Customer Success Manager, Central Europe AECO (German Speaker)
Autodesk
Customer Success Manager, Central Europe AECO (German Speaker)
Job Description
Customer Success Manager, Central Europe AECO (German Speaker)
📋 Job Overview
The Customer Success Manager for Central Europe AECO (German Speaker) at Autodesk drives customer adoption and success for architecture, engineering, construction, and operations solutions in the region. Based in Spain, the role involves building relationships with key accounts, ensuring value realization from Autodesk products, and collaborating with sales and product teams to support customer growth. This position requires fluency in German and a passion for helping customers achieve their digital transformation goals.
📍 Location: Barcelona, Spain
📅 Posted: Posted 30+ Days Ago
🎯 Key Responsibilities
- Serve as the primary point of contact for assigned customer accounts in Central Europe
- Develop and execute customer success plans to drive product adoption and renewals
- Conduct regular business reviews and identify upsell opportunities
- Collaborate with sales, support, and product teams to resolve customer issues
- Gather customer feedback to inform product improvements
- Support regional events and training sessions for AECO customers
✅ Required Qualifications
- Bachelor's degree in Business, Engineering, Architecture, or related field
- 3+ years of experience in customer success, account management, or sales support in SaaS or software industry
- Fluency in German and English (written and spoken)
- Experience working with AECO industry clients
- Ability to travel up to 30% within Central Europe
⭐ Preferred Qualifications
- Master's degree or MBA
- 5+ years in customer-facing roles within AEC industry
- Knowledge of Autodesk products (e.g., Revit, AutoCAD, BIM 360)
- Experience in Central European market dynamics
- CRM experience (e.g., Salesforce)
🛠️ Required Skills
- Strong communication and relationship-building skills
- Analytical mindset for customer health metrics
- Proficiency in Microsoft Office and collaboration tools (e.g., Slack, Zoom)
- Understanding of SaaS metrics (e.g., churn, expansion revenue)
- Project management abilities
- Cultural sensitivity for Central European markets
- Technical aptitude with construction industry software
🎁 Benefits & Perks
- Competitive salary and performance-based incentives
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company match
- Flexible working arrangements and remote options
- Professional development budget and training opportunities
- Generous paid time off and parental leave
- Employee stock purchase plan
Locations
- Barcelona, Spain
Salary
Estimated Salary Rangemedium confidence
65,000 - 95,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication and relationship-building skillsintermediate
- Analytical mindset for customer health metricsintermediate
- Proficiency in Microsoft Office and collaboration tools (e.g., Slack, Zoom)intermediate
- Understanding of SaaS metrics (e.g., churn, expansion revenue)intermediate
- Project management abilitiesintermediate
- Cultural sensitivity for Central European marketsintermediate
- Technical aptitude with construction industry softwareintermediate
Required Qualifications
- Bachelor's degree in Business, Engineering, Architecture, or related field (experience)
- 3+ years of experience in customer success, account management, or sales support in SaaS or software industry (experience)
- Fluency in German and English (written and spoken) (experience)
- Experience working with AECO industry clients (experience)
- Ability to travel up to 30% within Central Europe (experience)
Preferred Qualifications
- Master's degree or MBA (experience)
- 5+ years in customer-facing roles within AEC industry (experience)
- Knowledge of Autodesk products (e.g., Revit, AutoCAD, BIM 360) (experience)
- Experience in Central European market dynamics (experience)
- CRM experience (e.g., Salesforce) (experience)
Responsibilities
- Serve as the primary point of contact for assigned customer accounts in Central Europe
- Develop and execute customer success plans to drive product adoption and renewals
- Conduct regular business reviews and identify upsell opportunities
- Collaborate with sales, support, and product teams to resolve customer issues
- Gather customer feedback to inform product improvements
- Support regional events and training sessions for AECO customers
Benefits
- general: Competitive salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: Retirement savings plan with company match
- general: Flexible working arrangements and remote options
- general: Professional development budget and training opportunities
- general: Generous paid time off and parental leave
- general: Employee stock purchase plan
Tags & Categories
Answer 10 quick questions to check your fit for Customer Success Manager, Central Europe AECO (German Speaker) @ Autodesk.
10 Questions
~2 Minutes
Instant Score
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Customer Success Manager, Central Europe AECO (German Speaker)
Autodesk
Customer Success Manager, Central Europe AECO (German Speaker)
Job Description
Customer Success Manager, Central Europe AECO (German Speaker)
📋 Job Overview
The Customer Success Manager for Central Europe AECO (German Speaker) at Autodesk drives customer adoption and success for architecture, engineering, construction, and operations solutions in the region. Based in Spain, the role involves building relationships with key accounts, ensuring value realization from Autodesk products, and collaborating with sales and product teams to support customer growth. This position requires fluency in German and a passion for helping customers achieve their digital transformation goals.
📍 Location: Barcelona, Spain
📅 Posted: Posted 30+ Days Ago
🎯 Key Responsibilities
- Serve as the primary point of contact for assigned customer accounts in Central Europe
- Develop and execute customer success plans to drive product adoption and renewals
- Conduct regular business reviews and identify upsell opportunities
- Collaborate with sales, support, and product teams to resolve customer issues
- Gather customer feedback to inform product improvements
- Support regional events and training sessions for AECO customers
✅ Required Qualifications
- Bachelor's degree in Business, Engineering, Architecture, or related field
- 3+ years of experience in customer success, account management, or sales support in SaaS or software industry
- Fluency in German and English (written and spoken)
- Experience working with AECO industry clients
- Ability to travel up to 30% within Central Europe
⭐ Preferred Qualifications
- Master's degree or MBA
- 5+ years in customer-facing roles within AEC industry
- Knowledge of Autodesk products (e.g., Revit, AutoCAD, BIM 360)
- Experience in Central European market dynamics
- CRM experience (e.g., Salesforce)
🛠️ Required Skills
- Strong communication and relationship-building skills
- Analytical mindset for customer health metrics
- Proficiency in Microsoft Office and collaboration tools (e.g., Slack, Zoom)
- Understanding of SaaS metrics (e.g., churn, expansion revenue)
- Project management abilities
- Cultural sensitivity for Central European markets
- Technical aptitude with construction industry software
🎁 Benefits & Perks
- Competitive salary and performance-based incentives
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company match
- Flexible working arrangements and remote options
- Professional development budget and training opportunities
- Generous paid time off and parental leave
- Employee stock purchase plan
Locations
- Barcelona, Spain
Salary
Estimated Salary Rangemedium confidence
65,000 - 95,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication and relationship-building skillsintermediate
- Analytical mindset for customer health metricsintermediate
- Proficiency in Microsoft Office and collaboration tools (e.g., Slack, Zoom)intermediate
- Understanding of SaaS metrics (e.g., churn, expansion revenue)intermediate
- Project management abilitiesintermediate
- Cultural sensitivity for Central European marketsintermediate
- Technical aptitude with construction industry softwareintermediate
Required Qualifications
- Bachelor's degree in Business, Engineering, Architecture, or related field (experience)
- 3+ years of experience in customer success, account management, or sales support in SaaS or software industry (experience)
- Fluency in German and English (written and spoken) (experience)
- Experience working with AECO industry clients (experience)
- Ability to travel up to 30% within Central Europe (experience)
Preferred Qualifications
- Master's degree or MBA (experience)
- 5+ years in customer-facing roles within AEC industry (experience)
- Knowledge of Autodesk products (e.g., Revit, AutoCAD, BIM 360) (experience)
- Experience in Central European market dynamics (experience)
- CRM experience (e.g., Salesforce) (experience)
Responsibilities
- Serve as the primary point of contact for assigned customer accounts in Central Europe
- Develop and execute customer success plans to drive product adoption and renewals
- Conduct regular business reviews and identify upsell opportunities
- Collaborate with sales, support, and product teams to resolve customer issues
- Gather customer feedback to inform product improvements
- Support regional events and training sessions for AECO customers
Benefits
- general: Competitive salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: Retirement savings plan with company match
- general: Flexible working arrangements and remote options
- general: Professional development budget and training opportunities
- general: Generous paid time off and parental leave
- general: Employee stock purchase plan
Tags & Categories
Answer 10 quick questions to check your fit for Customer Success Manager, Central Europe AECO (German Speaker) @ Autodesk.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs