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AskPPL People Support Advisor

Autodesk

Human Resources Jobs

AskPPL People Support Advisor

full-timePosted: Dec 11, 2025

Job Description

AskPPL People Support Advisor

πŸ“‹ Job Overview

The AskPPL People Support Advisor at Autodesk provides frontline support to employees on HR-related inquiries, including benefits, payroll, and policies, ensuring efficient resolution through various channels. This role involves maintaining accurate records, escalating complex issues, and contributing to process improvements to enhance the employee experience. It requires strong communication skills and knowledge of HR systems to deliver high-quality service in a global team environment.

πŸ“ Location: Pune

πŸ“… Posted: Posted 30+ Days Ago

🎯 Key Responsibilities

  • Respond to employee inquiries via email, chat, phone, and ticketing systems
  • Provide guidance on benefits enrollment, payroll issues, and company policies
  • Maintain confidentiality and accurate documentation of interactions
  • Escalate complex cases to specialized HR teams and follow up on resolutions
  • Identify trends in inquiries to recommend process improvements
  • Collaborate with global People team members to ensure consistent support

βœ… Required Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • 2+ years of experience in HR support, customer service, or a similar role
  • Familiarity with HR information systems (HRIS) and case management tools

⭐ Preferred Qualifications

  • Experience in a multinational corporate environment
  • Certification in HR (e.g., SHRM-CP or PHR)
  • Proficiency in additional languages for global support

πŸ› οΈ Required Skills

  • Strong verbal and written communication skills
  • Customer service orientation with empathy and problem-solving abilities
  • Proficiency in Microsoft Office Suite and collaboration tools (e.g., Slack, Microsoft Teams)
  • Knowledge of HR processes and employment regulations
  • Analytical skills for trend identification and reporting
  • Technical aptitude with HRIS platforms like Workday or SuccessFactors

🎁 Benefits & Perks

  • Competitive salary and performance-based incentives
  • Comprehensive health insurance and wellness programs
  • Retirement savings plan with company matching
  • Flexible work arrangements and paid time off
  • Professional development opportunities and learning resources
  • Employee stock purchase plan and other financial perks

Locations

  • Pune, India

Salary

Estimated Salary Rangemedium confidence

800,000 - 1,500,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strong verbal and written communication skillsintermediate
  • Customer service orientation with empathy and problem-solving abilitiesintermediate
  • Proficiency in Microsoft Office Suite and collaboration tools (e.g., Slack, Microsoft Teams)intermediate
  • Knowledge of HR processes and employment regulationsintermediate
  • Analytical skills for trend identification and reportingintermediate
  • Technical aptitude with HRIS platforms like Workday or SuccessFactorsintermediate

Required Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field (experience)
  • 2+ years of experience in HR support, customer service, or a similar role (experience)
  • Familiarity with HR information systems (HRIS) and case management tools (experience)

Preferred Qualifications

  • Experience in a multinational corporate environment (experience)
  • Certification in HR (e.g., SHRM-CP or PHR) (experience)
  • Proficiency in additional languages for global support (experience)

Responsibilities

  • Respond to employee inquiries via email, chat, phone, and ticketing systems
  • Provide guidance on benefits enrollment, payroll issues, and company policies
  • Maintain confidentiality and accurate documentation of interactions
  • Escalate complex cases to specialized HR teams and follow up on resolutions
  • Identify trends in inquiries to recommend process improvements
  • Collaborate with global People team members to ensure consistent support

Benefits

  • general: Competitive salary and performance-based incentives
  • general: Comprehensive health insurance and wellness programs
  • general: Retirement savings plan with company matching
  • general: Flexible work arrangements and paid time off
  • general: Professional development opportunities and learning resources
  • general: Employee stock purchase plan and other financial perks

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Autodesk logo

AskPPL People Support Advisor

Autodesk

Human Resources Jobs

AskPPL People Support Advisor

full-timePosted: Dec 11, 2025

Job Description

AskPPL People Support Advisor

πŸ“‹ Job Overview

The AskPPL People Support Advisor at Autodesk provides frontline support to employees on HR-related inquiries, including benefits, payroll, and policies, ensuring efficient resolution through various channels. This role involves maintaining accurate records, escalating complex issues, and contributing to process improvements to enhance the employee experience. It requires strong communication skills and knowledge of HR systems to deliver high-quality service in a global team environment.

πŸ“ Location: Pune

πŸ“… Posted: Posted 30+ Days Ago

🎯 Key Responsibilities

  • Respond to employee inquiries via email, chat, phone, and ticketing systems
  • Provide guidance on benefits enrollment, payroll issues, and company policies
  • Maintain confidentiality and accurate documentation of interactions
  • Escalate complex cases to specialized HR teams and follow up on resolutions
  • Identify trends in inquiries to recommend process improvements
  • Collaborate with global People team members to ensure consistent support

βœ… Required Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • 2+ years of experience in HR support, customer service, or a similar role
  • Familiarity with HR information systems (HRIS) and case management tools

⭐ Preferred Qualifications

  • Experience in a multinational corporate environment
  • Certification in HR (e.g., SHRM-CP or PHR)
  • Proficiency in additional languages for global support

πŸ› οΈ Required Skills

  • Strong verbal and written communication skills
  • Customer service orientation with empathy and problem-solving abilities
  • Proficiency in Microsoft Office Suite and collaboration tools (e.g., Slack, Microsoft Teams)
  • Knowledge of HR processes and employment regulations
  • Analytical skills for trend identification and reporting
  • Technical aptitude with HRIS platforms like Workday or SuccessFactors

🎁 Benefits & Perks

  • Competitive salary and performance-based incentives
  • Comprehensive health insurance and wellness programs
  • Retirement savings plan with company matching
  • Flexible work arrangements and paid time off
  • Professional development opportunities and learning resources
  • Employee stock purchase plan and other financial perks

Locations

  • Pune, India

Salary

Estimated Salary Rangemedium confidence

800,000 - 1,500,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strong verbal and written communication skillsintermediate
  • Customer service orientation with empathy and problem-solving abilitiesintermediate
  • Proficiency in Microsoft Office Suite and collaboration tools (e.g., Slack, Microsoft Teams)intermediate
  • Knowledge of HR processes and employment regulationsintermediate
  • Analytical skills for trend identification and reportingintermediate
  • Technical aptitude with HRIS platforms like Workday or SuccessFactorsintermediate

Required Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field (experience)
  • 2+ years of experience in HR support, customer service, or a similar role (experience)
  • Familiarity with HR information systems (HRIS) and case management tools (experience)

Preferred Qualifications

  • Experience in a multinational corporate environment (experience)
  • Certification in HR (e.g., SHRM-CP or PHR) (experience)
  • Proficiency in additional languages for global support (experience)

Responsibilities

  • Respond to employee inquiries via email, chat, phone, and ticketing systems
  • Provide guidance on benefits enrollment, payroll issues, and company policies
  • Maintain confidentiality and accurate documentation of interactions
  • Escalate complex cases to specialized HR teams and follow up on resolutions
  • Identify trends in inquiries to recommend process improvements
  • Collaborate with global People team members to ensure consistent support

Benefits

  • general: Competitive salary and performance-based incentives
  • general: Comprehensive health insurance and wellness programs
  • general: Retirement savings plan with company matching
  • general: Flexible work arrangements and paid time off
  • general: Professional development opportunities and learning resources
  • general: Employee stock purchase plan and other financial perks

Target Your Resume for "AskPPL People Support Advisor" , Autodesk

Get personalized recommendations to optimize your resume specifically for AskPPL People Support Advisor. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "AskPPL People Support Advisor" , Autodesk

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

AutodeskPuneTechnologySoftware

Answer 10 quick questions to check your fit for AskPPL People Support Advisor @ Autodesk.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.