Senior Trust Analyst
Atlassian
Senior Trust Analyst
Job Description
Senior Trust Analyst
📋 Job Overview
As a Senior Trust Analyst at Atlassian, you will play a crucial role in advancing customer trust initiatives by representing Atlassian to customers and enhancing their understanding of our commitment to Trust. You will manage complex customer security reviews, support legal negotiations, and drive the creation of customer-facing Trust collateral. This role requires deep expertise in security, compliance, and privacy domains to effectively meet customer expectations and bolster trust.
📍 Location: Bengaluru, India
🏢 Category: Engineering
📅 Posted: 2025-10-30 04:29 PM
🎯 Key Responsibilities
- Represent Atlassian with our customers to remove trust as a blocker for customer acquisition, customer migration, and long term customer retention
- Be accountable for engaging in a variety of Atlassian customer facing initiatives
- Help customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures
- Manage complex customer security reviews & audits
- Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements
- Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations
- Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers
- Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.
- Mentor team through technical leadership and knowledge sharing
✅ Required Qualifications
- 5-7+ years experience working with customers across Security, Governance, Risk and Compliance domain areas
- Expertise to guide discussions about security and risk trade-offs
- Customer facing or consulting engagement experience
- Success with customer, executive, or board member briefings on strategy
- Knowledge of security, compliance and privacy frameworks & standards (e.g., GDPR, HIPAA, SOC2, ISO27001, NIST 800-53, PCI-DSS)
- Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions
- Familiarity with large-scale enterprise SaaS platforms and challenges across security, privacy and compliance related to customer trust
- Understanding of cybersecurity principles and their application in a SaaS context
- Understanding infrastructure and delivery models of SaaS products
- Proficient knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services
- Understanding of multi-tenant architectures and data isolation principles
- Ability to drive customer audits and assessments to provide assurance around service provider adherence to security policies and controls
- Demonstrated adaptability to changing market conditions and customer needs
- Ability to make data driven decisions that enhance customer trust initiatives
- Experience in problem solving to address complex customer trust challenges
- Exceptional verbal and written communication abilities
- Active listening skills to understand and address customer concerns effectively
- Proficiency in negotiating and resolving conflicts to maintain positive relationships
⭐ Preferred Qualifications
- Certifications CISSP, CCSP, CEH
- Experience participating in customer-facing incident response functions
- Experience operating on a globally distributed team
- Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations
🛠️ Required Skills
- Security practices
- Compliance posture
- Privacy measures
- GDPR
- HIPAA
- SOC2
- ISO27001
- NIST 800-53
- PCI-DSS
- Regulatory Compliance
- Global Privacy Programs
- Cloud Security
- Cybersecurity principles
- SaaS context
- Infrastructure and delivery models of SaaS products
- Cloud platforms (AWS, Azure, Google Cloud)
- Multi-tenant architectures
- Data isolation principles
- Customer audits and assessments
- Data driven decisions
- Problem solving
- Verbal and written communication
- Active listening
- Negotiating and conflict resolution
- Technical leadership
- Knowledge sharing
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Locations
- Bengaluru, India
Salary
Estimated Salary Rangemedium confidence
2,000,000 - 3,500,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Security practicesintermediate
- Compliance postureintermediate
- Privacy measuresintermediate
- GDPRintermediate
- HIPAAintermediate
- SOC2intermediate
- ISO27001intermediate
- NIST 800-53intermediate
- PCI-DSSintermediate
- Regulatory Complianceintermediate
- Global Privacy Programsintermediate
- Cloud Securityintermediate
- Cybersecurity principlesintermediate
- SaaS contextintermediate
- Infrastructure and delivery models of SaaS productsintermediate
- Cloud platforms (AWS, Azure, Google Cloud)intermediate
- Multi-tenant architecturesintermediate
- Data isolation principlesintermediate
- Customer audits and assessmentsintermediate
- Data driven decisionsintermediate
- Problem solvingintermediate
- Verbal and written communicationintermediate
- Active listeningintermediate
- Negotiating and conflict resolutionintermediate
- Technical leadershipintermediate
- Knowledge sharingintermediate
Required Qualifications
- 5-7+ years experience working with customers across Security, Governance, Risk and Compliance domain areas (experience)
- Expertise to guide discussions about security and risk trade-offs (experience)
- Customer facing or consulting engagement experience (experience)
- Success with customer, executive, or board member briefings on strategy (experience)
- Knowledge of security, compliance and privacy frameworks & standards (e.g., GDPR, HIPAA, SOC2, ISO27001, NIST 800-53, PCI-DSS) (experience)
- Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions (experience)
- Familiarity with large-scale enterprise SaaS platforms and challenges across security, privacy and compliance related to customer trust (experience)
- Understanding of cybersecurity principles and their application in a SaaS context (experience)
- Understanding infrastructure and delivery models of SaaS products (experience)
- Proficient knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services (experience)
- Understanding of multi-tenant architectures and data isolation principles (experience)
- Ability to drive customer audits and assessments to provide assurance around service provider adherence to security policies and controls (experience)
- Demonstrated adaptability to changing market conditions and customer needs (experience)
- Ability to make data driven decisions that enhance customer trust initiatives (experience)
- Experience in problem solving to address complex customer trust challenges (experience)
- Exceptional verbal and written communication abilities (experience)
- Active listening skills to understand and address customer concerns effectively (experience)
- Proficiency in negotiating and resolving conflicts to maintain positive relationships (experience)
Preferred Qualifications
- Certifications CISSP, CCSP, CEH (experience)
- Experience participating in customer-facing incident response functions (experience)
- Experience operating on a globally distributed team (experience)
- Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations (experience)
Responsibilities
- Represent Atlassian with our customers to remove trust as a blocker for customer acquisition, customer migration, and long term customer retention
- Be accountable for engaging in a variety of Atlassian customer facing initiatives
- Help customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures
- Manage complex customer security reviews & audits
- Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements
- Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations
- Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers
- Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.
- Mentor team through technical leadership and knowledge sharing
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Tags & Categories
Senior Trust Analyst
Atlassian
Senior Trust Analyst
Job Description
Senior Trust Analyst
📋 Job Overview
As a Senior Trust Analyst at Atlassian, you will play a crucial role in advancing customer trust initiatives by representing Atlassian to customers and enhancing their understanding of our commitment to Trust. You will manage complex customer security reviews, support legal negotiations, and drive the creation of customer-facing Trust collateral. This role requires deep expertise in security, compliance, and privacy domains to effectively meet customer expectations and bolster trust.
📍 Location: Bengaluru, India
🏢 Category: Engineering
📅 Posted: 2025-10-30 04:29 PM
🎯 Key Responsibilities
- Represent Atlassian with our customers to remove trust as a blocker for customer acquisition, customer migration, and long term customer retention
- Be accountable for engaging in a variety of Atlassian customer facing initiatives
- Help customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures
- Manage complex customer security reviews & audits
- Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements
- Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations
- Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers
- Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.
- Mentor team through technical leadership and knowledge sharing
✅ Required Qualifications
- 5-7+ years experience working with customers across Security, Governance, Risk and Compliance domain areas
- Expertise to guide discussions about security and risk trade-offs
- Customer facing or consulting engagement experience
- Success with customer, executive, or board member briefings on strategy
- Knowledge of security, compliance and privacy frameworks & standards (e.g., GDPR, HIPAA, SOC2, ISO27001, NIST 800-53, PCI-DSS)
- Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions
- Familiarity with large-scale enterprise SaaS platforms and challenges across security, privacy and compliance related to customer trust
- Understanding of cybersecurity principles and their application in a SaaS context
- Understanding infrastructure and delivery models of SaaS products
- Proficient knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services
- Understanding of multi-tenant architectures and data isolation principles
- Ability to drive customer audits and assessments to provide assurance around service provider adherence to security policies and controls
- Demonstrated adaptability to changing market conditions and customer needs
- Ability to make data driven decisions that enhance customer trust initiatives
- Experience in problem solving to address complex customer trust challenges
- Exceptional verbal and written communication abilities
- Active listening skills to understand and address customer concerns effectively
- Proficiency in negotiating and resolving conflicts to maintain positive relationships
⭐ Preferred Qualifications
- Certifications CISSP, CCSP, CEH
- Experience participating in customer-facing incident response functions
- Experience operating on a globally distributed team
- Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations
🛠️ Required Skills
- Security practices
- Compliance posture
- Privacy measures
- GDPR
- HIPAA
- SOC2
- ISO27001
- NIST 800-53
- PCI-DSS
- Regulatory Compliance
- Global Privacy Programs
- Cloud Security
- Cybersecurity principles
- SaaS context
- Infrastructure and delivery models of SaaS products
- Cloud platforms (AWS, Azure, Google Cloud)
- Multi-tenant architectures
- Data isolation principles
- Customer audits and assessments
- Data driven decisions
- Problem solving
- Verbal and written communication
- Active listening
- Negotiating and conflict resolution
- Technical leadership
- Knowledge sharing
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Locations
- Bengaluru, India
Salary
Estimated Salary Rangemedium confidence
2,000,000 - 3,500,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Security practicesintermediate
- Compliance postureintermediate
- Privacy measuresintermediate
- GDPRintermediate
- HIPAAintermediate
- SOC2intermediate
- ISO27001intermediate
- NIST 800-53intermediate
- PCI-DSSintermediate
- Regulatory Complianceintermediate
- Global Privacy Programsintermediate
- Cloud Securityintermediate
- Cybersecurity principlesintermediate
- SaaS contextintermediate
- Infrastructure and delivery models of SaaS productsintermediate
- Cloud platforms (AWS, Azure, Google Cloud)intermediate
- Multi-tenant architecturesintermediate
- Data isolation principlesintermediate
- Customer audits and assessmentsintermediate
- Data driven decisionsintermediate
- Problem solvingintermediate
- Verbal and written communicationintermediate
- Active listeningintermediate
- Negotiating and conflict resolutionintermediate
- Technical leadershipintermediate
- Knowledge sharingintermediate
Required Qualifications
- 5-7+ years experience working with customers across Security, Governance, Risk and Compliance domain areas (experience)
- Expertise to guide discussions about security and risk trade-offs (experience)
- Customer facing or consulting engagement experience (experience)
- Success with customer, executive, or board member briefings on strategy (experience)
- Knowledge of security, compliance and privacy frameworks & standards (e.g., GDPR, HIPAA, SOC2, ISO27001, NIST 800-53, PCI-DSS) (experience)
- Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions (experience)
- Familiarity with large-scale enterprise SaaS platforms and challenges across security, privacy and compliance related to customer trust (experience)
- Understanding of cybersecurity principles and their application in a SaaS context (experience)
- Understanding infrastructure and delivery models of SaaS products (experience)
- Proficient knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services (experience)
- Understanding of multi-tenant architectures and data isolation principles (experience)
- Ability to drive customer audits and assessments to provide assurance around service provider adherence to security policies and controls (experience)
- Demonstrated adaptability to changing market conditions and customer needs (experience)
- Ability to make data driven decisions that enhance customer trust initiatives (experience)
- Experience in problem solving to address complex customer trust challenges (experience)
- Exceptional verbal and written communication abilities (experience)
- Active listening skills to understand and address customer concerns effectively (experience)
- Proficiency in negotiating and resolving conflicts to maintain positive relationships (experience)
Preferred Qualifications
- Certifications CISSP, CCSP, CEH (experience)
- Experience participating in customer-facing incident response functions (experience)
- Experience operating on a globally distributed team (experience)
- Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations (experience)
Responsibilities
- Represent Atlassian with our customers to remove trust as a blocker for customer acquisition, customer migration, and long term customer retention
- Be accountable for engaging in a variety of Atlassian customer facing initiatives
- Help customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures
- Manage complex customer security reviews & audits
- Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements
- Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations
- Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers
- Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.
- Mentor team through technical leadership and knowledge sharing
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Tags & Categories