Familiarity with tech/software products and their functionalities
- Proven track record of driving sales and meeting targets through inside sales roles or direct customer engagement
- Closing experience
- Proven track record of meeting or exceeding targets
🛠️ Required Skills
- Customer-centric approach
- Innovative thinking
- Tech-savvy
- Comfortable with utilizing digital tools and platforms
- Effective communication of product value propositions
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support employees, their families, and community engagement
Locations
- Manila, Philippines
Salary
Estimated Salary Rangemedium confidence
24,000 - 36,000 PHP / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer-centric approachintermediate
- Innovative thinkingintermediate
- Tech-savvyintermediate
- Comfortable with utilizing digital tools and platformsintermediate
- Effective communication of product value propositionsintermediate
Required Qualifications
- Sales experience or sales acumen, preferably in Tech (experience)
- Experience in customer support, particularly in handling queries through various channels such as queue, chat, and phone (experience)
Preferred Qualifications
- Familiarity with tech/software products and their functionalities (experience)
- Proven track record of driving sales and meeting targets through inside sales roles or direct customer engagement (experience)
- Closing experience (experience)
- Proven track record of meeting or exceeding targets (experience)
Responsibilities
- Manage inbound requests through chat, email, and phone, providing exceptional customer experiences and converting these requests into closed sales
- Assist customers in finding optimal product and feature solutions, ensuring access to necessary tools and services
- Guide customers through their buyer journey, assisting at every stage to make informed decisions
- Identify potential upsell and cross-sell opportunities tailored to individual customer needs
- Deliver a phenomenal customer experience that instills confidence and trust in SMB customers, fostering long-term engagement and loyalty
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support employees, their families, and community engagement
Tags & Categories