Customer Success Advisor, Spain/Italy D&M
Autodesk
Customer Success Advisor, Spain/Italy D&M
Job Description
Customer Success Advisor, Spain/Italy D&M
📋 Job Overview
The Customer Success Advisor for Spain/Italy in Autodesk's Design & Manufacturing division plays a key role in ensuring customer satisfaction and adoption of Autodesk's software solutions. Based in Spain, the position involves providing proactive support, managing customer relationships, and driving product usage to achieve success metrics. This role requires strong communication skills and knowledge of design and manufacturing technologies to help customers maximize value from Autodesk products.
📍 Location: Barcelona, Spain
📅 Posted: Posted 22 Days Ago
🎯 Key Responsibilities
- Serve as the primary point of contact for assigned customers in Spain and Italy
- Conduct regular business reviews to assess customer health and adoption
- Identify upsell opportunities and collaborate with sales teams
- Provide training and best practices guidance on Autodesk software
- Resolve customer issues and escalate to technical support when needed
- Track and report on customer success metrics and KPIs
✅ Required Qualifications
- Bachelor's degree in Business, Engineering, or related field
- 3+ years of experience in customer success, account management, or sales support
- Fluency in Spanish and Italian
- Experience in the design and manufacturing industry
⭐ Preferred Qualifications
- Master's degree in a relevant discipline
- 5+ years in SaaS customer success roles
- Knowledge of Autodesk products (e.g., Inventor, Fusion 360)
- Experience working with European markets
🛠️ Required Skills
- Strong communication and relationship-building skills
- Proficiency in CRM tools (e.g., Salesforce)
- Analytical skills for metrics and reporting
- Technical aptitude with CAD/CAE software
- Problem-solving and customer advocacy
- Time management and project coordination
- Fluency in English, Spanish, and Italian
🎁 Benefits & Perks
- Competitive salary and performance bonuses
- Comprehensive health and dental insurance
- Retirement savings plan with company match
- Flexible working hours and remote work options
- Professional development and training opportunities
- Generous paid time off and parental leave
- Employee stock purchase plan
Locations
- Barcelona, Spain
Salary
Estimated Salary Rangemedium confidence
45,000 - 65,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication and relationship-building skillsintermediate
- Proficiency in CRM tools (e.g., Salesforce)intermediate
- Analytical skills for metrics and reportingintermediate
- Technical aptitude with CAD/CAE softwareintermediate
- Problem-solving and customer advocacyintermediate
- Time management and project coordinationintermediate
- Fluency in English, Spanish, and Italianintermediate
Required Qualifications
- Bachelor's degree in Business, Engineering, or related field (experience)
- 3+ years of experience in customer success, account management, or sales support (experience)
- Fluency in Spanish and Italian (experience)
- Experience in the design and manufacturing industry (experience)
Preferred Qualifications
- Master's degree in a relevant discipline (experience)
- 5+ years in SaaS customer success roles (experience)
- Knowledge of Autodesk products (e.g., Inventor, Fusion 360) (experience)
- Experience working with European markets (experience)
Responsibilities
- Serve as the primary point of contact for assigned customers in Spain and Italy
- Conduct regular business reviews to assess customer health and adoption
- Identify upsell opportunities and collaborate with sales teams
- Provide training and best practices guidance on Autodesk software
- Resolve customer issues and escalate to technical support when needed
- Track and report on customer success metrics and KPIs
Benefits
- general: Competitive salary and performance bonuses
- general: Comprehensive health and dental insurance
- general: Retirement savings plan with company match
- general: Flexible working hours and remote work options
- general: Professional development and training opportunities
- general: Generous paid time off and parental leave
- general: Employee stock purchase plan
Tags & Categories
Answer 10 quick questions to check your fit for Customer Success Advisor, Spain/Italy D&M @ Autodesk.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs
Customer Success Advisor, Spain/Italy D&M
Autodesk
Customer Success Advisor, Spain/Italy D&M
Job Description
Customer Success Advisor, Spain/Italy D&M
📋 Job Overview
The Customer Success Advisor for Spain/Italy in Autodesk's Design & Manufacturing division plays a key role in ensuring customer satisfaction and adoption of Autodesk's software solutions. Based in Spain, the position involves providing proactive support, managing customer relationships, and driving product usage to achieve success metrics. This role requires strong communication skills and knowledge of design and manufacturing technologies to help customers maximize value from Autodesk products.
📍 Location: Barcelona, Spain
📅 Posted: Posted 22 Days Ago
🎯 Key Responsibilities
- Serve as the primary point of contact for assigned customers in Spain and Italy
- Conduct regular business reviews to assess customer health and adoption
- Identify upsell opportunities and collaborate with sales teams
- Provide training and best practices guidance on Autodesk software
- Resolve customer issues and escalate to technical support when needed
- Track and report on customer success metrics and KPIs
✅ Required Qualifications
- Bachelor's degree in Business, Engineering, or related field
- 3+ years of experience in customer success, account management, or sales support
- Fluency in Spanish and Italian
- Experience in the design and manufacturing industry
⭐ Preferred Qualifications
- Master's degree in a relevant discipline
- 5+ years in SaaS customer success roles
- Knowledge of Autodesk products (e.g., Inventor, Fusion 360)
- Experience working with European markets
🛠️ Required Skills
- Strong communication and relationship-building skills
- Proficiency in CRM tools (e.g., Salesforce)
- Analytical skills for metrics and reporting
- Technical aptitude with CAD/CAE software
- Problem-solving and customer advocacy
- Time management and project coordination
- Fluency in English, Spanish, and Italian
🎁 Benefits & Perks
- Competitive salary and performance bonuses
- Comprehensive health and dental insurance
- Retirement savings plan with company match
- Flexible working hours and remote work options
- Professional development and training opportunities
- Generous paid time off and parental leave
- Employee stock purchase plan
Locations
- Barcelona, Spain
Salary
Estimated Salary Rangemedium confidence
45,000 - 65,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication and relationship-building skillsintermediate
- Proficiency in CRM tools (e.g., Salesforce)intermediate
- Analytical skills for metrics and reportingintermediate
- Technical aptitude with CAD/CAE softwareintermediate
- Problem-solving and customer advocacyintermediate
- Time management and project coordinationintermediate
- Fluency in English, Spanish, and Italianintermediate
Required Qualifications
- Bachelor's degree in Business, Engineering, or related field (experience)
- 3+ years of experience in customer success, account management, or sales support (experience)
- Fluency in Spanish and Italian (experience)
- Experience in the design and manufacturing industry (experience)
Preferred Qualifications
- Master's degree in a relevant discipline (experience)
- 5+ years in SaaS customer success roles (experience)
- Knowledge of Autodesk products (e.g., Inventor, Fusion 360) (experience)
- Experience working with European markets (experience)
Responsibilities
- Serve as the primary point of contact for assigned customers in Spain and Italy
- Conduct regular business reviews to assess customer health and adoption
- Identify upsell opportunities and collaborate with sales teams
- Provide training and best practices guidance on Autodesk software
- Resolve customer issues and escalate to technical support when needed
- Track and report on customer success metrics and KPIs
Benefits
- general: Competitive salary and performance bonuses
- general: Comprehensive health and dental insurance
- general: Retirement savings plan with company match
- general: Flexible working hours and remote work options
- general: Professional development and training opportunities
- general: Generous paid time off and parental leave
- general: Employee stock purchase plan
Tags & Categories
Answer 10 quick questions to check your fit for Customer Success Advisor, Spain/Italy D&M @ Autodesk.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs