Job ID: 12816

Entity: AXA UK

We’ve got a new opportunity for a Business Relationship Analyst to join us! You’ll act as the key bridge between business stakeholders and the Data Insights team. You’ll ensure business needs are clearly understood, correctly scoped and translated into actionable analytical requirements by owning DevOps backlog updates, managing demand pipelines and supporting prioritisation forums. You’ll need strong communication skills, structured thinking and an ability to balance business needs with technical feasibility ensuring the Data Insights team deliver maximum value.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing:

• Act as the primary point of contact for business stakeholders, ensuring requirements are gathered, clarified and prioritised effectively
• Support prioritisation forums, ensuring stakeholders understand trade-offs and that delivery aligns with business priorities
• Produce scoping documents and acceptance criteria to support effective project initiation
• Ensure effective two-way communication between business units and Data Insights team
• Collaborate with senior analysts and managers to ensure requirements are feasible, documented and fit for purpose
• Track delivery progress, providing stakeholders with clear updates, managing expectations around timeline and scope
• Translate business problems into clear analytical requirements that can be actioned by analysts, owning the relevant DevOps backlog and ensuring tickets are well-articulated, accurate and up to date

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring:

• Familiarity with DevOps, backlog management and agile delivery methods
• Awareness of data and analytical tools (Databricks, Python, Power BI) to effectively translate requirements, though not expected to develop code or reporting
• Ability to frame business challenges into structured problems that can be solved with data to write clear, actionable requirements and acceptance criteria
• Organised and proactive in keeping documentation current and to manage multiple competing stakeholders demands
• Ability to adapt messaging for technical and non-technical audiences
• Good understanding of insurance business processes to challenge constructively and ensure solutions align with business values
• Stakeholder management within data insights team and externally to wider business stakeholders
• Confidence to run stakeholder forums and facilitate discussions to resolve conflicting priorities

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to leanne.white@axa-insurance.co.uk.
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Who we are:
AXA Retail helps people live the life they love, knowing we’ve got their back, at home and on the road. Our people are vital to us becoming more digital, faster and easier to access. We’re a dynamic team of experts completely committed to making sure our customers ‘get back to the good stuff’ when the unexpected happens.