Customer Advocacy Manager - Manufacturing
Autodesk
Customer Advocacy Manager - Manufacturing
Job Description
Customer Advocacy Manager - Manufacturing
📋 Job Overview
The Customer Advocacy Manager - Manufacturing role at Autodesk involves leading customer success initiatives for manufacturing clients, ensuring high satisfaction and adoption of Autodesk's software solutions. This position focuses on building strong relationships, gathering feedback, and driving advocacy to enhance product offerings. It is available in two locations, supporting global manufacturing teams.
📍 Location: 2 Locations, 2 Locations
📅 Posted: Posted 30+ Days Ago
🎯 Key Responsibilities
- Develop and execute customer advocacy strategies for manufacturing segment
- Build and maintain relationships with key customers and stakeholders
- Gather and analyze customer feedback to inform product development
- Drive customer reference programs and case studies
- Collaborate with sales, product, and marketing teams to enhance customer experience
- Measure and report on customer satisfaction metrics
✅ Required Qualifications
- Bachelor's degree in Business, Engineering, or related field
- 5+ years of experience in customer success, account management, or advocacy roles
- Proven track record in the manufacturing industry
- Experience with SaaS or enterprise software
⭐ Preferred Qualifications
- Advanced degree or MBA
- 7+ years in customer advocacy within manufacturing
- Familiarity with CAD/CAM technologies
- Experience in international markets
🛠️ Required Skills
- Strong communication and interpersonal skills
- Analytical and problem-solving abilities
- Proficiency in CRM tools like Salesforce
- Knowledge of manufacturing processes and Autodesk products (e.g., Fusion 360, Inventor)
- Project management skills
- Customer-centric mindset
🎁 Benefits & Perks
- Competitive salary and performance bonuses
- Comprehensive health, dental, and vision insurance
- 401(k) matching and retirement plans
- Flexible work arrangements and remote options
- Professional development and learning opportunities
- Paid time off and wellness programs
Locations
- 2 Locations, 2 Locations
Salary
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication and interpersonal skillsintermediate
- Analytical and problem-solving abilitiesintermediate
- Proficiency in CRM tools like Salesforceintermediate
- Knowledge of manufacturing processes and Autodesk products (e.g., Fusion 360, Inventor)intermediate
- Project management skillsintermediate
- Customer-centric mindsetintermediate
Required Qualifications
- Bachelor's degree in Business, Engineering, or related field (experience)
- 5+ years of experience in customer success, account management, or advocacy roles (experience)
- Proven track record in the manufacturing industry (experience)
- Experience with SaaS or enterprise software (experience)
Preferred Qualifications
- Advanced degree or MBA (experience)
- 7+ years in customer advocacy within manufacturing (experience)
- Familiarity with CAD/CAM technologies (experience)
- Experience in international markets (experience)
Responsibilities
- Develop and execute customer advocacy strategies for manufacturing segment
- Build and maintain relationships with key customers and stakeholders
- Gather and analyze customer feedback to inform product development
- Drive customer reference programs and case studies
- Collaborate with sales, product, and marketing teams to enhance customer experience
- Measure and report on customer satisfaction metrics
Benefits
- general: Competitive salary and performance bonuses
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) matching and retirement plans
- general: Flexible work arrangements and remote options
- general: Professional development and learning opportunities
- general: Paid time off and wellness programs
Tags & Categories
Answer 10 quick questions to check your fit for Customer Advocacy Manager - Manufacturing @ Autodesk.
10 Questions
~2 Minutes
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Customer Advocacy Manager - Manufacturing
Autodesk
Customer Advocacy Manager - Manufacturing
Job Description
Customer Advocacy Manager - Manufacturing
📋 Job Overview
The Customer Advocacy Manager - Manufacturing role at Autodesk involves leading customer success initiatives for manufacturing clients, ensuring high satisfaction and adoption of Autodesk's software solutions. This position focuses on building strong relationships, gathering feedback, and driving advocacy to enhance product offerings. It is available in two locations, supporting global manufacturing teams.
📍 Location: 2 Locations, 2 Locations
📅 Posted: Posted 30+ Days Ago
🎯 Key Responsibilities
- Develop and execute customer advocacy strategies for manufacturing segment
- Build and maintain relationships with key customers and stakeholders
- Gather and analyze customer feedback to inform product development
- Drive customer reference programs and case studies
- Collaborate with sales, product, and marketing teams to enhance customer experience
- Measure and report on customer satisfaction metrics
✅ Required Qualifications
- Bachelor's degree in Business, Engineering, or related field
- 5+ years of experience in customer success, account management, or advocacy roles
- Proven track record in the manufacturing industry
- Experience with SaaS or enterprise software
⭐ Preferred Qualifications
- Advanced degree or MBA
- 7+ years in customer advocacy within manufacturing
- Familiarity with CAD/CAM technologies
- Experience in international markets
🛠️ Required Skills
- Strong communication and interpersonal skills
- Analytical and problem-solving abilities
- Proficiency in CRM tools like Salesforce
- Knowledge of manufacturing processes and Autodesk products (e.g., Fusion 360, Inventor)
- Project management skills
- Customer-centric mindset
🎁 Benefits & Perks
- Competitive salary and performance bonuses
- Comprehensive health, dental, and vision insurance
- 401(k) matching and retirement plans
- Flexible work arrangements and remote options
- Professional development and learning opportunities
- Paid time off and wellness programs
Locations
- 2 Locations, 2 Locations
Salary
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication and interpersonal skillsintermediate
- Analytical and problem-solving abilitiesintermediate
- Proficiency in CRM tools like Salesforceintermediate
- Knowledge of manufacturing processes and Autodesk products (e.g., Fusion 360, Inventor)intermediate
- Project management skillsintermediate
- Customer-centric mindsetintermediate
Required Qualifications
- Bachelor's degree in Business, Engineering, or related field (experience)
- 5+ years of experience in customer success, account management, or advocacy roles (experience)
- Proven track record in the manufacturing industry (experience)
- Experience with SaaS or enterprise software (experience)
Preferred Qualifications
- Advanced degree or MBA (experience)
- 7+ years in customer advocacy within manufacturing (experience)
- Familiarity with CAD/CAM technologies (experience)
- Experience in international markets (experience)
Responsibilities
- Develop and execute customer advocacy strategies for manufacturing segment
- Build and maintain relationships with key customers and stakeholders
- Gather and analyze customer feedback to inform product development
- Drive customer reference programs and case studies
- Collaborate with sales, product, and marketing teams to enhance customer experience
- Measure and report on customer satisfaction metrics
Benefits
- general: Competitive salary and performance bonuses
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) matching and retirement plans
- general: Flexible work arrangements and remote options
- general: Professional development and learning opportunities
- general: Paid time off and wellness programs
Tags & Categories
Answer 10 quick questions to check your fit for Customer Advocacy Manager - Manufacturing @ Autodesk.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs