Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:

• May develop new processes, define processing or handling requirements, compile/evaluate test data.

• Make recommendations and implement improvements.

• Reviews requirements for compatibility with processing methods.

• Develops/modifies processes, methods, and controls to meet quality standards.

• Conducts feasibility studies and recommends process improvements.

• May provide data mining, reporting, and support to technical network programs and initiatives for network data standards and integrity.

• Analyze, track, and publish methods and procedures.

• Analyze data to identify root causes of network problems.

• May provide process improvement training.

• Provide technical support on process and compliance.

• Responsible for analysis, design, development, and documentation of network quality/process improvements.

• Aligns improvement to network performance shortfalls.

• Provides consultation on reengineering techniques to improve network process performance and product quality.

• Develops network methods, techniques and evaluation criterion for results.

• Analyzes, tracks and publishes network performance and process/quality indicators and results by constructing reports that are geographically illustrative of network process trends and performance.

• Ensures network process capability, control and improvement by implementing procedures and interpreting network standards.

• Develops network metrics that provide data to measure for future network improvement opportunities.

• Collects data to identify root causes of network problems.

• Measures performance against network process requirements.

• Responsible for the development and implementation of network performance metrics, process control points and results management. Writes/edits technical network manuals.

What you’ll need:

As a Sr. Specialist Network Process & Quality, you will be responsible for analysis, design, development, and documentation of network quality/process improvements.

What you’ll bring:

• Required Experience:

  • 2-3 years’ experience

  • Technical Career Pathway (TCP) role.

• Desired Education:

  • Bachelor’s degree in Math, Science, or Engineering preferred or equivalent related network experience.

Environmental Requirements:

This position may be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Supervisory: No

Our Sr. Specialist Network Process & Quality earns between $70,700 - $118,800 annually. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  

• 401(k) plan  

• Tuition reimbursement program  

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  

• Paid Parental Leave  

• Paid Caregiver Leave  

• Additional sick leave beyond what state and local law require may be available but is unprotected  

• Adoption Reimbursement  

• Disability Benefits (short term and long term)  

• Life and Accidental Death Insurance  

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  

• Employee Assistance Programs (EAP)  

• Extensive employee wellness programs  

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Ready to join our team?  Apply today

#LI-Onsite – Full-time office role

Weekly Hours:

40

Time Type:

Regular

Location:

Bloomington, Minnesota

Salary Range:

$70,700.00 - $118,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.