Commercial Specialist - Careers at AutoZone
AutoZone
Commercial Specialist - Careers at AutoZone
Job Description
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
Responsibilities
- Assist commercial customers with product selection and order management.
- Maintain accurate billing records and ensure on-time deliveries.
- Conduct account visits to build relationships and ensure service quality.
- Generate new business through outbound calls and in-person outreach.
- Follow cash handling procedures, including deposits and collections.
- Document and inspect all deliveries for accuracy and condition.
- Monitor and report on vehicle maintenance and safety.
- Manage battery consignment inventory and perform weekly stock checks.
- Handle returns and accident procedures according to company policy.
- Lead the commercial department in the absence of the Commercial Sales Manager.
- Promote a safe and compliant work environment for all team members.
Qualifications
What We Are Looking For
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Familiarity with billing, inventory, and delivery processes.
- Commitment to safety and compliance with company procedures.
- Valid driver’s license and a clean driving record.
You’ll Go the Extra Mile If You Have
- Previous experience in commercial sales or automotive retail.
- Knowledge of AutoZone systems and procedures.
- Experience managing or supporting a team.
- Strong organizational and problem-solving skills.
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Locations
- United States, United States
Salary
Estimated Salary Rangemedium confidence
42,000 - 60,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceadvanced
- Sales and Relationship Buildingintermediate
- Automotive Parts Knowledgeintermediate
- Inventory Managementintermediate
- Order Processing and Delivery Coordinationintermediate
Required Qualifications
- High school diploma or equivalent (experience)
- Valid driver's license (experience)
- Strong communication skills (experience)
Preferred Qualifications
- 1+ years in sales or customer service (experience)
- Automotive industry experience (experience)
- Forklift certification (certification)
Responsibilities
- Provide exceptional customer service to B2B automotive clients
- Process orders and manage inventory for commercial accounts
- Build and nurture relationships with local businesses and fleets
- Coordinate efficient delivery of auto parts
- Recommend parts and upsell solutions based on customer needs
Benefits
- Health: Medical, dental, and vision insurance
- Financial: 401(k) with company match and employee stock purchase plan
- Time Off: Paid vacation, holidays, and sick leave
- Perks: Employee discounts on auto parts and services
- Development: Tuition reimbursement and career training programs
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Commercial Specialist - Careers at AutoZone
AutoZone
Commercial Specialist - Careers at AutoZone
Job Description
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
Responsibilities
- Assist commercial customers with product selection and order management.
- Maintain accurate billing records and ensure on-time deliveries.
- Conduct account visits to build relationships and ensure service quality.
- Generate new business through outbound calls and in-person outreach.
- Follow cash handling procedures, including deposits and collections.
- Document and inspect all deliveries for accuracy and condition.
- Monitor and report on vehicle maintenance and safety.
- Manage battery consignment inventory and perform weekly stock checks.
- Handle returns and accident procedures according to company policy.
- Lead the commercial department in the absence of the Commercial Sales Manager.
- Promote a safe and compliant work environment for all team members.
Qualifications
What We Are Looking For
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Familiarity with billing, inventory, and delivery processes.
- Commitment to safety and compliance with company procedures.
- Valid driver’s license and a clean driving record.
You’ll Go the Extra Mile If You Have
- Previous experience in commercial sales or automotive retail.
- Knowledge of AutoZone systems and procedures.
- Experience managing or supporting a team.
- Strong organizational and problem-solving skills.
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Locations
- United States, United States
Salary
Estimated Salary Rangemedium confidence
42,000 - 60,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceadvanced
- Sales and Relationship Buildingintermediate
- Automotive Parts Knowledgeintermediate
- Inventory Managementintermediate
- Order Processing and Delivery Coordinationintermediate
Required Qualifications
- High school diploma or equivalent (experience)
- Valid driver's license (experience)
- Strong communication skills (experience)
Preferred Qualifications
- 1+ years in sales or customer service (experience)
- Automotive industry experience (experience)
- Forklift certification (certification)
Responsibilities
- Provide exceptional customer service to B2B automotive clients
- Process orders and manage inventory for commercial accounts
- Build and nurture relationships with local businesses and fleets
- Coordinate efficient delivery of auto parts
- Recommend parts and upsell solutions based on customer needs
Benefits
- Health: Medical, dental, and vision insurance
- Financial: 401(k) with company match and employee stock purchase plan
- Time Off: Paid vacation, holidays, and sick leave
- Perks: Employee discounts on auto parts and services
- Development: Tuition reimbursement and career training programs
Tags & Categories
Answer 10 quick questions to check your fit for Commercial Specialist - Careers at AutoZone @ AutoZone.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs