Customer Success Advisor, D&M (Nordic Market)
Autodesk
Customer Success Advisor, D&M (Nordic Market)
Job Description
Customer Success Advisor, D&M (Nordic Market)
📋 Job Overview
The Customer Success Advisor for D&M in the Nordic Market, based in Spain, plays a pivotal role in driving customer adoption and success for Autodesk's Design & Manufacturing solutions. This position involves collaborating with customers to maximize product value, providing proactive support, and fostering long-term relationships in the Nordic region. The role requires a blend of technical expertise and customer-centric skills to ensure high satisfaction and retention.
📍 Location: Barcelona, Spain
📅 Posted: Posted 30+ Days Ago
🎯 Key Responsibilities
- Serve as the primary point of contact for assigned Nordic customers, ensuring their success with D&M products
- Conduct regular business reviews to identify opportunities for expansion and optimization
- Collaborate with sales, support, and product teams to resolve issues and deliver tailored solutions
- Develop and execute customer success plans, including onboarding, training, and adoption strategies
- Monitor customer health metrics and proactively address risks to prevent churn
- Gather feedback to inform product improvements and contribute to regional market strategies
✅ Required Qualifications
- Bachelor's degree in Engineering, Business, or related field
- 3+ years of experience in customer success, account management, or sales support within software/SaaS industry
- Proven track record of managing customer relationships in the Nordic market
- Fluency in English and at least one Nordic language (Swedish, Danish, Norwegian, or Finnish)
- Willingness to travel up to 25% within the Nordic region
⭐ Preferred Qualifications
- Experience with Autodesk products (e.g., Inventor, Fusion 360, or Vault)
- Knowledge of manufacturing or design industries
- Advanced degree or certifications in customer success methodologies
- Previous role in a multinational tech company
🛠️ Required Skills
- Strong communication and relationship-building skills
- Analytical mindset for interpreting customer data and metrics
- Proficiency in CRM tools (e.g., Salesforce)
- Technical aptitude with CAD/PLM software
- Problem-solving and project management abilities
- Cultural sensitivity for Nordic market dynamics
- Fluency in Microsoft Office Suite and collaboration tools (e.g., Slack, Zoom)
🎁 Benefits & Perks
- Competitive salary and performance-based incentives
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company matching
- Flexible working hours and remote work options
- Professional development stipend and training opportunities
- Paid time off, including vacation and parental leave
- Employee stock purchase plan
- Wellness programs and gym membership reimbursement
Locations
- Barcelona, Spain
Salary
Estimated Salary Rangemedium confidence
55,000 - 75,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication and relationship-building skillsintermediate
- Analytical mindset for interpreting customer data and metricsintermediate
- Proficiency in CRM tools (e.g., Salesforce)intermediate
- Technical aptitude with CAD/PLM softwareintermediate
- Problem-solving and project management abilitiesintermediate
- Cultural sensitivity for Nordic market dynamicsintermediate
- Fluency in Microsoft Office Suite and collaboration tools (e.g., Slack, Zoom)intermediate
Required Qualifications
- Bachelor's degree in Engineering, Business, or related field (experience)
- 3+ years of experience in customer success, account management, or sales support within software/SaaS industry (experience)
- Proven track record of managing customer relationships in the Nordic market (experience)
- Fluency in English and at least one Nordic language (Swedish, Danish, Norwegian, or Finnish) (experience)
- Willingness to travel up to 25% within the Nordic region (experience)
Preferred Qualifications
- Experience with Autodesk products (e.g., Inventor, Fusion 360, or Vault) (experience)
- Knowledge of manufacturing or design industries (experience)
- Advanced degree or certifications in customer success methodologies (experience)
- Previous role in a multinational tech company (experience)
Responsibilities
- Serve as the primary point of contact for assigned Nordic customers, ensuring their success with D&M products
- Conduct regular business reviews to identify opportunities for expansion and optimization
- Collaborate with sales, support, and product teams to resolve issues and deliver tailored solutions
- Develop and execute customer success plans, including onboarding, training, and adoption strategies
- Monitor customer health metrics and proactively address risks to prevent churn
- Gather feedback to inform product improvements and contribute to regional market strategies
Benefits
- general: Competitive salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: Retirement savings plan with company matching
- general: Flexible working hours and remote work options
- general: Professional development stipend and training opportunities
- general: Paid time off, including vacation and parental leave
- general: Employee stock purchase plan
- general: Wellness programs and gym membership reimbursement
Tags & Categories
Answer 10 quick questions to check your fit for Customer Success Advisor, D&M (Nordic Market) @ Autodesk.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs
Customer Success Advisor, D&M (Nordic Market)
Autodesk
Customer Success Advisor, D&M (Nordic Market)
Job Description
Customer Success Advisor, D&M (Nordic Market)
📋 Job Overview
The Customer Success Advisor for D&M in the Nordic Market, based in Spain, plays a pivotal role in driving customer adoption and success for Autodesk's Design & Manufacturing solutions. This position involves collaborating with customers to maximize product value, providing proactive support, and fostering long-term relationships in the Nordic region. The role requires a blend of technical expertise and customer-centric skills to ensure high satisfaction and retention.
📍 Location: Barcelona, Spain
📅 Posted: Posted 30+ Days Ago
🎯 Key Responsibilities
- Serve as the primary point of contact for assigned Nordic customers, ensuring their success with D&M products
- Conduct regular business reviews to identify opportunities for expansion and optimization
- Collaborate with sales, support, and product teams to resolve issues and deliver tailored solutions
- Develop and execute customer success plans, including onboarding, training, and adoption strategies
- Monitor customer health metrics and proactively address risks to prevent churn
- Gather feedback to inform product improvements and contribute to regional market strategies
✅ Required Qualifications
- Bachelor's degree in Engineering, Business, or related field
- 3+ years of experience in customer success, account management, or sales support within software/SaaS industry
- Proven track record of managing customer relationships in the Nordic market
- Fluency in English and at least one Nordic language (Swedish, Danish, Norwegian, or Finnish)
- Willingness to travel up to 25% within the Nordic region
⭐ Preferred Qualifications
- Experience with Autodesk products (e.g., Inventor, Fusion 360, or Vault)
- Knowledge of manufacturing or design industries
- Advanced degree or certifications in customer success methodologies
- Previous role in a multinational tech company
🛠️ Required Skills
- Strong communication and relationship-building skills
- Analytical mindset for interpreting customer data and metrics
- Proficiency in CRM tools (e.g., Salesforce)
- Technical aptitude with CAD/PLM software
- Problem-solving and project management abilities
- Cultural sensitivity for Nordic market dynamics
- Fluency in Microsoft Office Suite and collaboration tools (e.g., Slack, Zoom)
🎁 Benefits & Perks
- Competitive salary and performance-based incentives
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company matching
- Flexible working hours and remote work options
- Professional development stipend and training opportunities
- Paid time off, including vacation and parental leave
- Employee stock purchase plan
- Wellness programs and gym membership reimbursement
Locations
- Barcelona, Spain
Salary
Estimated Salary Rangemedium confidence
55,000 - 75,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication and relationship-building skillsintermediate
- Analytical mindset for interpreting customer data and metricsintermediate
- Proficiency in CRM tools (e.g., Salesforce)intermediate
- Technical aptitude with CAD/PLM softwareintermediate
- Problem-solving and project management abilitiesintermediate
- Cultural sensitivity for Nordic market dynamicsintermediate
- Fluency in Microsoft Office Suite and collaboration tools (e.g., Slack, Zoom)intermediate
Required Qualifications
- Bachelor's degree in Engineering, Business, or related field (experience)
- 3+ years of experience in customer success, account management, or sales support within software/SaaS industry (experience)
- Proven track record of managing customer relationships in the Nordic market (experience)
- Fluency in English and at least one Nordic language (Swedish, Danish, Norwegian, or Finnish) (experience)
- Willingness to travel up to 25% within the Nordic region (experience)
Preferred Qualifications
- Experience with Autodesk products (e.g., Inventor, Fusion 360, or Vault) (experience)
- Knowledge of manufacturing or design industries (experience)
- Advanced degree or certifications in customer success methodologies (experience)
- Previous role in a multinational tech company (experience)
Responsibilities
- Serve as the primary point of contact for assigned Nordic customers, ensuring their success with D&M products
- Conduct regular business reviews to identify opportunities for expansion and optimization
- Collaborate with sales, support, and product teams to resolve issues and deliver tailored solutions
- Develop and execute customer success plans, including onboarding, training, and adoption strategies
- Monitor customer health metrics and proactively address risks to prevent churn
- Gather feedback to inform product improvements and contribute to regional market strategies
Benefits
- general: Competitive salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: Retirement savings plan with company matching
- general: Flexible working hours and remote work options
- general: Professional development stipend and training opportunities
- general: Paid time off, including vacation and parental leave
- general: Employee stock purchase plan
- general: Wellness programs and gym membership reimbursement
Tags & Categories
Answer 10 quick questions to check your fit for Customer Success Advisor, D&M (Nordic Market) @ Autodesk.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs