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Scaled Customer Success – AEC Industry Advisor, DACH market

Autodesk

Customer Support and Service Jobs

Scaled Customer Success – AEC Industry Advisor, DACH market

full-timePosted: Dec 11, 2025

Job Description

Scaled Customer Success – AEC Industry Advisor, DACH market

πŸ“‹ Job Overview

The Scaled Customer Success – AEC Industry Advisor role at Autodesk focuses on supporting customers in the Architecture, Engineering, and Construction (AEC) sector within the DACH market (Germany, Austria, Switzerland) from a base in Spain. The advisor will provide industry-specific guidance, drive customer adoption of Autodesk solutions, and contribute to success strategies for scaled accounts. This position combines technical expertise with customer relationship management to enhance value delivery in the AEC domain.

πŸ“ Location: Barcelona, Spain

πŸ“… Posted: Posted 15 Days Ago

🎯 Key Responsibilities

  • Advise AEC customers on best practices for Autodesk software implementation
  • Develop and deliver industry-specific training and enablement programs
  • Collaborate with sales and support teams to ensure customer success metrics
  • Analyze customer feedback to inform product improvements for AEC sector
  • Participate in regional events and webinars to promote Autodesk solutions in DACH

βœ… Required Qualifications

  • Bachelor's degree in Architecture, Engineering, Construction, or a related field
  • 5+ years of experience in the AEC industry
  • Experience with Autodesk products (e.g., Revit, AutoCAD, BIM 360)
  • Fluency in German and English; additional DACH languages preferred
  • Ability to work remotely from Spain with travel to DACH region

⭐ Preferred Qualifications

  • Advanced degree or certifications in AEC/BIM
  • Prior experience in customer success or consulting roles
  • Knowledge of DACH market regulations and trends in AEC
  • Experience with SaaS or cloud-based construction technologies

πŸ› οΈ Required Skills

  • Deep knowledge of AEC workflows and BIM methodologies
  • Proficiency in Autodesk AEC tools (Revit, Civil 3D, Navisworks)
  • Strong communication and presentation skills
  • Customer-centric problem-solving abilities
  • Analytical skills for success metrics and ROI demonstration
  • Cross-cultural collaboration in international settings

🎁 Benefits & Perks

  • Competitive salary and performance bonuses
  • Comprehensive health and wellness benefits
  • Flexible remote work options with home office stipend
  • Professional development opportunities and certifications
  • Generous paid time off and parental leave
  • Employee stock purchase plan and retirement savings

Locations

  • Barcelona, Spain

Salary

Estimated Salary Rangemedium confidence

85,000 - 120,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Deep knowledge of AEC workflows and BIM methodologiesintermediate
  • Proficiency in Autodesk AEC tools (Revit, Civil 3D, Navisworks)intermediate
  • Strong communication and presentation skillsintermediate
  • Customer-centric problem-solving abilitiesintermediate
  • Analytical skills for success metrics and ROI demonstrationintermediate
  • Cross-cultural collaboration in international settingsintermediate

Required Qualifications

  • Bachelor's degree in Architecture, Engineering, Construction, or a related field (experience)
  • 5+ years of experience in the AEC industry (experience)
  • Experience with Autodesk products (e.g., Revit, AutoCAD, BIM 360) (experience)
  • Fluency in German and English; additional DACH languages preferred (experience)
  • Ability to work remotely from Spain with travel to DACH region (experience)

Preferred Qualifications

  • Advanced degree or certifications in AEC/BIM (experience)
  • Prior experience in customer success or consulting roles (experience)
  • Knowledge of DACH market regulations and trends in AEC (experience)
  • Experience with SaaS or cloud-based construction technologies (experience)

Responsibilities

  • Advise AEC customers on best practices for Autodesk software implementation
  • Develop and deliver industry-specific training and enablement programs
  • Collaborate with sales and support teams to ensure customer success metrics
  • Analyze customer feedback to inform product improvements for AEC sector
  • Participate in regional events and webinars to promote Autodesk solutions in DACH

Benefits

  • general: Competitive salary and performance bonuses
  • general: Comprehensive health and wellness benefits
  • general: Flexible remote work options with home office stipend
  • general: Professional development opportunities and certifications
  • general: Generous paid time off and parental leave
  • general: Employee stock purchase plan and retirement savings

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Autodesk logo

Scaled Customer Success – AEC Industry Advisor, DACH market

Autodesk

Customer Support and Service Jobs

Scaled Customer Success – AEC Industry Advisor, DACH market

full-timePosted: Dec 11, 2025

Job Description

Scaled Customer Success – AEC Industry Advisor, DACH market

πŸ“‹ Job Overview

The Scaled Customer Success – AEC Industry Advisor role at Autodesk focuses on supporting customers in the Architecture, Engineering, and Construction (AEC) sector within the DACH market (Germany, Austria, Switzerland) from a base in Spain. The advisor will provide industry-specific guidance, drive customer adoption of Autodesk solutions, and contribute to success strategies for scaled accounts. This position combines technical expertise with customer relationship management to enhance value delivery in the AEC domain.

πŸ“ Location: Barcelona, Spain

πŸ“… Posted: Posted 15 Days Ago

🎯 Key Responsibilities

  • Advise AEC customers on best practices for Autodesk software implementation
  • Develop and deliver industry-specific training and enablement programs
  • Collaborate with sales and support teams to ensure customer success metrics
  • Analyze customer feedback to inform product improvements for AEC sector
  • Participate in regional events and webinars to promote Autodesk solutions in DACH

βœ… Required Qualifications

  • Bachelor's degree in Architecture, Engineering, Construction, or a related field
  • 5+ years of experience in the AEC industry
  • Experience with Autodesk products (e.g., Revit, AutoCAD, BIM 360)
  • Fluency in German and English; additional DACH languages preferred
  • Ability to work remotely from Spain with travel to DACH region

⭐ Preferred Qualifications

  • Advanced degree or certifications in AEC/BIM
  • Prior experience in customer success or consulting roles
  • Knowledge of DACH market regulations and trends in AEC
  • Experience with SaaS or cloud-based construction technologies

πŸ› οΈ Required Skills

  • Deep knowledge of AEC workflows and BIM methodologies
  • Proficiency in Autodesk AEC tools (Revit, Civil 3D, Navisworks)
  • Strong communication and presentation skills
  • Customer-centric problem-solving abilities
  • Analytical skills for success metrics and ROI demonstration
  • Cross-cultural collaboration in international settings

🎁 Benefits & Perks

  • Competitive salary and performance bonuses
  • Comprehensive health and wellness benefits
  • Flexible remote work options with home office stipend
  • Professional development opportunities and certifications
  • Generous paid time off and parental leave
  • Employee stock purchase plan and retirement savings

Locations

  • Barcelona, Spain

Salary

Estimated Salary Rangemedium confidence

85,000 - 120,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Deep knowledge of AEC workflows and BIM methodologiesintermediate
  • Proficiency in Autodesk AEC tools (Revit, Civil 3D, Navisworks)intermediate
  • Strong communication and presentation skillsintermediate
  • Customer-centric problem-solving abilitiesintermediate
  • Analytical skills for success metrics and ROI demonstrationintermediate
  • Cross-cultural collaboration in international settingsintermediate

Required Qualifications

  • Bachelor's degree in Architecture, Engineering, Construction, or a related field (experience)
  • 5+ years of experience in the AEC industry (experience)
  • Experience with Autodesk products (e.g., Revit, AutoCAD, BIM 360) (experience)
  • Fluency in German and English; additional DACH languages preferred (experience)
  • Ability to work remotely from Spain with travel to DACH region (experience)

Preferred Qualifications

  • Advanced degree or certifications in AEC/BIM (experience)
  • Prior experience in customer success or consulting roles (experience)
  • Knowledge of DACH market regulations and trends in AEC (experience)
  • Experience with SaaS or cloud-based construction technologies (experience)

Responsibilities

  • Advise AEC customers on best practices for Autodesk software implementation
  • Develop and deliver industry-specific training and enablement programs
  • Collaborate with sales and support teams to ensure customer success metrics
  • Analyze customer feedback to inform product improvements for AEC sector
  • Participate in regional events and webinars to promote Autodesk solutions in DACH

Benefits

  • general: Competitive salary and performance bonuses
  • general: Comprehensive health and wellness benefits
  • general: Flexible remote work options with home office stipend
  • general: Professional development opportunities and certifications
  • general: Generous paid time off and parental leave
  • general: Employee stock purchase plan and retirement savings

Target Your Resume for "Scaled Customer Success – AEC Industry Advisor, DACH market" , Autodesk

Get personalized recommendations to optimize your resume specifically for Scaled Customer Success – AEC Industry Advisor, DACH market. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Scaled Customer Success – AEC Industry Advisor, DACH market" , Autodesk

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

AutodeskBarcelonaSpainTechnologySoftware

Answer 10 quick questions to check your fit for Scaled Customer Success – AEC Industry Advisor, DACH market @ Autodesk.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.