Product Innovation at AT&T

At AT&T, Product Innovation combines bold ideas with real world impact. Our team, a dynamic group of product managers, is passionate about transforming how people connect and experience technology.

We operate with startup agility and global reach, empowering you to shape products impacting millions. Enjoy the freedom to experiment, resources to scale, and urgency to deliver. We move fast, stay accountable, and turn ideas into market-defining solutions quickly.

As a Lead or Principal Product Manager, you will set strategy, oversee results, and create products that delight customers. You’ll work across teams to transform insights into innovations—and convert those innovations into real customer and business wins.

Key Responsibilities

Product Vision & Strategy

• Define an inspiring North Star and roadmap for AT&T consumer experiences.
• Translate customer needs and market signals into product bets, investment plans, and success metrics.

Innovation & Experimentation

• Lead ideation sprints; quickly prototype, test, and iterate to identify promising signals.
• Use large-scale experimentation to validate direction and reduce risk for bold ideas.

Customer‑Centric Execution

• Convert insights into world-class experiences, with a focus on customer value and business outcomes.
• Craft crisp narratives that give context and autonomy for design/engineering to build optimal solutions.

Operational Excellence

• Drive end-to-end delivery while managing backlogs, trade-offs, timelines, and dependencies.
• Instrument products for learning; set guardrails, measure impact, and refine continuously after launch.

Market Intelligence & Growth

• Stay ahead of trends in connectivity, media, and devices; synthesize insights into differentiated strategy.
• Shape your go‑to‑market strategy with Marketing, Care, and Retail, then expand adoption through product‑led growth, lifecycle initiatives, and targeted campaigns.

Team Collaboration & Influence

• Build trust-based partnerships; align teams on outcomes and elevate product standards.
• Communicate clearly and often—reviews, narratives, updates that drive decisions.
• Foster a culture of curiosity, psychological safety, and continuous improvement across product teams.

Why You’ll Love It

• Impact at Scale: Shape experiences that reach tens of millions of customers.
• Model + Momentum: Autonomy to build, resources to ship, and a platform to learn fast.
• Talent: Collaborate with seasoned builders who care deeply about craft, quality, and outcomes.
• Purpose: Help redefine what connectivity can do for people, homes, and communities.

Qualifications

• Experience: 5+ years in Product Management, with a record of working on impactful consumer products.
• Ownership: Proven ability to lead teams, managing strategy, roadmap, and results.
• Product Craft: Strong product instincts; fluency in experimentation, metrics, and data-driven decisions.
• Execution: Mastery of modern product development practices; comfortable navigating complexity, dependencies, and trade-offs.
• Communication: Clear, concise storytelling that aligns teams and influences senior stakeholders with data and narrative.
• Mindset: Curious, resourceful, resilient—thrives in ambiguity, raises the bar, and learns quickly.

Team Values

• You define achievement as serving customers and advancing the business, celebrating team wins over individual credit.
• You’re continuously learning and improving; no job is too big or too small when it serves the mission.
• You’re the kind of teammate people want to build with: empathetic, reliable, and service oriented.
• You’re skilled in your craft and eager to build great products: proven before and still hungry.
• You’re a creative problem-solver who removes obstacles independently and challenges the status quo with feasible alternatives.
• You bring bold ideas and also know how to turn them into viable business solutions.