Technical Support Specialist for Revit (German Speaking)- General Application
Autodesk
Technical Support Specialist for Revit (German Speaking)- General Application
Job Description
Technical Support Specialist for Revit (German Speaking)- General Application
📋 Job Overview
The Technical Support Specialist for Revit (German Speaking) role at Autodesk involves providing expert technical assistance to German-speaking customers using Revit software. Based in Poland, the position focuses on troubleshooting issues, guiding users through complex workflows, and ensuring high satisfaction in the AEC industry. This general application opportunity supports Autodesk's mission to empower design and make a better world.
📍 Location: Kraków, Poland
📅 Posted: Posted 30+ Days Ago
🎯 Key Responsibilities
- Provide technical support for Revit via phone, email, and chat to German-speaking users
- Diagnose and resolve software issues related to modeling, documentation, and interoperability
- Create and maintain knowledge base articles and support documentation
- Collaborate with product teams to report bugs and suggest improvements
- Escalate complex cases to senior support or engineering teams
✅ Required Qualifications
- Bachelor's degree in Architecture, Engineering, Construction, or related field
- 2+ years of experience in technical support or customer-facing roles
- Fluency in German (written and spoken)
- Proficiency in English
⭐ Preferred Qualifications
- Experience with Autodesk Revit software
- Knowledge of BIM workflows and AEC industry standards
- Customer service certification or training
- Prior experience in software support for design tools
🛠️ Required Skills
- Strong problem-solving and analytical skills
- Excellent communication and customer service abilities
- Technical proficiency in Revit and related Autodesk tools
- Familiarity with Windows OS and networking basics
- Ability to handle multiple support tickets efficiently
- Team collaboration and time management skills
🎁 Benefits & Perks
- Competitive salary and performance-based incentives
- Comprehensive health and wellness benefits
- Flexible working hours and remote work options
- Professional development opportunities and training programs
- Employee stock purchase plan and retirement savings
- Generous paid time off and parental leave
Locations
- Kraków, Poland
Salary
Estimated Salary Rangemedium confidence
45,000 - 65,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong problem-solving and analytical skillsintermediate
- Excellent communication and customer service abilitiesintermediate
- Technical proficiency in Revit and related Autodesk toolsintermediate
- Familiarity with Windows OS and networking basicsintermediate
- Ability to handle multiple support tickets efficientlyintermediate
- Team collaboration and time management skillsintermediate
Required Qualifications
- Bachelor's degree in Architecture, Engineering, Construction, or related field (experience)
- 2+ years of experience in technical support or customer-facing roles (experience)
- Fluency in German (written and spoken) (experience)
- Proficiency in English (experience)
Preferred Qualifications
- Experience with Autodesk Revit software (experience)
- Knowledge of BIM workflows and AEC industry standards (experience)
- Customer service certification or training (experience)
- Prior experience in software support for design tools (experience)
Responsibilities
- Provide technical support for Revit via phone, email, and chat to German-speaking users
- Diagnose and resolve software issues related to modeling, documentation, and interoperability
- Create and maintain knowledge base articles and support documentation
- Collaborate with product teams to report bugs and suggest improvements
- Escalate complex cases to senior support or engineering teams
Benefits
- general: Competitive salary and performance-based incentives
- general: Comprehensive health and wellness benefits
- general: Flexible working hours and remote work options
- general: Professional development opportunities and training programs
- general: Employee stock purchase plan and retirement savings
- general: Generous paid time off and parental leave
Tags & Categories
Answer 10 quick questions to check your fit for Technical Support Specialist for Revit (German Speaking)- General Application @ Autodesk.
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~2 Minutes
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Technical Support Specialist for Revit (German Speaking)- General Application
Autodesk
Technical Support Specialist for Revit (German Speaking)- General Application
Job Description
Technical Support Specialist for Revit (German Speaking)- General Application
📋 Job Overview
The Technical Support Specialist for Revit (German Speaking) role at Autodesk involves providing expert technical assistance to German-speaking customers using Revit software. Based in Poland, the position focuses on troubleshooting issues, guiding users through complex workflows, and ensuring high satisfaction in the AEC industry. This general application opportunity supports Autodesk's mission to empower design and make a better world.
📍 Location: Kraków, Poland
📅 Posted: Posted 30+ Days Ago
🎯 Key Responsibilities
- Provide technical support for Revit via phone, email, and chat to German-speaking users
- Diagnose and resolve software issues related to modeling, documentation, and interoperability
- Create and maintain knowledge base articles and support documentation
- Collaborate with product teams to report bugs and suggest improvements
- Escalate complex cases to senior support or engineering teams
✅ Required Qualifications
- Bachelor's degree in Architecture, Engineering, Construction, or related field
- 2+ years of experience in technical support or customer-facing roles
- Fluency in German (written and spoken)
- Proficiency in English
⭐ Preferred Qualifications
- Experience with Autodesk Revit software
- Knowledge of BIM workflows and AEC industry standards
- Customer service certification or training
- Prior experience in software support for design tools
🛠️ Required Skills
- Strong problem-solving and analytical skills
- Excellent communication and customer service abilities
- Technical proficiency in Revit and related Autodesk tools
- Familiarity with Windows OS and networking basics
- Ability to handle multiple support tickets efficiently
- Team collaboration and time management skills
🎁 Benefits & Perks
- Competitive salary and performance-based incentives
- Comprehensive health and wellness benefits
- Flexible working hours and remote work options
- Professional development opportunities and training programs
- Employee stock purchase plan and retirement savings
- Generous paid time off and parental leave
Locations
- Kraków, Poland
Salary
Estimated Salary Rangemedium confidence
45,000 - 65,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong problem-solving and analytical skillsintermediate
- Excellent communication and customer service abilitiesintermediate
- Technical proficiency in Revit and related Autodesk toolsintermediate
- Familiarity with Windows OS and networking basicsintermediate
- Ability to handle multiple support tickets efficientlyintermediate
- Team collaboration and time management skillsintermediate
Required Qualifications
- Bachelor's degree in Architecture, Engineering, Construction, or related field (experience)
- 2+ years of experience in technical support or customer-facing roles (experience)
- Fluency in German (written and spoken) (experience)
- Proficiency in English (experience)
Preferred Qualifications
- Experience with Autodesk Revit software (experience)
- Knowledge of BIM workflows and AEC industry standards (experience)
- Customer service certification or training (experience)
- Prior experience in software support for design tools (experience)
Responsibilities
- Provide technical support for Revit via phone, email, and chat to German-speaking users
- Diagnose and resolve software issues related to modeling, documentation, and interoperability
- Create and maintain knowledge base articles and support documentation
- Collaborate with product teams to report bugs and suggest improvements
- Escalate complex cases to senior support or engineering teams
Benefits
- general: Competitive salary and performance-based incentives
- general: Comprehensive health and wellness benefits
- general: Flexible working hours and remote work options
- general: Professional development opportunities and training programs
- general: Employee stock purchase plan and retirement savings
- general: Generous paid time off and parental leave
Tags & Categories
Answer 10 quick questions to check your fit for Technical Support Specialist for Revit (German Speaking)- General Application @ Autodesk.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs