Solution Consultant, Cloud Platform
Atlassian
Solution Consultant, Cloud Platform
Job Description
Solution Consultant, Cloud Platform
📋 Job Overview
The Solution Consultant, Cloud Platform at Atlassian will join the Advisory Services Delivery team to provide strategic technical guidance and help customers maximize their Atlassian investment. This role involves collaborating with peers and customers to solve business challenges and promote service expansion, requiring deep expertise in Atlassian's Cloud Platform and SaaS architectures.
📍 Location: Mountain View, United States or Remote (Remote/Hybrid)
🏢 Category: Sales
📅 Posted: 2025-12-03 05:14 PM
🎯 Key Responsibilities
- Collaborate with peers in Advisory Services to align on strategic outcomes that deliver exceptional service to customers
- Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
- Identify and promote opportunities for service and product expansion within a client’s organization
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
- Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
- Spend up to 30% of time traveling domestically, and in some cases internationally, for both internal and customer-facing events
✅ Required Qualifications
- 4-6 years of experience within SaaS companies
- 2+ years of experience in customer-facing roles engaging with and influencing stakeholders from technical administrators to executive leadership
- Demonstrated expertise in Atlassian's Cloud Platform
- Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc.
- Background in SaaS based-architectures, integration methods, and associated security considerations
- Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models
- Fluent in English
⭐ Preferred Qualifications
- Comfortable coaching best practices and tailoring curated guidance for stakeholders
- Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
- Experienced working with large customers in a consulting or technical expert capacity
- Second language such as Spanish, French, or Portuguese for business communication
🛠️ Required Skills
- Atlassian products expertise (Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo)
- SaaS based-architectures knowledge
- Integration methods understanding
- Security considerations awareness
- Cloud migration process proficiency
- Migration utilities expertise
- Hybrid SaaS and on-premise deployment models knowledge
- Collaboration
- Strategic thinking
- Customer engagement
- Industry and solution expertise
- Technical solution content creation
- Prescriptive guidance
- Advocacy for customer needs
- Travel readiness
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support employees, their families, and community engagement
Locations
- Mountain View, United States or Remote (Remote)
Salary
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Atlassian products expertise (Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo)intermediate
- SaaS based-architectures knowledgeintermediate
- Integration methods understandingintermediate
- Security considerations awarenessintermediate
- Cloud migration process proficiencyintermediate
- Migration utilities expertiseintermediate
- Hybrid SaaS and on-premise deployment models knowledgeintermediate
- Collaborationintermediate
- Strategic thinkingintermediate
- Customer engagementintermediate
- Industry and solution expertiseintermediate
- Technical solution content creationintermediate
- Prescriptive guidanceintermediate
- Advocacy for customer needsintermediate
- Travel readinessintermediate
Required Qualifications
- 4-6 years of experience within SaaS companies (experience)
- 2+ years of experience in customer-facing roles engaging with and influencing stakeholders from technical administrators to executive leadership (experience)
- Demonstrated expertise in Atlassian's Cloud Platform (experience)
- Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc. (experience)
- Background in SaaS based-architectures, integration methods, and associated security considerations (experience)
- Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models (experience)
- Fluent in English (experience)
Preferred Qualifications
- Comfortable coaching best practices and tailoring curated guidance for stakeholders (experience)
- Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams (experience)
- Experienced working with large customers in a consulting or technical expert capacity (experience)
- Second language such as Spanish, French, or Portuguese for business communication (experience)
Responsibilities
- Collaborate with peers in Advisory Services to align on strategic outcomes that deliver exceptional service to customers
- Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
- Identify and promote opportunities for service and product expansion within a client’s organization
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
- Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
- Spend up to 30% of time traveling domestically, and in some cases internationally, for both internal and customer-facing events
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support employees, their families, and community engagement
Tags & Categories
Solution Consultant, Cloud Platform
Atlassian
Solution Consultant, Cloud Platform
Job Description
Solution Consultant, Cloud Platform
📋 Job Overview
The Solution Consultant, Cloud Platform at Atlassian will join the Advisory Services Delivery team to provide strategic technical guidance and help customers maximize their Atlassian investment. This role involves collaborating with peers and customers to solve business challenges and promote service expansion, requiring deep expertise in Atlassian's Cloud Platform and SaaS architectures.
📍 Location: Mountain View, United States or Remote (Remote/Hybrid)
🏢 Category: Sales
📅 Posted: 2025-12-03 05:14 PM
🎯 Key Responsibilities
- Collaborate with peers in Advisory Services to align on strategic outcomes that deliver exceptional service to customers
- Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
- Identify and promote opportunities for service and product expansion within a client’s organization
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
- Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
- Spend up to 30% of time traveling domestically, and in some cases internationally, for both internal and customer-facing events
✅ Required Qualifications
- 4-6 years of experience within SaaS companies
- 2+ years of experience in customer-facing roles engaging with and influencing stakeholders from technical administrators to executive leadership
- Demonstrated expertise in Atlassian's Cloud Platform
- Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc.
- Background in SaaS based-architectures, integration methods, and associated security considerations
- Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models
- Fluent in English
⭐ Preferred Qualifications
- Comfortable coaching best practices and tailoring curated guidance for stakeholders
- Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
- Experienced working with large customers in a consulting or technical expert capacity
- Second language such as Spanish, French, or Portuguese for business communication
🛠️ Required Skills
- Atlassian products expertise (Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo)
- SaaS based-architectures knowledge
- Integration methods understanding
- Security considerations awareness
- Cloud migration process proficiency
- Migration utilities expertise
- Hybrid SaaS and on-premise deployment models knowledge
- Collaboration
- Strategic thinking
- Customer engagement
- Industry and solution expertise
- Technical solution content creation
- Prescriptive guidance
- Advocacy for customer needs
- Travel readiness
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support employees, their families, and community engagement
Locations
- Mountain View, United States or Remote (Remote)
Salary
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Atlassian products expertise (Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo)intermediate
- SaaS based-architectures knowledgeintermediate
- Integration methods understandingintermediate
- Security considerations awarenessintermediate
- Cloud migration process proficiencyintermediate
- Migration utilities expertiseintermediate
- Hybrid SaaS and on-premise deployment models knowledgeintermediate
- Collaborationintermediate
- Strategic thinkingintermediate
- Customer engagementintermediate
- Industry and solution expertiseintermediate
- Technical solution content creationintermediate
- Prescriptive guidanceintermediate
- Advocacy for customer needsintermediate
- Travel readinessintermediate
Required Qualifications
- 4-6 years of experience within SaaS companies (experience)
- 2+ years of experience in customer-facing roles engaging with and influencing stakeholders from technical administrators to executive leadership (experience)
- Demonstrated expertise in Atlassian's Cloud Platform (experience)
- Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc. (experience)
- Background in SaaS based-architectures, integration methods, and associated security considerations (experience)
- Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models (experience)
- Fluent in English (experience)
Preferred Qualifications
- Comfortable coaching best practices and tailoring curated guidance for stakeholders (experience)
- Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams (experience)
- Experienced working with large customers in a consulting or technical expert capacity (experience)
- Second language such as Spanish, French, or Portuguese for business communication (experience)
Responsibilities
- Collaborate with peers in Advisory Services to align on strategic outcomes that deliver exceptional service to customers
- Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
- Identify and promote opportunities for service and product expansion within a client’s organization
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
- Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
- Spend up to 30% of time traveling domestically, and in some cases internationally, for both internal and customer-facing events
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support employees, their families, and community engagement
Tags & Categories