Job ID: 13281

Entity: AXA Group Operations

Fixed-term contract of 6 months starting from February 1, 2026.

CDD de 6 mois à partir du 1er février 2026.

Are you a seasoned professional with 10+ years of international experience, fluent in English (French a plus)? Join us as a key support leader, empowering top executives through flawless organization, stakeholder management, and discretion. Drive innovation and make an impact globally!

About the job

Job purpose

Our mission at AXA is to empower people to live a better life. We have to move from a perceived payer of claims to a strong partner in life for our customers. Thus, our role as Group Operations must be to support and to empower all AXA teams in the best way to achieve together this meaningful aspiration.

The most powerful levers to achieve this can be summarized as Innovation and Execution, and will drive all Operations teams:

• Innovation: To create and provide the prerequisites and opportunities for all AXA teams to develop leading innovative solutions for the needs of our current and future customers
• Execution: To create an environment which allows our teams all over the world to bring their ideas to reality and make our strong promise to the customers happen

Our concrete goals are:

• Reinforce and realize our value creation for the global AXA organization;
• Support and foster innovation across AXA in a close alignment and teaming with Group Business Innovation;
• Embed simplicity and empowerment in our day to day working as well as ensure that we powerfully contribute to AXA’s mission and strategy.

PRESENTATION OF THE CONTEXT AND THE PERSONAL ASSISTANT DEPARTMENT

The Personal Assistant department’s role is to support 70+ AXA GO leaders across all divisions and geographies. Based in different locations (Europe, Morocco, Asia, Americas), PAs work as one global team to ensure quality and consistency of support provided, leveraging flexible ways of working and continuous improvement.

Main missions

EXCO PERSONAL ASSISTANT MAIN ACTIVITIES

As Excom Personal Assistant your main activities are:

• Provide personalized support to an AXA GO Excom executive in his/her day to day for the scheduling of his/her activities and the coordination of the related logistics, in close collaboration with the Executive Assistant. This includes agenda management, organization of meetings, workshops, onsite or offsite events, as well as travel arrangements.
• Perform any required administrative tasks on behalf of the executive such as reporting expenses or raising and following up on IT incidents.
• Work internationally and transversally with executives, employees, and PA colleagues to organize complex meetings, events, and travel.
• Act as back up on critical activities for PAs supporting other leaders during short absences.
• Actively contribute to PA team cohesion, as well as to the PA teams’ continuous improvement and learning via sharing of knowledge and best practices.

Expected skills & experience

We are looking for someone with the following experience and skills:

Experience and skills:

• Over 10 years previous experience in a complex international environment, with both global and local stakeholders.
• Fluent in English (written and oral). Fluency in French would be valued.
• Excellent communication, both oral and written, with the ability to be concise and clear.
• Excellent collaboration and stakeholder management: listening and understanding executives’ needs; working constructively with colleagues across geographies and departments.
• Strong time management, organizational and planning skills, with the ability to adapt to shifting priorities.
• Action oriented: looking for solutions and moving forward even when all is not clear.
• Professional discretion: maintaining the highest level of confidentiality at all times.
• Tools literacy
• Proficiency in MS Pack Office: Word, Excel, PowerPoint, Outlook;
• Ability to learn to use different Finance, Procurement, HR tools in order to conduct administrative tasks.

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.