Customer Success Advisor - Strategic Territory Market Design & Manufacturing Vertical
Autodesk
Customer Success Advisor - Strategic Territory Market Design & Manufacturing Vertical
Job Description
Customer Success Advisor - Strategic Territory Market Design & Manufacturing Vertical
📋 Job Overview
The Customer Success Advisor for the Strategic Territory Market Design & Manufacturing Vertical at Autodesk plays a pivotal role in driving customer adoption and success with Autodesk's software solutions. This position involves collaborating with strategic accounts to maximize product value, providing expert guidance on implementation, and fostering long-term partnerships in the design and manufacturing sector. The advisor will leverage industry knowledge to support customer growth and retention through proactive strategies and tailored success plans.
📍 Location: Bengaluru
📅 Posted: Posted 2 Days Ago
🎯 Key Responsibilities
- Develop and execute customer success plans for strategic accounts in the design and manufacturing vertical
- Conduct onboarding sessions and provide ongoing training to ensure product adoption
- Monitor customer health metrics and proactively address risks to prevent churn
- Collaborate with sales and product teams to align on customer needs and feedback
- Drive renewals, expansions, and upsell opportunities through value demonstration
- Analyze usage data to recommend optimizations and best practices
✅ Required Qualifications
- Bachelor's degree in Engineering, Business, or related field
- 5+ years of experience in customer success, account management, or sales enablement
- Proven track record in the design and manufacturing industry
- Experience with SaaS or enterprise software solutions
⭐ Preferred Qualifications
- Advanced degree or certifications in manufacturing technologies
- Experience with Autodesk products (e.g., AutoCAD, Inventor, Fusion 360)
- Familiarity with CRM tools like Salesforce
- Strong background in strategic territory management
🛠️ Required Skills
- Excellent communication and relationship-building skills
- Analytical mindset for interpreting customer data and metrics
- Proficiency in customer success methodologies
- Technical aptitude with design and manufacturing software
- Project management and organizational skills
- Ability to work cross-functionally in a fast-paced environment
- Knowledge of CRM systems (e.g., Salesforce)
- Problem-solving and consultative selling abilities
🎁 Benefits & Perks
- Competitive salary and performance-based incentives
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company matching
- Flexible work arrangements and remote options
- Professional development opportunities and tuition reimbursement
- Paid time off, parental leave, and wellness programs
- Employee stock purchase plan and other financial perks
Locations
- Bengaluru, India
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Excellent communication and relationship-building skillsintermediate
- Analytical mindset for interpreting customer data and metricsintermediate
- Proficiency in customer success methodologiesintermediate
- Technical aptitude with design and manufacturing softwareintermediate
- Project management and organizational skillsintermediate
- Ability to work cross-functionally in a fast-paced environmentintermediate
- Knowledge of CRM systems (e.g., Salesforce)intermediate
- Problem-solving and consultative selling abilitiesintermediate
Required Qualifications
- Bachelor's degree in Engineering, Business, or related field (experience)
- 5+ years of experience in customer success, account management, or sales enablement (experience)
- Proven track record in the design and manufacturing industry (experience)
- Experience with SaaS or enterprise software solutions (experience)
Preferred Qualifications
- Advanced degree or certifications in manufacturing technologies (experience)
- Experience with Autodesk products (e.g., AutoCAD, Inventor, Fusion 360) (experience)
- Familiarity with CRM tools like Salesforce (experience)
- Strong background in strategic territory management (experience)
Responsibilities
- Develop and execute customer success plans for strategic accounts in the design and manufacturing vertical
- Conduct onboarding sessions and provide ongoing training to ensure product adoption
- Monitor customer health metrics and proactively address risks to prevent churn
- Collaborate with sales and product teams to align on customer needs and feedback
- Drive renewals, expansions, and upsell opportunities through value demonstration
- Analyze usage data to recommend optimizations and best practices
Benefits
- general: Competitive salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: Retirement savings plan with company matching
- general: Flexible work arrangements and remote options
- general: Professional development opportunities and tuition reimbursement
- general: Paid time off, parental leave, and wellness programs
- general: Employee stock purchase plan and other financial perks
Tags & Categories
Answer 10 quick questions to check your fit for Customer Success Advisor - Strategic Territory Market Design & Manufacturing Vertical @ Autodesk.
10 Questions
~2 Minutes
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Customer Success Advisor - Strategic Territory Market Design & Manufacturing Vertical
Autodesk
Customer Success Advisor - Strategic Territory Market Design & Manufacturing Vertical
Job Description
Customer Success Advisor - Strategic Territory Market Design & Manufacturing Vertical
📋 Job Overview
The Customer Success Advisor for the Strategic Territory Market Design & Manufacturing Vertical at Autodesk plays a pivotal role in driving customer adoption and success with Autodesk's software solutions. This position involves collaborating with strategic accounts to maximize product value, providing expert guidance on implementation, and fostering long-term partnerships in the design and manufacturing sector. The advisor will leverage industry knowledge to support customer growth and retention through proactive strategies and tailored success plans.
📍 Location: Bengaluru
📅 Posted: Posted 2 Days Ago
🎯 Key Responsibilities
- Develop and execute customer success plans for strategic accounts in the design and manufacturing vertical
- Conduct onboarding sessions and provide ongoing training to ensure product adoption
- Monitor customer health metrics and proactively address risks to prevent churn
- Collaborate with sales and product teams to align on customer needs and feedback
- Drive renewals, expansions, and upsell opportunities through value demonstration
- Analyze usage data to recommend optimizations and best practices
✅ Required Qualifications
- Bachelor's degree in Engineering, Business, or related field
- 5+ years of experience in customer success, account management, or sales enablement
- Proven track record in the design and manufacturing industry
- Experience with SaaS or enterprise software solutions
⭐ Preferred Qualifications
- Advanced degree or certifications in manufacturing technologies
- Experience with Autodesk products (e.g., AutoCAD, Inventor, Fusion 360)
- Familiarity with CRM tools like Salesforce
- Strong background in strategic territory management
🛠️ Required Skills
- Excellent communication and relationship-building skills
- Analytical mindset for interpreting customer data and metrics
- Proficiency in customer success methodologies
- Technical aptitude with design and manufacturing software
- Project management and organizational skills
- Ability to work cross-functionally in a fast-paced environment
- Knowledge of CRM systems (e.g., Salesforce)
- Problem-solving and consultative selling abilities
🎁 Benefits & Perks
- Competitive salary and performance-based incentives
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company matching
- Flexible work arrangements and remote options
- Professional development opportunities and tuition reimbursement
- Paid time off, parental leave, and wellness programs
- Employee stock purchase plan and other financial perks
Locations
- Bengaluru, India
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Excellent communication and relationship-building skillsintermediate
- Analytical mindset for interpreting customer data and metricsintermediate
- Proficiency in customer success methodologiesintermediate
- Technical aptitude with design and manufacturing softwareintermediate
- Project management and organizational skillsintermediate
- Ability to work cross-functionally in a fast-paced environmentintermediate
- Knowledge of CRM systems (e.g., Salesforce)intermediate
- Problem-solving and consultative selling abilitiesintermediate
Required Qualifications
- Bachelor's degree in Engineering, Business, or related field (experience)
- 5+ years of experience in customer success, account management, or sales enablement (experience)
- Proven track record in the design and manufacturing industry (experience)
- Experience with SaaS or enterprise software solutions (experience)
Preferred Qualifications
- Advanced degree or certifications in manufacturing technologies (experience)
- Experience with Autodesk products (e.g., AutoCAD, Inventor, Fusion 360) (experience)
- Familiarity with CRM tools like Salesforce (experience)
- Strong background in strategic territory management (experience)
Responsibilities
- Develop and execute customer success plans for strategic accounts in the design and manufacturing vertical
- Conduct onboarding sessions and provide ongoing training to ensure product adoption
- Monitor customer health metrics and proactively address risks to prevent churn
- Collaborate with sales and product teams to align on customer needs and feedback
- Drive renewals, expansions, and upsell opportunities through value demonstration
- Analyze usage data to recommend optimizations and best practices
Benefits
- general: Competitive salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: Retirement savings plan with company matching
- general: Flexible work arrangements and remote options
- general: Professional development opportunities and tuition reimbursement
- general: Paid time off, parental leave, and wellness programs
- general: Employee stock purchase plan and other financial perks
Tags & Categories
Answer 10 quick questions to check your fit for Customer Success Advisor - Strategic Territory Market Design & Manufacturing Vertical @ Autodesk.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs