Commercial Specialist - Careers at AutoZone
AutoZone
Commercial Specialist - Careers at AutoZone
Job Description
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
Responsibilities
- Assist commercial customers with product selection and order management.
- Maintain accurate billing records and ensure on-time deliveries.
- Conduct account visits to build relationships and ensure service quality.
- Generate new business through outbound calls and in-person outreach.
- Follow cash handling procedures, including deposits and collections.
- Document and inspect all deliveries for accuracy and condition.
- Monitor and report on vehicle maintenance and safety.
- Manage battery consignment inventory and perform weekly stock checks.
- Handle returns and accident procedures according to company policy.
- Lead the commercial department in the absence of the Commercial Sales Manager.
- Promote a safe and compliant work environment for all team members.
Qualifications
What We Are Looking For
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Familiarity with billing, inventory, and delivery processes.
- Commitment to safety and compliance with company procedures.
- Valid driver’s license and a clean driving record.
You’ll Go the Extra Mile If You Have
- Previous experience in commercial sales or automotive retail.
- Knowledge of AutoZone systems and procedures.
- Experience managing or supporting a team.
- Strong organizational and problem-solving skills.
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Locations
- United States, United States
Salary
Estimated Salary Rangemedium confidence
47,250 - 71,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Relationship Managementintermediate
- Automotive Parts Knowledgeintermediate
- Sales and Order Processingintermediate
- Inventory Managementbeginner
- Communication Skillsadvanced
Required Qualifications
- 1+ years in sales or customer service (experience)
- Valid driver's license (experience)
- High school diploma or equivalent (experience)
Preferred Qualifications
- Automotive industry experience (experience)
- ASE certification (certification)
- Bilingual (Spanish/English) (experience)
Responsibilities
- Build and maintain relationships with B2B customers including fleets and repair shops
- Process orders accurately and coordinate efficient deliveries
- Provide product recommendations and technical support for auto parts
- Manage inventory levels and ensure stock availability for commercial clients
- Achieve sales targets through proactive outreach and upselling
- Handle customer inquiries, complaints, and service issues professionally
Benefits
- Health: Medical, dental, and vision insurance with company contributions
- Retirement: 401(k) plan with matching contributions
- Paid Time Off: Vacation, holidays, and sick leave
- Financial: Performance bonuses and employee stock purchase plan
- Professional: Tuition reimbursement and career development programs
- Perks: Discounts on auto parts and services
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Commercial Specialist - Careers at AutoZone
AutoZone
Commercial Specialist - Careers at AutoZone
Job Description
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
Responsibilities
- Assist commercial customers with product selection and order management.
- Maintain accurate billing records and ensure on-time deliveries.
- Conduct account visits to build relationships and ensure service quality.
- Generate new business through outbound calls and in-person outreach.
- Follow cash handling procedures, including deposits and collections.
- Document and inspect all deliveries for accuracy and condition.
- Monitor and report on vehicle maintenance and safety.
- Manage battery consignment inventory and perform weekly stock checks.
- Handle returns and accident procedures according to company policy.
- Lead the commercial department in the absence of the Commercial Sales Manager.
- Promote a safe and compliant work environment for all team members.
Qualifications
What We Are Looking For
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Familiarity with billing, inventory, and delivery processes.
- Commitment to safety and compliance with company procedures.
- Valid driver’s license and a clean driving record.
You’ll Go the Extra Mile If You Have
- Previous experience in commercial sales or automotive retail.
- Knowledge of AutoZone systems and procedures.
- Experience managing or supporting a team.
- Strong organizational and problem-solving skills.
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Locations
- United States, United States
Salary
Estimated Salary Rangemedium confidence
47,250 - 71,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Relationship Managementintermediate
- Automotive Parts Knowledgeintermediate
- Sales and Order Processingintermediate
- Inventory Managementbeginner
- Communication Skillsadvanced
Required Qualifications
- 1+ years in sales or customer service (experience)
- Valid driver's license (experience)
- High school diploma or equivalent (experience)
Preferred Qualifications
- Automotive industry experience (experience)
- ASE certification (certification)
- Bilingual (Spanish/English) (experience)
Responsibilities
- Build and maintain relationships with B2B customers including fleets and repair shops
- Process orders accurately and coordinate efficient deliveries
- Provide product recommendations and technical support for auto parts
- Manage inventory levels and ensure stock availability for commercial clients
- Achieve sales targets through proactive outreach and upselling
- Handle customer inquiries, complaints, and service issues professionally
Benefits
- Health: Medical, dental, and vision insurance with company contributions
- Retirement: 401(k) plan with matching contributions
- Paid Time Off: Vacation, holidays, and sick leave
- Financial: Performance bonuses and employee stock purchase plan
- Professional: Tuition reimbursement and career development programs
- Perks: Discounts on auto parts and services
Tags & Categories
Answer 10 quick questions to check your fit for Commercial Specialist - Careers at AutoZone @ AutoZone.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs