COLLECTOR - Careers at AutoZone
AutoZone
COLLECTOR - Careers at AutoZone
Job Description
SUMMARY
- To contact customers via phone in order to collect past due balances on their AutoZone accounts.
- Give credit orientation to customers.
- Provide resolution to invoice and statements requests and direct customers calls.
- Provide resolution to invoice and statements requests and direct customers calls.
- Analize on hand information prior to contact customers to be able to answer customer questions related to their AutoZone account balances.
REQUIREMENTS
- Level of formal education: A bachelor degree (BA, BS) or equivalent.
- Area of study: No special requirement.
- Type of excperience: Customer service, collection experience.
- Special Certifications or technical skills: Billingual, highly customer service oriented, excellent communications skills, ability to work under pressure, team worker.
- Other/Preferred: Communication and analytical skills, problem-solving abilities, proactive with a "can-do" attitude, ability to establish goals and target deadlines
Locations
- Chihuahua, CHIH, Mexico
Salary
Estimated Salary Rangemedium confidence
47,250 - 66,000 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Accounts Receivable Managementintermediate
- Customer Communicationadvanced
- Financial Software (SAP/Oracle)intermediate
- Negotiationintermediate
- Data Analysisintermediate
Required Qualifications
- 2+ years in collections or accounts receivable (experience)
- High school diploma or equivalent (degree)
- Proficiency in Microsoft Excel (experience)
Preferred Qualifications
- Experience in automotive or retail industry (experience)
- Certified Credit Professional (CCP) (certification)
- Bilingual (English/Spanish) (experience)
Responsibilities
- Initiate outbound calls and send reminders to collect overdue payments
- Review and analyze aging reports to identify high-risk accounts
- Negotiate payment arrangements and resolve billing disputes
- Maintain accurate records in collection management systems
- Prepare monthly collection reports and forecasts
- Collaborate with internal teams on credit holds and approvals
Benefits
- Health: Medical, dental, and vision insurance with company contributions
- Retirement: 401(k) with up to 4% employer match
- Time Off: Paid vacation, sick days, and 10 holidays
- Financial: Performance bonuses and employee stock purchase plan
- Development: Tuition reimbursement and ongoing training
- Perks: 30% discount on AutoZone parts and accessories
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COLLECTOR - Careers at AutoZone
AutoZone
COLLECTOR - Careers at AutoZone
Job Description
SUMMARY
- To contact customers via phone in order to collect past due balances on their AutoZone accounts.
- Give credit orientation to customers.
- Provide resolution to invoice and statements requests and direct customers calls.
- Provide resolution to invoice and statements requests and direct customers calls.
- Analize on hand information prior to contact customers to be able to answer customer questions related to their AutoZone account balances.
REQUIREMENTS
- Level of formal education: A bachelor degree (BA, BS) or equivalent.
- Area of study: No special requirement.
- Type of excperience: Customer service, collection experience.
- Special Certifications or technical skills: Billingual, highly customer service oriented, excellent communications skills, ability to work under pressure, team worker.
- Other/Preferred: Communication and analytical skills, problem-solving abilities, proactive with a "can-do" attitude, ability to establish goals and target deadlines
Locations
- Chihuahua, CHIH, Mexico
Salary
Estimated Salary Rangemedium confidence
47,250 - 66,000 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Accounts Receivable Managementintermediate
- Customer Communicationadvanced
- Financial Software (SAP/Oracle)intermediate
- Negotiationintermediate
- Data Analysisintermediate
Required Qualifications
- 2+ years in collections or accounts receivable (experience)
- High school diploma or equivalent (degree)
- Proficiency in Microsoft Excel (experience)
Preferred Qualifications
- Experience in automotive or retail industry (experience)
- Certified Credit Professional (CCP) (certification)
- Bilingual (English/Spanish) (experience)
Responsibilities
- Initiate outbound calls and send reminders to collect overdue payments
- Review and analyze aging reports to identify high-risk accounts
- Negotiate payment arrangements and resolve billing disputes
- Maintain accurate records in collection management systems
- Prepare monthly collection reports and forecasts
- Collaborate with internal teams on credit holds and approvals
Benefits
- Health: Medical, dental, and vision insurance with company contributions
- Retirement: 401(k) with up to 4% employer match
- Time Off: Paid vacation, sick days, and 10 holidays
- Financial: Performance bonuses and employee stock purchase plan
- Development: Tuition reimbursement and ongoing training
- Perks: 30% discount on AutoZone parts and accessories
Tags & Categories
Answer 10 quick questions to check your fit for COLLECTOR - Careers at AutoZone @ AutoZone.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs