OPERATIONS TECHNICIAN - Careers at AutoZone
AutoZone
OPERATIONS TECHNICIAN - Careers at AutoZone
Job Description
Position Summary:
Provides second level support for AutoZone Store Technical Support concerning store system issues. Handles problems of a sensitive nature or that require extensive research to resolve. Provides phone resolution, hardware replacement and dispatch of on-site technician if necessary.
Job Responsibilities- Other duties may be assigned:
• Provides phone resolution, troubleshoot, configures, and verify operation status of devices, and store specific system.
• Handles problems of sensitive nature or requiring extensive research to resolve.
• Follows documented escalation procedures when needed and thoroughly document all activities in tickets.
• Provide superior service through fast and prompt interaction with other groups of support.
Skills and Requirements:
• Level of formal education: A high school diploma or equivalent (G.E.D.), may include specialized or vocational courses.
• Area of study: Information Technologies / Computer Science
• Years of experience: One to two years.
• Type of experience: Experience as Customer Contact Specialist / Technical Support / Customer service
• Special certifications or technical skills: Fluent in English and Spanish
• Other/preferred: LINUX, MS Office, MySQL. Portuguese is Desirable.
Locations
- Chihuahua, CHIH, Mexico
Salary
36,750 - 49,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Inventory Managementintermediate
- Forklift Operationintermediate
- Warehouse Safety Protocolsintermediate
- Basic Mechanical Aptitudebeginner
- Customer Serviceintermediate
- Team Collaborationintermediate
Required Qualifications
- High School Diploma or GED (experience)
- Ability to lift 50+ lbs repeatedly (experience)
- Valid driver's license (experience)
- Reliable attendance and punctuality (experience)
Preferred Qualifications
- 1+ year in warehouse or retail operations (experience)
- Forklift certification (experience)
- Knowledge of automotive parts (experience)
Responsibilities
- Receive, inspect, and stock incoming automotive parts and merchandise
- Fulfill customer and commercial orders accurately and efficiently
- Maintain organized and safe warehouse/storage areas
- Operate material handling equipment per safety guidelines
- Assist in merchandising displays and inventory cycle counts
- Support store team during peak sales periods
Benefits
- Health: Medical, dental, and vision insurance with low premiums
- Retirement: 401(k) with company match up to 4%
- Time Off: Paid vacation, holidays, and sick leave
- Financial: Employee stock purchase plan and performance bonuses
- Perks: 20% discount on AutoZone parts and accessories
- Development: Tuition reimbursement and leadership training programs
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Answer 10 quick questions to check your fit for OPERATIONS TECHNICIAN - Careers at AutoZone @ AutoZone.
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OPERATIONS TECHNICIAN - Careers at AutoZone
AutoZone
OPERATIONS TECHNICIAN - Careers at AutoZone
Job Description
Position Summary:
Provides second level support for AutoZone Store Technical Support concerning store system issues. Handles problems of a sensitive nature or that require extensive research to resolve. Provides phone resolution, hardware replacement and dispatch of on-site technician if necessary.
Job Responsibilities- Other duties may be assigned:
• Provides phone resolution, troubleshoot, configures, and verify operation status of devices, and store specific system.
• Handles problems of sensitive nature or requiring extensive research to resolve.
• Follows documented escalation procedures when needed and thoroughly document all activities in tickets.
• Provide superior service through fast and prompt interaction with other groups of support.
Skills and Requirements:
• Level of formal education: A high school diploma or equivalent (G.E.D.), may include specialized or vocational courses.
• Area of study: Information Technologies / Computer Science
• Years of experience: One to two years.
• Type of experience: Experience as Customer Contact Specialist / Technical Support / Customer service
• Special certifications or technical skills: Fluent in English and Spanish
• Other/preferred: LINUX, MS Office, MySQL. Portuguese is Desirable.
Locations
- Chihuahua, CHIH, Mexico
Salary
36,750 - 49,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Inventory Managementintermediate
- Forklift Operationintermediate
- Warehouse Safety Protocolsintermediate
- Basic Mechanical Aptitudebeginner
- Customer Serviceintermediate
- Team Collaborationintermediate
Required Qualifications
- High School Diploma or GED (experience)
- Ability to lift 50+ lbs repeatedly (experience)
- Valid driver's license (experience)
- Reliable attendance and punctuality (experience)
Preferred Qualifications
- 1+ year in warehouse or retail operations (experience)
- Forklift certification (experience)
- Knowledge of automotive parts (experience)
Responsibilities
- Receive, inspect, and stock incoming automotive parts and merchandise
- Fulfill customer and commercial orders accurately and efficiently
- Maintain organized and safe warehouse/storage areas
- Operate material handling equipment per safety guidelines
- Assist in merchandising displays and inventory cycle counts
- Support store team during peak sales periods
Benefits
- Health: Medical, dental, and vision insurance with low premiums
- Retirement: 401(k) with company match up to 4%
- Time Off: Paid vacation, holidays, and sick leave
- Financial: Employee stock purchase plan and performance bonuses
- Perks: 20% discount on AutoZone parts and accessories
- Development: Tuition reimbursement and leadership training programs
Tags & Categories
Answer 10 quick questions to check your fit for OPERATIONS TECHNICIAN - Careers at AutoZone @ AutoZone.
Related Books and Jobs