Store Manager - Careers at AutoZone
AutoZone
Store Manager - Careers at AutoZone
Job Description
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.
As a Store Manager at AutoZone, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands-on leadership, strategic sales growth, and operational excellence—empowering you to cultivate a culture of success, safety, and WOW! service for both employees and customers.
Responsibilities
- Leadership & Team Development
- Recruit, supervise, schedule, train, and develop store personnel.
- Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.
- Motivate employees to excel in their roles and enhance productivity.
- Communication & Customer Engagement
- Ensure clear and effective communication within the team.
- Follow up on tasks and provide timely updates.
- Address customer concerns professionally, turning complaints into compliments.
- Operational Excellence & Safety Compliance
- Conduct and review all opening and closing procedures.
- Manage emergency situations and follow proper accident protocols.
- Monitor and manage activities related to risk & safety management, ensuring a secure workplace with protective personal protective equipment (PPE) compliance.
- Sales & Performance Metrics
- Drive WOW! Customer Service, creating an outstanding shopping experience.
- Maintain sales productivity, store appearance, and merchandising excellence.
- Monitor cash flow, inventory, and security control to optimize profitability.
- Analyze and reconcile Proft &Loss statements, tracking store performance.
- Process & Team Collaboration
- Delegate merchandising tasks efficiently, ensuring timely completion.
- Provide performance feedback, conduct evaluations, and foster a culture of success.
Qualifications
- Basic automotive parts knowledge.
- Proven leadership experience with strong communication, decision-making, and sales-driving skills.
- Demonstrates integrity, professionalism, and commitment to customer satisfaction
- Thrives in fast-paced environments while driving operational excellence and team engagement.
- Capable of fostering a positive work culture focused on development and results.
- Proficient in managing, analyzing, and reconciling Profit & Loss statements
- Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
- Flexibility to work evenings, weekends, and holidays as business needs arise.
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
- Automotive Service Excellence (ASE) Certification preferred
Locations
- Pontiac, Michigan, United States
Salary
57,750 - 93,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and Team Managementadvanced
- Retail Sales Strategyadvanced
- Inventory Managementintermediate
- Customer Service Excellenceadvanced
- Safety and Complianceintermediate
- Automotive Parts Knowledgeintermediate
Required Qualifications
- 3+ years in retail management (experience)
- High school diploma or equivalent (degree)
- Proficiency in POS and inventory systems (experience)
Preferred Qualifications
- 2+ years in automotive retail (experience)
- Associate's or Bachelor's degree in Business (degree)
- Automotive service training certification (certification)
Responsibilities
- Lead team to meet sales goals and provide WOW! customer service
- Manage store inventory, ordering, and merchandising of parts
- Ensure safety compliance and store maintenance standards
- Train and develop store associates for peak performance
- Analyze sales data and implement strategies for growth
- Handle customer inquiries and resolve issues promptly
Benefits
- Health: Medical, dental, and vision insurance
- Financial: 401(k) with company match and employee stock purchase plan
- Time Off: Paid vacation, holidays, and sick leave
- Growth: Leadership training and career advancement opportunities
- Perks: AutoZone discounts and commercial account tools
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Answer 10 quick questions to check your fit for Store Manager - Careers at AutoZone @ AutoZone.
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Store Manager - Careers at AutoZone
AutoZone
Store Manager - Careers at AutoZone
Job Description
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.
As a Store Manager at AutoZone, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands-on leadership, strategic sales growth, and operational excellence—empowering you to cultivate a culture of success, safety, and WOW! service for both employees and customers.
Responsibilities
- Leadership & Team Development
- Recruit, supervise, schedule, train, and develop store personnel.
- Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.
- Motivate employees to excel in their roles and enhance productivity.
- Communication & Customer Engagement
- Ensure clear and effective communication within the team.
- Follow up on tasks and provide timely updates.
- Address customer concerns professionally, turning complaints into compliments.
- Operational Excellence & Safety Compliance
- Conduct and review all opening and closing procedures.
- Manage emergency situations and follow proper accident protocols.
- Monitor and manage activities related to risk & safety management, ensuring a secure workplace with protective personal protective equipment (PPE) compliance.
- Sales & Performance Metrics
- Drive WOW! Customer Service, creating an outstanding shopping experience.
- Maintain sales productivity, store appearance, and merchandising excellence.
- Monitor cash flow, inventory, and security control to optimize profitability.
- Analyze and reconcile Proft &Loss statements, tracking store performance.
- Process & Team Collaboration
- Delegate merchandising tasks efficiently, ensuring timely completion.
- Provide performance feedback, conduct evaluations, and foster a culture of success.
Qualifications
- Basic automotive parts knowledge.
- Proven leadership experience with strong communication, decision-making, and sales-driving skills.
- Demonstrates integrity, professionalism, and commitment to customer satisfaction
- Thrives in fast-paced environments while driving operational excellence and team engagement.
- Capable of fostering a positive work culture focused on development and results.
- Proficient in managing, analyzing, and reconciling Profit & Loss statements
- Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
- Flexibility to work evenings, weekends, and holidays as business needs arise.
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
- Automotive Service Excellence (ASE) Certification preferred
Locations
- Pontiac, Michigan, United States
Salary
57,750 - 93,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and Team Managementadvanced
- Retail Sales Strategyadvanced
- Inventory Managementintermediate
- Customer Service Excellenceadvanced
- Safety and Complianceintermediate
- Automotive Parts Knowledgeintermediate
Required Qualifications
- 3+ years in retail management (experience)
- High school diploma or equivalent (degree)
- Proficiency in POS and inventory systems (experience)
Preferred Qualifications
- 2+ years in automotive retail (experience)
- Associate's or Bachelor's degree in Business (degree)
- Automotive service training certification (certification)
Responsibilities
- Lead team to meet sales goals and provide WOW! customer service
- Manage store inventory, ordering, and merchandising of parts
- Ensure safety compliance and store maintenance standards
- Train and develop store associates for peak performance
- Analyze sales data and implement strategies for growth
- Handle customer inquiries and resolve issues promptly
Benefits
- Health: Medical, dental, and vision insurance
- Financial: 401(k) with company match and employee stock purchase plan
- Time Off: Paid vacation, holidays, and sick leave
- Growth: Leadership training and career advancement opportunities
- Perks: AutoZone discounts and commercial account tools
Tags & Categories
Answer 10 quick questions to check your fit for Store Manager - Careers at AutoZone @ AutoZone.
Related Books and Jobs