Solutions Engineer, Mid Market (West)
Atlassian
Solutions Engineer, Mid Market (West)
Job Description
Solutions Engineer, Mid Market (West)
📋 Job Overview
Atlassian is seeking a Pre-Sales Solutions Engineer for their Mid-Market business to act as a solution expert in the sales cycle. The role involves solving enterprise customers' complex business problems using Atlassian products and aiding in closing deals. The position offers flexibility in work location and emphasizes a team-oriented approach to sales and customer success.
📍 Location: Multiple Locations, Global
🏢 Category: Sales
📅 Posted: 2025-11-06 04:56 AM
🎯 Key Responsibilities
- Partner with direct sales, partners, and larger account teams on Mid-Market Accounts
- Track customer profile, business problems, complexities, roadmaps, and solution success
- Participate in customer discovery to understand current state and business problems
- Map Atlassian products, platforms, and solutions to customer needs
- Probe for and identify opportunities for cross-product/solution expansion
- Investigate, discover, and assess client pain points
- Be a product expert in the pre-sales process, articulating the value of Atlassian software
- Have a broad understanding of Atlassian product and solution offerings
- Lead value-based demonstrations, both standard and customized
- Understand, lead, and guide the customer's technical needs in the sales process
- Forge strong partnerships with aligned account executives
- Understand, track, and document product feedback and competitive intelligence
- Advocate for product development internally
- Continuously learn, develop, and refine pre-sales and product knowledge and sales processes
✅ Required Qualifications
- 3+ years of experience interacting with mid-market customers in a pre-sales capacity
- Excellent communication and strong presentation skills to multi-level audiences
- Unmatched agility to do what it takes to get the job done
- Creative problem solver who can interpret complex business problems and deliver compelling value-based solutions
- Comfortable in both business and technical contexts
- Customer-centric mindset with a proven track record in building executive relationships
- Ability to rally internal teams to collaborate across the company to meet customer needs
⭐ Preferred Qualifications
- Love to learn and continuously grow and challenge oneself
- Open to giving and receiving feedback
- Tolerate failure, love to win, hate to lose
- Passionate about making customers and Atlassian successful
🛠️ Required Skills
- Excellent communication
- Strong presentation skills
- Agility
- Creative problem solving
- Technical and business context understanding
- Executive relationship building
- Collaboration
- Value-based selling
- Product expertise in Atlassian software
- Understanding of Atlassian product and solution offerings
- Ability to lead demonstrations
- Technical guidance in sales
- Partnership building
- Feedback and competitive intelligence tracking
- Continuous learning and development
🎁 Benefits & Perks
- Flexibility in work location
- Health coverage
- Paid volunteer days
- Wellness resources
- Eligibility for bonuses, commissions, and equity
Locations
- Multiple Locations, Global
Salary
114,300 - 179,775 USD / yearly
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Excellent communicationintermediate
- Strong presentation skillsintermediate
- Agilityintermediate
- Creative problem solvingintermediate
- Technical and business context understandingintermediate
- Executive relationship buildingintermediate
- Collaborationintermediate
- Value-based sellingintermediate
- Product expertise in Atlassian softwareintermediate
- Understanding of Atlassian product and solution offeringsintermediate
- Ability to lead demonstrationsintermediate
- Technical guidance in salesintermediate
- Partnership buildingintermediate
- Feedback and competitive intelligence trackingintermediate
- Continuous learning and developmentintermediate
Required Qualifications
- 3+ years of experience interacting with mid-market customers in a pre-sales capacity (experience)
- Excellent communication and strong presentation skills to multi-level audiences (experience)
- Unmatched agility to do what it takes to get the job done (experience)
- Creative problem solver who can interpret complex business problems and deliver compelling value-based solutions (experience)
- Comfortable in both business and technical contexts (experience)
- Customer-centric mindset with a proven track record in building executive relationships (experience)
- Ability to rally internal teams to collaborate across the company to meet customer needs (experience)
Preferred Qualifications
- Love to learn and continuously grow and challenge oneself (experience)
- Open to giving and receiving feedback (experience)
- Tolerate failure, love to win, hate to lose (experience)
- Passionate about making customers and Atlassian successful (experience)
Responsibilities
- Partner with direct sales, partners, and larger account teams on Mid-Market Accounts
- Track customer profile, business problems, complexities, roadmaps, and solution success
- Participate in customer discovery to understand current state and business problems
- Map Atlassian products, platforms, and solutions to customer needs
- Probe for and identify opportunities for cross-product/solution expansion
- Investigate, discover, and assess client pain points
- Be a product expert in the pre-sales process, articulating the value of Atlassian software
- Have a broad understanding of Atlassian product and solution offerings
- Lead value-based demonstrations, both standard and customized
- Understand, lead, and guide the customer's technical needs in the sales process
- Forge strong partnerships with aligned account executives
- Understand, track, and document product feedback and competitive intelligence
- Advocate for product development internally
- Continuously learn, develop, and refine pre-sales and product knowledge and sales processes
Benefits
- general: Flexibility in work location
- general: Health coverage
- general: Paid volunteer days
- general: Wellness resources
- general: Eligibility for bonuses, commissions, and equity
Tags & Categories
Solutions Engineer, Mid Market (West)
Atlassian
Solutions Engineer, Mid Market (West)
Job Description
Solutions Engineer, Mid Market (West)
📋 Job Overview
Atlassian is seeking a Pre-Sales Solutions Engineer for their Mid-Market business to act as a solution expert in the sales cycle. The role involves solving enterprise customers' complex business problems using Atlassian products and aiding in closing deals. The position offers flexibility in work location and emphasizes a team-oriented approach to sales and customer success.
📍 Location: Multiple Locations, Global
🏢 Category: Sales
📅 Posted: 2025-11-06 04:56 AM
🎯 Key Responsibilities
- Partner with direct sales, partners, and larger account teams on Mid-Market Accounts
- Track customer profile, business problems, complexities, roadmaps, and solution success
- Participate in customer discovery to understand current state and business problems
- Map Atlassian products, platforms, and solutions to customer needs
- Probe for and identify opportunities for cross-product/solution expansion
- Investigate, discover, and assess client pain points
- Be a product expert in the pre-sales process, articulating the value of Atlassian software
- Have a broad understanding of Atlassian product and solution offerings
- Lead value-based demonstrations, both standard and customized
- Understand, lead, and guide the customer's technical needs in the sales process
- Forge strong partnerships with aligned account executives
- Understand, track, and document product feedback and competitive intelligence
- Advocate for product development internally
- Continuously learn, develop, and refine pre-sales and product knowledge and sales processes
✅ Required Qualifications
- 3+ years of experience interacting with mid-market customers in a pre-sales capacity
- Excellent communication and strong presentation skills to multi-level audiences
- Unmatched agility to do what it takes to get the job done
- Creative problem solver who can interpret complex business problems and deliver compelling value-based solutions
- Comfortable in both business and technical contexts
- Customer-centric mindset with a proven track record in building executive relationships
- Ability to rally internal teams to collaborate across the company to meet customer needs
⭐ Preferred Qualifications
- Love to learn and continuously grow and challenge oneself
- Open to giving and receiving feedback
- Tolerate failure, love to win, hate to lose
- Passionate about making customers and Atlassian successful
🛠️ Required Skills
- Excellent communication
- Strong presentation skills
- Agility
- Creative problem solving
- Technical and business context understanding
- Executive relationship building
- Collaboration
- Value-based selling
- Product expertise in Atlassian software
- Understanding of Atlassian product and solution offerings
- Ability to lead demonstrations
- Technical guidance in sales
- Partnership building
- Feedback and competitive intelligence tracking
- Continuous learning and development
🎁 Benefits & Perks
- Flexibility in work location
- Health coverage
- Paid volunteer days
- Wellness resources
- Eligibility for bonuses, commissions, and equity
Locations
- Multiple Locations, Global
Salary
114,300 - 179,775 USD / yearly
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Excellent communicationintermediate
- Strong presentation skillsintermediate
- Agilityintermediate
- Creative problem solvingintermediate
- Technical and business context understandingintermediate
- Executive relationship buildingintermediate
- Collaborationintermediate
- Value-based sellingintermediate
- Product expertise in Atlassian softwareintermediate
- Understanding of Atlassian product and solution offeringsintermediate
- Ability to lead demonstrationsintermediate
- Technical guidance in salesintermediate
- Partnership buildingintermediate
- Feedback and competitive intelligence trackingintermediate
- Continuous learning and developmentintermediate
Required Qualifications
- 3+ years of experience interacting with mid-market customers in a pre-sales capacity (experience)
- Excellent communication and strong presentation skills to multi-level audiences (experience)
- Unmatched agility to do what it takes to get the job done (experience)
- Creative problem solver who can interpret complex business problems and deliver compelling value-based solutions (experience)
- Comfortable in both business and technical contexts (experience)
- Customer-centric mindset with a proven track record in building executive relationships (experience)
- Ability to rally internal teams to collaborate across the company to meet customer needs (experience)
Preferred Qualifications
- Love to learn and continuously grow and challenge oneself (experience)
- Open to giving and receiving feedback (experience)
- Tolerate failure, love to win, hate to lose (experience)
- Passionate about making customers and Atlassian successful (experience)
Responsibilities
- Partner with direct sales, partners, and larger account teams on Mid-Market Accounts
- Track customer profile, business problems, complexities, roadmaps, and solution success
- Participate in customer discovery to understand current state and business problems
- Map Atlassian products, platforms, and solutions to customer needs
- Probe for and identify opportunities for cross-product/solution expansion
- Investigate, discover, and assess client pain points
- Be a product expert in the pre-sales process, articulating the value of Atlassian software
- Have a broad understanding of Atlassian product and solution offerings
- Lead value-based demonstrations, both standard and customized
- Understand, lead, and guide the customer's technical needs in the sales process
- Forge strong partnerships with aligned account executives
- Understand, track, and document product feedback and competitive intelligence
- Advocate for product development internally
- Continuously learn, develop, and refine pre-sales and product knowledge and sales processes
Benefits
- general: Flexibility in work location
- general: Health coverage
- general: Paid volunteer days
- general: Wellness resources
- general: Eligibility for bonuses, commissions, and equity
Tags & Categories