Commercial Specialist - Careers at AutoZone
AutoZone
Commercial Specialist - Careers at AutoZone
Job Description
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
Responsibilities
- Assist commercial customers with product selection and order management.
- Maintain accurate billing records and ensure on-time deliveries.
- Conduct account visits to build relationships and ensure service quality.
- Generate new business through outbound calls and in-person outreach.
- Follow cash handling procedures, including deposits and collections.
- Document and inspect all deliveries for accuracy and condition.
- Monitor and report on vehicle maintenance and safety.
- Manage battery consignment inventory and perform weekly stock checks.
- Handle returns and accident procedures according to company policy.
- Lead the commercial department in the absence of the Commercial Sales Manager.
- Promote a safe and compliant work environment for all team members.
Qualifications
What We Are Looking For
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Familiarity with billing, inventory, and delivery processes.
- Commitment to safety and compliance with company procedures.
- Valid driver’s license and a clean driving record.
You’ll Go the Extra Mile If You Have
- Previous experience in commercial sales or automotive retail.
- Knowledge of AutoZone systems and procedures.
- Experience managing or supporting a team.
- Strong organizational and problem-solving skills.
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Locations
- Waterloo, Illinois, United States
Salary
Estimated Salary Rangemedium confidence
47,250 - 71,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Relationship Managementintermediate
- Automotive Parts Knowledgeintermediate
- Sales and Upsellingintermediate
- Order Processing and Inventory Managementintermediate
- Communication Skillsadvanced
Required Qualifications
- 1+ years in sales or customer service (experience)
- High school diploma or equivalent (degree)
- Valid driver's license (experience)
Preferred Qualifications
- Experience in automotive or B2B sales (experience)
- Familiarity with fleet management software (experience)
- Associate's degree in business or related field (degree)
Responsibilities
- Develop and maintain relationships with B2B customers including fleet operators and repair shops
- Recommend appropriate auto parts based on customer vehicle needs
- Process orders accurately and ensure timely deliveries
- Monitor inventory and collaborate on restocking to meet demand
- Provide outstanding customer service and resolve inquiries efficiently
Benefits
- Health: Comprehensive medical, dental, and vision insurance
- Financial: 401(k) with company match and employee stock purchase plan
- Time Off: Paid vacation, holidays, and sick leave
- Development: Tuition reimbursement and ongoing training programs
- Perks: Employee discounts on auto parts and services
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Commercial Specialist - Careers at AutoZone
AutoZone
Commercial Specialist - Careers at AutoZone
Job Description
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
Responsibilities
- Assist commercial customers with product selection and order management.
- Maintain accurate billing records and ensure on-time deliveries.
- Conduct account visits to build relationships and ensure service quality.
- Generate new business through outbound calls and in-person outreach.
- Follow cash handling procedures, including deposits and collections.
- Document and inspect all deliveries for accuracy and condition.
- Monitor and report on vehicle maintenance and safety.
- Manage battery consignment inventory and perform weekly stock checks.
- Handle returns and accident procedures according to company policy.
- Lead the commercial department in the absence of the Commercial Sales Manager.
- Promote a safe and compliant work environment for all team members.
Qualifications
What We Are Looking For
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Familiarity with billing, inventory, and delivery processes.
- Commitment to safety and compliance with company procedures.
- Valid driver’s license and a clean driving record.
You’ll Go the Extra Mile If You Have
- Previous experience in commercial sales or automotive retail.
- Knowledge of AutoZone systems and procedures.
- Experience managing or supporting a team.
- Strong organizational and problem-solving skills.
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Locations
- Waterloo, Illinois, United States
Salary
Estimated Salary Rangemedium confidence
47,250 - 71,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Relationship Managementintermediate
- Automotive Parts Knowledgeintermediate
- Sales and Upsellingintermediate
- Order Processing and Inventory Managementintermediate
- Communication Skillsadvanced
Required Qualifications
- 1+ years in sales or customer service (experience)
- High school diploma or equivalent (degree)
- Valid driver's license (experience)
Preferred Qualifications
- Experience in automotive or B2B sales (experience)
- Familiarity with fleet management software (experience)
- Associate's degree in business or related field (degree)
Responsibilities
- Develop and maintain relationships with B2B customers including fleet operators and repair shops
- Recommend appropriate auto parts based on customer vehicle needs
- Process orders accurately and ensure timely deliveries
- Monitor inventory and collaborate on restocking to meet demand
- Provide outstanding customer service and resolve inquiries efficiently
Benefits
- Health: Comprehensive medical, dental, and vision insurance
- Financial: 401(k) with company match and employee stock purchase plan
- Time Off: Paid vacation, holidays, and sick leave
- Development: Tuition reimbursement and ongoing training programs
- Perks: Employee discounts on auto parts and services
Tags & Categories
Answer 10 quick questions to check your fit for Commercial Specialist - Careers at AutoZone @ AutoZone.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs