Application Manager
Bangalore, Karnataka, India

We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters.  Application Managers oversee technical teams within a Delivery Team and help to manage day-to-day tasks to ensure high levels of productivity, accuracy, and work priority. Application manager is responsible for the technical solution delivery and maintenance of the same in production.

What you’ll be DOING

What will your essential responsibilities include?

• Technically lead and manage Business Analysts and Developers including assignment of work.
  
  
• Assists Delivery Lead to manage SI Partners by helping to provide partner day to day direction on prioritization and decisions.
  
  
• Performs deliverable reviews and manage measurement of deliverable quality. Assists to maintain application standards like app certification, vendor management, release coordination, apply security standard etc.
  
  
• Act as liaison between SI partner team and stakeholders.
  
  
• Ensure technical team alignment with business expectations and delivery roadmap.
  
  
• Will liaise and consult with the Architecture team to ensure design alignment with AXA XL’s architecture strategy.
  
  
• Provide technical SME assistance for the Claims (Sales Force). Estimate work requests at various levels of confidence.
  
  
• Partners with Release Management to Coordinate Release Activities.
  
  
• Works with Operational Change Management team to ensure training materials and release notes are being delivered.
  
  
• Monitor and execute release and deployment activities.
  
  

• Ensure full compliance to AXA standards of the products for the business (incl. Security & Data Privacy).
  
  
• Act as liaison between SI Partner team and stakeholders.
  
  

• Solid experience working in an Agile environment. Assist in Coordinating and Participate in Agile Ceremonies as required.
  
  
• Monitor Agile ceremonies and activities to ensure compliance with Digital Factory standards.

You will report to the Release Train Engineer (Delivery Lead).

What you will BRING

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Excellent technical experience in Salesforce Applications.
• Relevant years of hands-on work experience with complex applications.
  
  
• Relevant years of experience working in an Agile environment.
  
  
• Deep understanding of enterprise integration patterns (API, middleware and/or data migration, secured data flow)
• Cloud based experience with Azure.
• DevOps practices including CI/CD pipelines, infrastructure as code and containerization
• Proficient in use of JIRA, Confluence, Bitbucket, team city and Data dog.
  
  
• Timely and accurate completion of deliverables in a manner that is auditable, testable, and maintainable.
  
  
• Implementation consistent with solution design and business specifications.
  
  
• Ensure for technical integrity of changes made to systems.
  
  
• Adherence to development governance & SDLC standards.
  
  
• Team leadership abilities required, including experience leading and mentoring development professionals.
  
  
• Must be able to set priorities and multi-task.
  
  
• Prior work experience with Commercial Lines of Insurance.

Desired Skills and Abilities:

• Proficiency with multiple application delivery models including Agile, iterative and waterfall.
  
  
• Broad understanding of application development and support technologies.
  
  
• Prior work experience in an insurance or technology field preferred.
  
  
• Prior experience working with multiple vendor partners.
• Experience within Insurance and Claims.
  
  
• Adaptable to new/different strategies, programs, technologies, practices, cultures, etc.  Comfortable with change, able to easily make transitions.
  
  
• Bachelor’s degree in the field of computer science, information systems or a related field preferred.

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.   At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity.  AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action:  We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability.