Solution Consultant (ESP)
Atlassian
Solution Consultant (ESP)
Job Description
Solution Consultant (ESP)
📋 Job Overview
The Solution Consultant (ESP) at Atlassian will join the Advisory Services Delivery team to provide strategic technical guidance and drive value realization for clients. This role involves collaborating with customers to solve business challenges using Atlassian products and promoting service expansion opportunities. The position requires extensive experience in SaaS and customer-facing roles, with a focus on enterprise agility and strategy planning.
📍 Location: Amsterdam, Netherlands
🏢 Category: Sales
📅 Posted: 2025-12-09 05:20 PM
🎯 Key Responsibilities
- Collaborate with Advisory Services peers to align on strategic outcomes delivering exceptional service to customers
- Partner with customers to solve business challenges and achieve internal goals through Atlassian products, practices, and solutions
- Identify and promote opportunities for service and product expansion within a client’s organization
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in Atlassian solution areas
- Partner with non-customer-facing teams to advocate for customer needs and innovative solutions
- Spend up to 30% of time traveling domestically and internationally for internal and customer-facing events
✅ Required Qualifications
- Extensive experience within SaaS companies
- Experience in customer-facing roles engaging with and influencing stakeholders from technical administrators to executive leadership
- Demonstrated expertise in Enterprise Agility, including discovering Agile practices and anti-patterns
- Expertise in mapping customer operational practices to product capabilities and designing solutions for scaled agile methodology or enterprise strategy & planning goals
- Hands-on delivery of successful enterprise strategy & planning tool implementation, deployment, integration, enablement, and adoption
- Direct experience working with software development, Agile, or enterprise strategy & planning tools (e.g., Align, Focus, Radar, Jira Plans, Rally, Rational Team Concert [RTC], ADO, VersionOne, etc.)
- Fluent in English
⭐ Preferred Qualifications
- Fluent in a second language such as Dutch, Swedish, or other Scandinavian language for business communication
- Comfortable coaching best practices and tailoring curated guidance for stakeholders
- Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
- Experienced working with large customers in a consulting or technical expert capacity
🛠️ Required Skills
- Atlassian products knowledge
- Strategic technical guidance
- Enterprise Agility
- Agile practices and anti-patterns
- Solution design
- Enterprise strategy & planning
- Software development tools (Align, Focus, Radar, Jira Plans, Rally, Rational Team Concert [RTC], ADO, VersionOne)
- Collaboration
- Customer engagement
- Industry and solution expertise
- Technical content creation
- Prescriptive guidance
- Advocacy
- Travel readiness
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support employees, their families, and community engagement
Locations
- Amsterdam, Netherlands
Salary
Estimated Salary Rangemedium confidence
75,000 - 100,000 EUR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Atlassian products knowledgeintermediate
- Strategic technical guidanceintermediate
- Enterprise Agilityintermediate
- Agile practices and anti-patternsintermediate
- Solution designintermediate
- Enterprise strategy & planningintermediate
- Software development tools (Align, Focus, Radar, Jira Plans, Rally, Rational Team Concert [RTC], ADO, VersionOne)intermediate
- Collaborationintermediate
- Customer engagementintermediate
- Industry and solution expertiseintermediate
- Technical content creationintermediate
- Prescriptive guidanceintermediate
- Advocacyintermediate
- Travel readinessintermediate
Required Qualifications
- Extensive experience within SaaS companies (experience)
- Experience in customer-facing roles engaging with and influencing stakeholders from technical administrators to executive leadership (experience)
- Demonstrated expertise in Enterprise Agility, including discovering Agile practices and anti-patterns (experience)
- Expertise in mapping customer operational practices to product capabilities and designing solutions for scaled agile methodology or enterprise strategy & planning goals (experience)
- Hands-on delivery of successful enterprise strategy & planning tool implementation, deployment, integration, enablement, and adoption (experience)
- Direct experience working with software development, Agile, or enterprise strategy & planning tools (e.g., Align, Focus, Radar, Jira Plans, Rally, Rational Team Concert [RTC], ADO, VersionOne, etc.) (experience)
- Fluent in English (experience)
Preferred Qualifications
- Fluent in a second language such as Dutch, Swedish, or other Scandinavian language for business communication (experience)
- Comfortable coaching best practices and tailoring curated guidance for stakeholders (experience)
- Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams (experience)
- Experienced working with large customers in a consulting or technical expert capacity (experience)
Responsibilities
- Collaborate with Advisory Services peers to align on strategic outcomes delivering exceptional service to customers
- Partner with customers to solve business challenges and achieve internal goals through Atlassian products, practices, and solutions
- Identify and promote opportunities for service and product expansion within a client’s organization
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in Atlassian solution areas
- Partner with non-customer-facing teams to advocate for customer needs and innovative solutions
- Spend up to 30% of time traveling domestically and internationally for internal and customer-facing events
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support employees, their families, and community engagement
Tags & Categories
Solution Consultant (ESP)
Atlassian
Solution Consultant (ESP)
Job Description
Solution Consultant (ESP)
📋 Job Overview
The Solution Consultant (ESP) at Atlassian will join the Advisory Services Delivery team to provide strategic technical guidance and drive value realization for clients. This role involves collaborating with customers to solve business challenges using Atlassian products and promoting service expansion opportunities. The position requires extensive experience in SaaS and customer-facing roles, with a focus on enterprise agility and strategy planning.
📍 Location: Amsterdam, Netherlands
🏢 Category: Sales
📅 Posted: 2025-12-09 05:20 PM
🎯 Key Responsibilities
- Collaborate with Advisory Services peers to align on strategic outcomes delivering exceptional service to customers
- Partner with customers to solve business challenges and achieve internal goals through Atlassian products, practices, and solutions
- Identify and promote opportunities for service and product expansion within a client’s organization
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in Atlassian solution areas
- Partner with non-customer-facing teams to advocate for customer needs and innovative solutions
- Spend up to 30% of time traveling domestically and internationally for internal and customer-facing events
✅ Required Qualifications
- Extensive experience within SaaS companies
- Experience in customer-facing roles engaging with and influencing stakeholders from technical administrators to executive leadership
- Demonstrated expertise in Enterprise Agility, including discovering Agile practices and anti-patterns
- Expertise in mapping customer operational practices to product capabilities and designing solutions for scaled agile methodology or enterprise strategy & planning goals
- Hands-on delivery of successful enterprise strategy & planning tool implementation, deployment, integration, enablement, and adoption
- Direct experience working with software development, Agile, or enterprise strategy & planning tools (e.g., Align, Focus, Radar, Jira Plans, Rally, Rational Team Concert [RTC], ADO, VersionOne, etc.)
- Fluent in English
⭐ Preferred Qualifications
- Fluent in a second language such as Dutch, Swedish, or other Scandinavian language for business communication
- Comfortable coaching best practices and tailoring curated guidance for stakeholders
- Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
- Experienced working with large customers in a consulting or technical expert capacity
🛠️ Required Skills
- Atlassian products knowledge
- Strategic technical guidance
- Enterprise Agility
- Agile practices and anti-patterns
- Solution design
- Enterprise strategy & planning
- Software development tools (Align, Focus, Radar, Jira Plans, Rally, Rational Team Concert [RTC], ADO, VersionOne)
- Collaboration
- Customer engagement
- Industry and solution expertise
- Technical content creation
- Prescriptive guidance
- Advocacy
- Travel readiness
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support employees, their families, and community engagement
Locations
- Amsterdam, Netherlands
Salary
Estimated Salary Rangemedium confidence
75,000 - 100,000 EUR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Atlassian products knowledgeintermediate
- Strategic technical guidanceintermediate
- Enterprise Agilityintermediate
- Agile practices and anti-patternsintermediate
- Solution designintermediate
- Enterprise strategy & planningintermediate
- Software development tools (Align, Focus, Radar, Jira Plans, Rally, Rational Team Concert [RTC], ADO, VersionOne)intermediate
- Collaborationintermediate
- Customer engagementintermediate
- Industry and solution expertiseintermediate
- Technical content creationintermediate
- Prescriptive guidanceintermediate
- Advocacyintermediate
- Travel readinessintermediate
Required Qualifications
- Extensive experience within SaaS companies (experience)
- Experience in customer-facing roles engaging with and influencing stakeholders from technical administrators to executive leadership (experience)
- Demonstrated expertise in Enterprise Agility, including discovering Agile practices and anti-patterns (experience)
- Expertise in mapping customer operational practices to product capabilities and designing solutions for scaled agile methodology or enterprise strategy & planning goals (experience)
- Hands-on delivery of successful enterprise strategy & planning tool implementation, deployment, integration, enablement, and adoption (experience)
- Direct experience working with software development, Agile, or enterprise strategy & planning tools (e.g., Align, Focus, Radar, Jira Plans, Rally, Rational Team Concert [RTC], ADO, VersionOne, etc.) (experience)
- Fluent in English (experience)
Preferred Qualifications
- Fluent in a second language such as Dutch, Swedish, or other Scandinavian language for business communication (experience)
- Comfortable coaching best practices and tailoring curated guidance for stakeholders (experience)
- Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams (experience)
- Experienced working with large customers in a consulting or technical expert capacity (experience)
Responsibilities
- Collaborate with Advisory Services peers to align on strategic outcomes delivering exceptional service to customers
- Partner with customers to solve business challenges and achieve internal goals through Atlassian products, practices, and solutions
- Identify and promote opportunities for service and product expansion within a client’s organization
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in Atlassian solution areas
- Partner with non-customer-facing teams to advocate for customer needs and innovative solutions
- Spend up to 30% of time traveling domestically and internationally for internal and customer-facing events
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support employees, their families, and community engagement
Tags & Categories