Success Accelerator Program Manager
Atlassian
Success Accelerator Program Manager
Job Description
Success Accelerator Program Manager
📋 Job Overview
As a Success Accelerator Program Manager at Atlassian, you will serve as a strategic partner to various teams, driving data-driven insights to enhance customer adoption and satisfaction. You will own critical frameworks and deliver high-impact programs across a broad customer base, ensuring all initiatives are geared towards measurable improvements.
📍 Location: Seattle, United States
🏢 Category: Sales
📅 Posted: 2025-12-05 11:44 PM
🎯 Key Responsibilities
- Serve as a strategic partner to Success Teams and XFN Teams, including Product and Data Science and customer-facing teams
- Ensure data-driven insights inform business decisions and enhance key stakeholder outcomes
- Own the framework that underpins critical programs, driving measurable improvements in customer adoption and satisfaction
- Support the Success Business Office team to deliver high-impact programs across a broad customer base
- Deliver data-driven insights by blending product telemetry with customer behavioral data
- Ensure programs are built and measured around data-backed hypotheses
- Provide structure to complex, ambiguous problems, derive insights, and articulate clearly with diverse teams up to the senior leadership level
- Proactively engage with the management team to identify, prioritize, develop, and execute a quarterly strategy plan
- Report product adoption lift across various programs to evaluate the success of different initiatives
- Own product adoption scoring models across lifecycle stages, ensuring data quality, privacy, and compliance
- Partner with Program Managers to build hypotheses, test, and optimize plays
- Act as a trusted advisor to executive stakeholders, translating complex insight into clear, actionable business strategies
- Continuously evaluate and improve analytics processes, tools, and methodologies to enhance efficiency and impact
- Mentor and upskill team members in analytics best practices and foster a culture of continuous learning
- Influence a mixed audience of varying seniority across the organization; execute, make informed recommendations, and leverage data-driven insights to inform actionable next steps
✅ Required Qualifications
- Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Engineering, or related)
- 8+ years of experience in business strategy, finance, analytics, consulting, OR 6+ in sales strategy, operations, or analytics
- Expert-level Excel skills
- Exceptional communication skills, with the ability to distill complex analyses into clear, actionable insights for diverse audiences
- Ability to connect metrics to business outcomes
- Experience driving change and process improvement in fast-paced environments
🛠️ Required Skills
- Technical expertise
- Business acumen
- Ability to influence cross-functional stakeholders
- Strong presentation skills
- Excel
- Analytics best practices
- Data-driven insights
- Product telemetry
- Customer behavioral data
- Data quality
- Privacy
- Compliance
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Locations
- Seattle, United States
Salary
129,600 - 203,275 USD / yearly
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Technical expertiseintermediate
- Business acumenintermediate
- Ability to influence cross-functional stakeholdersintermediate
- Strong presentation skillsintermediate
- Excelintermediate
- Analytics best practicesintermediate
- Data-driven insightsintermediate
- Product telemetryintermediate
- Customer behavioral dataintermediate
- Data qualityintermediate
- Privacyintermediate
- Complianceintermediate
Required Qualifications
- Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Engineering, or related) (experience)
- 8+ years of experience in business strategy, finance, analytics, consulting, OR 6+ in sales strategy, operations, or analytics (experience)
- Expert-level Excel skills (experience)
- Exceptional communication skills, with the ability to distill complex analyses into clear, actionable insights for diverse audiences (experience)
- Ability to connect metrics to business outcomes (experience)
- Experience driving change and process improvement in fast-paced environments (experience)
Responsibilities
- Serve as a strategic partner to Success Teams and XFN Teams, including Product and Data Science and customer-facing teams
- Ensure data-driven insights inform business decisions and enhance key stakeholder outcomes
- Own the framework that underpins critical programs, driving measurable improvements in customer adoption and satisfaction
- Support the Success Business Office team to deliver high-impact programs across a broad customer base
- Deliver data-driven insights by blending product telemetry with customer behavioral data
- Ensure programs are built and measured around data-backed hypotheses
- Provide structure to complex, ambiguous problems, derive insights, and articulate clearly with diverse teams up to the senior leadership level
- Proactively engage with the management team to identify, prioritize, develop, and execute a quarterly strategy plan
- Report product adoption lift across various programs to evaluate the success of different initiatives
- Own product adoption scoring models across lifecycle stages, ensuring data quality, privacy, and compliance
- Partner with Program Managers to build hypotheses, test, and optimize plays
- Act as a trusted advisor to executive stakeholders, translating complex insight into clear, actionable business strategies
- Continuously evaluate and improve analytics processes, tools, and methodologies to enhance efficiency and impact
- Mentor and upskill team members in analytics best practices and foster a culture of continuous learning
- Influence a mixed audience of varying seniority across the organization; execute, make informed recommendations, and leverage data-driven insights to inform actionable next steps
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Tags & Categories
Success Accelerator Program Manager
Atlassian
Success Accelerator Program Manager
Job Description
Success Accelerator Program Manager
📋 Job Overview
As a Success Accelerator Program Manager at Atlassian, you will serve as a strategic partner to various teams, driving data-driven insights to enhance customer adoption and satisfaction. You will own critical frameworks and deliver high-impact programs across a broad customer base, ensuring all initiatives are geared towards measurable improvements.
📍 Location: Seattle, United States
🏢 Category: Sales
📅 Posted: 2025-12-05 11:44 PM
🎯 Key Responsibilities
- Serve as a strategic partner to Success Teams and XFN Teams, including Product and Data Science and customer-facing teams
- Ensure data-driven insights inform business decisions and enhance key stakeholder outcomes
- Own the framework that underpins critical programs, driving measurable improvements in customer adoption and satisfaction
- Support the Success Business Office team to deliver high-impact programs across a broad customer base
- Deliver data-driven insights by blending product telemetry with customer behavioral data
- Ensure programs are built and measured around data-backed hypotheses
- Provide structure to complex, ambiguous problems, derive insights, and articulate clearly with diverse teams up to the senior leadership level
- Proactively engage with the management team to identify, prioritize, develop, and execute a quarterly strategy plan
- Report product adoption lift across various programs to evaluate the success of different initiatives
- Own product adoption scoring models across lifecycle stages, ensuring data quality, privacy, and compliance
- Partner with Program Managers to build hypotheses, test, and optimize plays
- Act as a trusted advisor to executive stakeholders, translating complex insight into clear, actionable business strategies
- Continuously evaluate and improve analytics processes, tools, and methodologies to enhance efficiency and impact
- Mentor and upskill team members in analytics best practices and foster a culture of continuous learning
- Influence a mixed audience of varying seniority across the organization; execute, make informed recommendations, and leverage data-driven insights to inform actionable next steps
✅ Required Qualifications
- Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Engineering, or related)
- 8+ years of experience in business strategy, finance, analytics, consulting, OR 6+ in sales strategy, operations, or analytics
- Expert-level Excel skills
- Exceptional communication skills, with the ability to distill complex analyses into clear, actionable insights for diverse audiences
- Ability to connect metrics to business outcomes
- Experience driving change and process improvement in fast-paced environments
🛠️ Required Skills
- Technical expertise
- Business acumen
- Ability to influence cross-functional stakeholders
- Strong presentation skills
- Excel
- Analytics best practices
- Data-driven insights
- Product telemetry
- Customer behavioral data
- Data quality
- Privacy
- Compliance
🎁 Benefits & Perks
- Health and wellbeing resources
- Paid volunteer days
- Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Locations
- Seattle, United States
Salary
129,600 - 203,275 USD / yearly
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Technical expertiseintermediate
- Business acumenintermediate
- Ability to influence cross-functional stakeholdersintermediate
- Strong presentation skillsintermediate
- Excelintermediate
- Analytics best practicesintermediate
- Data-driven insightsintermediate
- Product telemetryintermediate
- Customer behavioral dataintermediate
- Data qualityintermediate
- Privacyintermediate
- Complianceintermediate
Required Qualifications
- Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Engineering, or related) (experience)
- 8+ years of experience in business strategy, finance, analytics, consulting, OR 6+ in sales strategy, operations, or analytics (experience)
- Expert-level Excel skills (experience)
- Exceptional communication skills, with the ability to distill complex analyses into clear, actionable insights for diverse audiences (experience)
- Ability to connect metrics to business outcomes (experience)
- Experience driving change and process improvement in fast-paced environments (experience)
Responsibilities
- Serve as a strategic partner to Success Teams and XFN Teams, including Product and Data Science and customer-facing teams
- Ensure data-driven insights inform business decisions and enhance key stakeholder outcomes
- Own the framework that underpins critical programs, driving measurable improvements in customer adoption and satisfaction
- Support the Success Business Office team to deliver high-impact programs across a broad customer base
- Deliver data-driven insights by blending product telemetry with customer behavioral data
- Ensure programs are built and measured around data-backed hypotheses
- Provide structure to complex, ambiguous problems, derive insights, and articulate clearly with diverse teams up to the senior leadership level
- Proactively engage with the management team to identify, prioritize, develop, and execute a quarterly strategy plan
- Report product adoption lift across various programs to evaluate the success of different initiatives
- Own product adoption scoring models across lifecycle stages, ensuring data quality, privacy, and compliance
- Partner with Program Managers to build hypotheses, test, and optimize plays
- Act as a trusted advisor to executive stakeholders, translating complex insight into clear, actionable business strategies
- Continuously evaluate and improve analytics processes, tools, and methodologies to enhance efficiency and impact
- Mentor and upskill team members in analytics best practices and foster a culture of continuous learning
- Influence a mixed audience of varying seniority across the organization; execute, make informed recommendations, and leverage data-driven insights to inform actionable next steps
Benefits
- general: Health and wellbeing resources
- general: Paid volunteer days
- general: Wide range of perks and benefits designed to support you, your family and to help you engage with your local community
Tags & Categories