Commercial Specialist - Careers at AutoZone
AutoZone
Commercial Specialist - Careers at AutoZone
Job Description
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
Responsibilities
- Assist commercial customers with product selection and order management.
- Maintain accurate billing records and ensure on-time deliveries.
- Conduct account visits to build relationships and ensure service quality.
- Generate new business through outbound calls and in-person outreach.
- Follow cash handling procedures, including deposits and collections.
- Document and inspect all deliveries for accuracy and condition.
- Monitor and report on vehicle maintenance and safety.
- Manage battery consignment inventory and perform weekly stock checks.
- Handle returns and accident procedures according to company policy.
- Lead the commercial department in the absence of the Commercial Sales Manager.
- Promote a safe and compliant work environment for all team members.
Qualifications
What We Are Looking For
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Familiarity with billing, inventory, and delivery processes.
- Commitment to safety and compliance with company procedures.
- Valid driver’s license and a clean driving record.
You’ll Go the Extra Mile If You Have
- Previous experience in commercial sales or automotive retail.
- Knowledge of AutoZone systems and procedures.
- Experience managing or supporting a team.
- Strong organizational and problem-solving skills.
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Locations
- Clarksville, Indiana, United States
Salary
Estimated Salary Rangemedium confidence
47,250 - 71,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Relationship Managementintermediate
- Automotive Parts Knowledgeintermediate
- Sales and Negotiationintermediate
- Order Processing and Inventory Managementbeginner
- Communication Skillsadvanced
Required Qualifications
- 1+ years in sales or customer service, preferably in automotive or B2B (experience)
- High school diploma or equivalent (degree)
- Valid driver's license (experience)
Preferred Qualifications
- 2+ years in automotive parts sales or commercial delivery (experience)
- Associate's degree in business or related field (degree)
- Automotive sales certification (certification)
Responsibilities
- Build and maintain relationships with B2B automotive customers including fleets and repair shops
- Provide expert recommendations on auto parts and accessories to meet customer needs
- Process commercial orders accurately and coordinate efficient delivery schedules
- Monitor inventory levels for commercial high-demand items and place reorders as needed
- Achieve sales targets through proactive outreach and upselling opportunities
- Resolve customer issues promptly to ensure high satisfaction and repeat business
Benefits
- Health: Comprehensive medical, dental, and vision insurance plans
- Financial: 401(k) retirement savings with company match
- Paid Time Off: Generous PTO, holidays, and paid parental leave
- Professional Development: Training programs and career advancement opportunities
- Employee Discounts: Discounts on auto parts and services at AutoZone stores
- General: Performance-based bonuses and employee assistance programs
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Commercial Specialist - Careers at AutoZone
AutoZone
Commercial Specialist - Careers at AutoZone
Job Description
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
Responsibilities
- Assist commercial customers with product selection and order management.
- Maintain accurate billing records and ensure on-time deliveries.
- Conduct account visits to build relationships and ensure service quality.
- Generate new business through outbound calls and in-person outreach.
- Follow cash handling procedures, including deposits and collections.
- Document and inspect all deliveries for accuracy and condition.
- Monitor and report on vehicle maintenance and safety.
- Manage battery consignment inventory and perform weekly stock checks.
- Handle returns and accident procedures according to company policy.
- Lead the commercial department in the absence of the Commercial Sales Manager.
- Promote a safe and compliant work environment for all team members.
Qualifications
What We Are Looking For
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Familiarity with billing, inventory, and delivery processes.
- Commitment to safety and compliance with company procedures.
- Valid driver’s license and a clean driving record.
You’ll Go the Extra Mile If You Have
- Previous experience in commercial sales or automotive retail.
- Knowledge of AutoZone systems and procedures.
- Experience managing or supporting a team.
- Strong organizational and problem-solving skills.
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Locations
- Clarksville, Indiana, United States
Salary
Estimated Salary Rangemedium confidence
47,250 - 71,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Relationship Managementintermediate
- Automotive Parts Knowledgeintermediate
- Sales and Negotiationintermediate
- Order Processing and Inventory Managementbeginner
- Communication Skillsadvanced
Required Qualifications
- 1+ years in sales or customer service, preferably in automotive or B2B (experience)
- High school diploma or equivalent (degree)
- Valid driver's license (experience)
Preferred Qualifications
- 2+ years in automotive parts sales or commercial delivery (experience)
- Associate's degree in business or related field (degree)
- Automotive sales certification (certification)
Responsibilities
- Build and maintain relationships with B2B automotive customers including fleets and repair shops
- Provide expert recommendations on auto parts and accessories to meet customer needs
- Process commercial orders accurately and coordinate efficient delivery schedules
- Monitor inventory levels for commercial high-demand items and place reorders as needed
- Achieve sales targets through proactive outreach and upselling opportunities
- Resolve customer issues promptly to ensure high satisfaction and repeat business
Benefits
- Health: Comprehensive medical, dental, and vision insurance plans
- Financial: 401(k) retirement savings with company match
- Paid Time Off: Generous PTO, holidays, and paid parental leave
- Professional Development: Training programs and career advancement opportunities
- Employee Discounts: Discounts on auto parts and services at AutoZone stores
- General: Performance-based bonuses and employee assistance programs
Tags & Categories
Answer 10 quick questions to check your fit for Commercial Specialist - Careers at AutoZone @ AutoZone.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs