Senior Solutions Engineer, Enterprise
Atlassian
Senior Solutions Engineer, Enterprise
Job Description
Senior Solutions Engineer, Enterprise
📋 Job Overview
The Senior Solutions Engineer, Enterprise at Atlassian will partner with account teams to optimize customer solutions within their territory, lead value-based demonstrations, and act as a product expert in the pre-sales process. This role involves understanding and addressing enterprise customers' complex business problems using Atlassian's software products and solutions.
📍 Location: Remote, Americas (Remote/Hybrid)
🏢 Category: Sales
📅 Posted: 2025-11-20 05:32 PM
🎯 Key Responsibilities
- Partner with account teams and channel partners with Fortune 500 customer accounts
- Track overall customer profile, business problems, complexities, roadmaps, and solution success
- Participate in customer discovery to understand current state and business problems
- Map Atlassian products, platforms, and solutions to customer needs
- Probe for and identify additional opportunities for cross-product/solution expansion
- Investigate, discover, and assess client pain points
- Be a product expert of Atlassian software in the pre-sales process
- Articulate and demonstrate the value of the software to customers
- Have a broad understanding of full Atlassian product and solution offerings
- Lead compelling value-based demonstrations, both standard and customized
- Understand, lead, and guide the customer's technical needs in the sales process
- Proactively forge strong partnerships with aligned account executives
- Understand, track, and document product feedback and competitive intelligence
- Advocate for product development internally
- Continuously learn, develop, and refine pre-sales and product knowledge and sales processes
✅ Required Qualifications
- 5+ years of experience interacting with enterprise customers in a pre-sales capacity
- Excellent communication and strong presentation skills to multi-level audiences
- Unmatched agility to do what it takes to get the job done
- Creative problem solver who can interpret complex business problems and deliver solutions
- Comfortable in both business and technical contexts
- Customer-centric mindset with a proven track record in building executive relationships
- Ability to rally internal teams to collaborate across the company
⭐ Preferred Qualifications
- Passionate about learning and continuously growing
- Open to giving and receiving feedback
- Tolerates failure and is passionate about making customers and Atlassian successful
🛠️ Required Skills
- Excellent communication
- Strong presentation skills
- Agility
- Creative problem solving
- Technical understanding
- Customer-centric mindset
- Executive relationship building
- Collaboration
- Value-based selling
- Product expertise in Atlassian software
- Understanding of Atlassian product and solution offerings
- Ability to lead demonstrations
- Technical guidance in sales process
- Partnership building with account executives
- Product feedback and competitive intelligence tracking
- Continuous learning and development
🎁 Benefits & Perks
- Health coverage
- Paid volunteer days
- Wellness resources
Locations
- Remote, Americas (Remote)
Salary
139,500 - 219,725 USD / yearly
Estimated Salary Rangemedium confidence
150,000 - 220,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Excellent communicationintermediate
- Strong presentation skillsintermediate
- Agilityintermediate
- Creative problem solvingintermediate
- Technical understandingintermediate
- Customer-centric mindsetintermediate
- Executive relationship buildingintermediate
- Collaborationintermediate
- Value-based sellingintermediate
- Product expertise in Atlassian softwareintermediate
- Understanding of Atlassian product and solution offeringsintermediate
- Ability to lead demonstrationsintermediate
- Technical guidance in sales processintermediate
- Partnership building with account executivesintermediate
- Product feedback and competitive intelligence trackingintermediate
- Continuous learning and developmentintermediate
Required Qualifications
- 5+ years of experience interacting with enterprise customers in a pre-sales capacity (experience)
- Excellent communication and strong presentation skills to multi-level audiences (experience)
- Unmatched agility to do what it takes to get the job done (experience)
- Creative problem solver who can interpret complex business problems and deliver solutions (experience)
- Comfortable in both business and technical contexts (experience)
- Customer-centric mindset with a proven track record in building executive relationships (experience)
- Ability to rally internal teams to collaborate across the company (experience)
Preferred Qualifications
- Passionate about learning and continuously growing (experience)
- Open to giving and receiving feedback (experience)
- Tolerates failure and is passionate about making customers and Atlassian successful (experience)
Responsibilities
- Partner with account teams and channel partners with Fortune 500 customer accounts
- Track overall customer profile, business problems, complexities, roadmaps, and solution success
- Participate in customer discovery to understand current state and business problems
- Map Atlassian products, platforms, and solutions to customer needs
- Probe for and identify additional opportunities for cross-product/solution expansion
- Investigate, discover, and assess client pain points
- Be a product expert of Atlassian software in the pre-sales process
- Articulate and demonstrate the value of the software to customers
- Have a broad understanding of full Atlassian product and solution offerings
- Lead compelling value-based demonstrations, both standard and customized
- Understand, lead, and guide the customer's technical needs in the sales process
- Proactively forge strong partnerships with aligned account executives
- Understand, track, and document product feedback and competitive intelligence
- Advocate for product development internally
- Continuously learn, develop, and refine pre-sales and product knowledge and sales processes
Benefits
- general: Health coverage
- general: Paid volunteer days
- general: Wellness resources
Tags & Categories
Senior Solutions Engineer, Enterprise
Atlassian
Senior Solutions Engineer, Enterprise
Job Description
Senior Solutions Engineer, Enterprise
📋 Job Overview
The Senior Solutions Engineer, Enterprise at Atlassian will partner with account teams to optimize customer solutions within their territory, lead value-based demonstrations, and act as a product expert in the pre-sales process. This role involves understanding and addressing enterprise customers' complex business problems using Atlassian's software products and solutions.
📍 Location: Remote, Americas (Remote/Hybrid)
🏢 Category: Sales
📅 Posted: 2025-11-20 05:32 PM
🎯 Key Responsibilities
- Partner with account teams and channel partners with Fortune 500 customer accounts
- Track overall customer profile, business problems, complexities, roadmaps, and solution success
- Participate in customer discovery to understand current state and business problems
- Map Atlassian products, platforms, and solutions to customer needs
- Probe for and identify additional opportunities for cross-product/solution expansion
- Investigate, discover, and assess client pain points
- Be a product expert of Atlassian software in the pre-sales process
- Articulate and demonstrate the value of the software to customers
- Have a broad understanding of full Atlassian product and solution offerings
- Lead compelling value-based demonstrations, both standard and customized
- Understand, lead, and guide the customer's technical needs in the sales process
- Proactively forge strong partnerships with aligned account executives
- Understand, track, and document product feedback and competitive intelligence
- Advocate for product development internally
- Continuously learn, develop, and refine pre-sales and product knowledge and sales processes
✅ Required Qualifications
- 5+ years of experience interacting with enterprise customers in a pre-sales capacity
- Excellent communication and strong presentation skills to multi-level audiences
- Unmatched agility to do what it takes to get the job done
- Creative problem solver who can interpret complex business problems and deliver solutions
- Comfortable in both business and technical contexts
- Customer-centric mindset with a proven track record in building executive relationships
- Ability to rally internal teams to collaborate across the company
⭐ Preferred Qualifications
- Passionate about learning and continuously growing
- Open to giving and receiving feedback
- Tolerates failure and is passionate about making customers and Atlassian successful
🛠️ Required Skills
- Excellent communication
- Strong presentation skills
- Agility
- Creative problem solving
- Technical understanding
- Customer-centric mindset
- Executive relationship building
- Collaboration
- Value-based selling
- Product expertise in Atlassian software
- Understanding of Atlassian product and solution offerings
- Ability to lead demonstrations
- Technical guidance in sales process
- Partnership building with account executives
- Product feedback and competitive intelligence tracking
- Continuous learning and development
🎁 Benefits & Perks
- Health coverage
- Paid volunteer days
- Wellness resources
Locations
- Remote, Americas (Remote)
Salary
139,500 - 219,725 USD / yearly
Estimated Salary Rangemedium confidence
150,000 - 220,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Excellent communicationintermediate
- Strong presentation skillsintermediate
- Agilityintermediate
- Creative problem solvingintermediate
- Technical understandingintermediate
- Customer-centric mindsetintermediate
- Executive relationship buildingintermediate
- Collaborationintermediate
- Value-based sellingintermediate
- Product expertise in Atlassian softwareintermediate
- Understanding of Atlassian product and solution offeringsintermediate
- Ability to lead demonstrationsintermediate
- Technical guidance in sales processintermediate
- Partnership building with account executivesintermediate
- Product feedback and competitive intelligence trackingintermediate
- Continuous learning and developmentintermediate
Required Qualifications
- 5+ years of experience interacting with enterprise customers in a pre-sales capacity (experience)
- Excellent communication and strong presentation skills to multi-level audiences (experience)
- Unmatched agility to do what it takes to get the job done (experience)
- Creative problem solver who can interpret complex business problems and deliver solutions (experience)
- Comfortable in both business and technical contexts (experience)
- Customer-centric mindset with a proven track record in building executive relationships (experience)
- Ability to rally internal teams to collaborate across the company (experience)
Preferred Qualifications
- Passionate about learning and continuously growing (experience)
- Open to giving and receiving feedback (experience)
- Tolerates failure and is passionate about making customers and Atlassian successful (experience)
Responsibilities
- Partner with account teams and channel partners with Fortune 500 customer accounts
- Track overall customer profile, business problems, complexities, roadmaps, and solution success
- Participate in customer discovery to understand current state and business problems
- Map Atlassian products, platforms, and solutions to customer needs
- Probe for and identify additional opportunities for cross-product/solution expansion
- Investigate, discover, and assess client pain points
- Be a product expert of Atlassian software in the pre-sales process
- Articulate and demonstrate the value of the software to customers
- Have a broad understanding of full Atlassian product and solution offerings
- Lead compelling value-based demonstrations, both standard and customized
- Understand, lead, and guide the customer's technical needs in the sales process
- Proactively forge strong partnerships with aligned account executives
- Understand, track, and document product feedback and competitive intelligence
- Advocate for product development internally
- Continuously learn, develop, and refine pre-sales and product knowledge and sales processes
Benefits
- general: Health coverage
- general: Paid volunteer days
- general: Wellness resources
Tags & Categories